How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%68+29.7Reliability 19%66+12.4Value 13%84+10.5Momentum 10%38+3.8Track record 9%19+1.7Accountability 6%67+4.2Experts Score= 62Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCOREOne Hour Heating & Air Conditioning of West Valley
Better than 70% of HVAC contractors · #20 of 67
One Hour Heating & Air Conditioning of West Valley for HVAC system repair
Clear ✕All 25 Google reviews tagged “HVAC system repair”
Micah was very knowledgeable, helpful and willing to go the extra mile. He very patiently explained all options to me so that I was confident in my decision. I greatly enjoyed our interaction.
Service was quick and thorough. Very well priced and the maintenance program is definitely worth it with a great price to go with it!
Cory was professional and knowledgeable. He went above and beyond expectations.
When my AC unexpectedly died late one evening, I was worried, but this company instantly put my mind at ease. From the very first phone call, the representative was a breath of fresh air—so friendly, polite, and genuinely empathetic to my situation. She made me feel not just like a customer, but truly valued. When…
Outstanding Service from Corey – A True Professional with Heart Corey from One Hour Heating and Air Conditioning was an absolute lifesaver during one of the most stressful times we've experienced. It was extremely hot outside, and our air conditioner had completely broken down — we were overwhelmed and unsure of…
Exceptional Service and Support – Highly Recommend! I can’t say enough good things about One Hour Heating and Air Conditioning! I first reached out to them for an emergency air conditioning issue, and even though it was in the middle of the night, Britney took my call with such warmth and professionalism. It was a…
Wow how great were these guys that came to fix our ac unit. They listened to our problem and knew what was wrong right away and fixed it. It really sucks when your ac unit goes out and it's 116 outside. Very professional both of them with no mess left behind. Even the helper played with my dog to keep her calm…
I can’t say enough good things about this company! Our AC went out unexpectedly during a heatwave, and with small kids and elderly parents at home, we were desperate. I called around to several places, and these guys were the only ones willing to step up—last minute. From the first phone call, they were…
Amazing, on time, got my AC up and running in no time. Very knowledgeable tech. Thank you Micah.
Jordan did a great job. I would definitely recommend this company.
The company was very professional both on the phone and in person. Micah, our technician was able to diagnose and repair the problem very quickly.
Amazing job!!! Very detailed and provided many options and explained the situation so o can understand - would def recommend!
There is nothing more stressful than having your AC go out on a Saturday afternoon, with temps in the triple digits. It happened to us but thankfully we found One Hour Heating & Air Conditioning. The entire experience was seamless. The initial call was great, very detailed and straightforward on what to expect. Our…
Our AC went out on a Saturday afternoon and I found One Hour Air conditioning and Heating, I’m so glad I did because the owner came out and fixed it in a few hours. I would definitely use this company again and recommend it to everyone I know😊
Micha was on time, professional and friendly. My 2 pups sure liked him! He explained what he was going to do and it turned out to be a bad capacitor. He had one on the truck. Replaced it, checked everything at the unit then in the pan. Told me it would take time but it should be fine. I will recommend One Hour Heating and Cooling!! Thank you! 🙏🏼
Jordan was very professional, explained in detain what the issue was and advised on future maintenance. I will recommend him most definitely.
I gave One Hour Heating & Air Conditioning a call after my home warranty service sent out a company that didn’t complete the job. I talked to Jordan to set up the appointment and he was able to get Micah out to me within 45 minutes. When Micah arrived, he knew the solution as soon as I described what had happened.…
Micah, did a great job, immediately determined the issues and did not try to sell me something I did not need
Wonderful experience all around!! Jordan was so helpful & accommodating. Edgar worked on Saturday & we really appreciate it!!
Friendly, efficient and trustworthy
Called one hour air about ac not cooling, they came out and said that the system was running great
No need to look any further, this company is top tier. Very kind, professional, knowledgeable and it feels like family from the start. I spoke with Brittany to set up an appointment (she's such a sweetheart) and she sent Micah to service me, (He is absolutely the best! He was quick and efficient, explained every…
I've lived in Phoenix for 35+ years. This is the company you need to choose. Even the well-known, reliable, and solid ones like Penguin, Jorge Brasil, Scottsdale Air, Goettl, etc. cannot sniff the craftsmanship, speed, pricing, and (above everything else) genuine, earnest customer care of this team. They rise above…
Great customer service did amazing job correcting other people's work and was able to get my A/C back to work the right way .Thank you
Quick trouble shooting and repair.
vs category
Blue = One, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%68+29.7Reliability 19%66+12.4Value 13%84+10.5Momentum 10%38+3.8Track record 9%19+1.7Accountability 6%67+4.2Experts Score= 62Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
