Experts Reviews · Company report
One Man & A Toolbox logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%59+14.3Value 14%100+14.1Replies to reviews 7%41+2.9Craft & service penalty32−6.8Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE

One Man & A Toolbox

Birmingham, AL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 22 TV mounting services · 4.7★ from 209 Google reviews

Report card

Percentile vs other TV mounting services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.One Man & A Toolbox is better than 76% of TV mounting services.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.One Man & A Toolbox is better than 59% of TV mounting services.C
59
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.One Man & A Toolbox is better than 32% of TV mounting services.D
32
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.One Man & A Toolbox is better than 100% of TV mounting services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.One Man & A Toolbox is better than 100% of TV mounting services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One Man & A Toolbox is better than 41% of TV mounting services.C
41

Reviews for your job

Customers hired One Man & A Toolbox for 8 kinds of job.

One Man & A Toolbox for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 8

All 28 Google reviews tagged “General repairs” · showing 20

HollyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was so pleased with all the work that Zack did. Amazing work and courteous too. I highly recommend this company for all the jobs you need done!

Great priceGeneral repairsService not listed
windellLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have used One Man and A Tool Box for the past 5 years for yearly projects and these guys have always been great to work with. I will keep using them with confidence they will take care of me. Highly recommended!

General repairsExterior painting+ Responsiveness+ Punctuality
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

James did a good job of checking all our widows for rot and did the necessary repairs and primed the areas do repair. I would highly recommend One Man & A Toolbox!

General repairsHome maintenance & repairsExterior painting+ Responsiveness+ Punctuality+ Quality
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I always have a great experience with One Man and a Toolbox. I love that they have an office staff that answers the phone and returns phone calls! And they have great employees who can help with many things; tile, paint, electrical etc!

General repairsPaintingElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you need any type handyman service, One Man & A Toolbox is the place to call. Give Jessica a call and she will help and make it happen. Great group of folks work there and are very knowledgeable about their trade. These folks have been in business in the Birmingham area since 1997.

Customer photo from Joe's review
General repairs+ Responsiveness+ Punctuality+ Quality
Ben6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fix sticking doors Fix stone walkway

General repairs+ Punctuality+ Quality+ Value
Jay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely pleased with the overall service. Made a complicated issue appear easy.

General repairsPlumbing fixture installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
jimmyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jason did a great job, got the problem fixed quick

General repairs+ Responsiveness+ Punctuality+ Quality
Craig7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent work. Very professional and easy to work with. Left the house clean.

General repairsHome maintenance & repairsInterior painting+ Responsiveness+ Professionalism+ Value
Deborah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent company hard working and will get ur job done professionally! Tony does great work!

CleaningGeneral repairsInterior painting+ Responsiveness+ Punctuality+ Quality
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tony came right on time and did a fantastic job replacing attic window shade in a difficult area. He got right to it and did a job I would never have been able to do. Can’t thank Tony & 1 man enough- I highly recommend !

General repairs
C14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★

Disappointed—did not live up to the highly rated reviews. They had a technician quit in the middle of our job, and the technician that finished was rushed. Most of the work was sloppy, and some of it was left incomplete even after coming out a second time. The manager even came out and looked at some of the…

Customer photo from C's reviewCustomer photo from C's reviewCustomer photo from C's review
General repairs− Responsiveness− Quality
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tony was very knowledgeable, patient, and thorough in explaining repair options. Excellent customer service!

General repairs+ Responsiveness+ Punctuality+ Quality
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James and Adam are highly proficient carpenters and perfect gentlemen. They arrived on time, did the work as promised, and were professional in every way.

General repairsLight fixture repair+ Responsiveness+ Punctuality+ Quality
Christopher7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys have repaired several things for me throughout the years! Hands down the best service out there!

General constructionGeneral repairsLight fixture installation+ Responsiveness+ Punctuality+ Quality
Janie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I would recommend this company to everyone. They were were working at my house for almost 5 days. Ask for Jay. He can do everything and then some. One project went over the quote,but, it was quite fair because I asked for more to be done “midstream”.. The guys are very professional, respectful and…

RemodelingExterior paintingGeneral repairs+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great job. Very professional

General repairsGarbage disposal installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Wallace7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Project primarily involved the installation of “Outdoor Curtains w/Rod’. The finished product was perfect, just like we had planned. The “One Man & A Toolbox” on this project was JAMES. He was awesome and related to the customer (My Wife & I) very well. We will definitely be using this service again. Especially, if…

General repairsService not listed+ Responsiveness+ Punctuality+ Quality
RachelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used One Man & A Toolbox several times over the past 5 years and it is always a great experience! There has never been anything on my "honey do" list that James hasn't been able to tackle. Always great service and a fair price!

General repairsFan installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Extra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jessica in the office is professional and provides top notch customer service. The service received is great, the gentlemen who come out are nice and work hard.

Exterior paintingGeneral repairsLight fixture installation+ Responsiveness+ Quality+ Professionalism

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

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