Analyzing 8,565,5028.6M ReviewsFor 24,29024.3K Experts

Experts Reviews · Company report
One Move Movers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%33+2.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

One Move Movers

Palo Alto, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #221Position by Experts Score among all companies we track in this category. of 391 movers · 5.0★ from 450 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.One Move Movers is better than 95% of movers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.One Move Movers is better than 91% of movers.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.One Move Movers is better than 100% of movers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.One Move Movers is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.One Move Movers is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One Move Movers is better than 33% of movers.D
33

Reviews for your job

Customers hired One Move Movers for 8 kinds of job.

One Move Movers for furniture assembly

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture assembly”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#104 / 203

All 12 Google reviews tagged “Furniture assembly”

David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex, Francisco and Don Dimas were excellent - totally saved us. This is the 3rd time we used One Move.

Furniture assemblyIn-state movingSenior moving+ Responsiveness+ Punctuality+ Quality
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex and his crew were amazing! The were on-time, efficient and super nice. They handled our belongings with care. Highly recommend!

Furniture assemblyIn-state movingLocal moving+ Punctuality+ Quality+ Professionalism
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The movers were on time and professional. They wrapped all the furniture in blankets and tape. I recommend them to anyone.

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
AnnLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex and his crew were great! Moved very efficiently and quickly - yet moved my furniture and items with care. I was impressed by how they were able to get my (really heavy and big) TV stand into my new apartment. I'd definitely use One Move Movers again. Highly recommend.

Furniture assemblyLocal moving+ Responsiveness+ Punctuality+ Quality
Anna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We’ve used them multiple times and they’re always on-time and great service. Very professional and careful.

Furniture assemblyIn-state movingLocal moving+ Punctuality+ Quality
Marissa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wow! Where do I even start? First of all I’m pregnant, so my partner needed a lot of help moving from Palo Alto to San Leandro. One move movers quickly booked us an appointment! Alex and his team were super efficient and professional. They showed up right on time in the morning and they were really careful with…

Furniture assemblyOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Rima3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The movers were very fast, great packaging, polite, pleasant, strong and competent. I think the head guy’s name was Piai. I’ve used them before & referred them out. They are excellent.

Furniture assemblyIn-state movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sergio and his team were fantastic from beginning to end. When they arrived, I had barely packed one box and was feeling overwhelmed by the task ahead, but they were completely unfazed and very pleasant to work with. They showed up on time, were methodical and efficient in their approach and seamlessly moved us from…

Furniture assemblyLocal movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
BeckyLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex and his crew were truly amazing. Moving is not my favorite thing and as stressful as it can be, they made our day enjoyable. They were on time, friendly, professional and worked nonstop. They had to disassemble numerous beds and heavy furniture. They also let us know our furniture could not fit and they…

Furniture assemblyLocal movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
SophieLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex and team from One Move did an amazing job moving us from Mountain View to Sunnyvale! The team of three were super speedy and super careful as they moved all of our many boxes and furniture, even the ones that needed to be carefully taken apart and didn’t seem like they would fit through the hallways! Today was…

Furniture assemblyLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Shawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

2020 provided us with the "opportunity" to move twice and our kids each move once. So, we called One Move to help us with all of these moves. One Move was consistently professional, on time, neat, communicative, helpful ... they really did a great job on all of our moves. I hope I don't have to move anyone any time…

Furniture assemblyLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
b5 years ago★★★★★

Rating only, no written review.

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality

Price

$1.4k+45% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 49%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving65$569–$1.5k
Moving-related packing31$478–$1.5k
Oversized-item moving17$228–$680
In-state moving15$805–$2.1k
Furniture assembly12$271–$1.1k
Vehicle transport7$522–$1.4k
Senior moving6$556–$1.6k
Interstate moving3$1.6k–$4.8k

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