Experts Reviews · Company report
One Move Movers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%33+2.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

One Move Movers

Palo Alto, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #221Position by Experts Score among all companies we track in this category. of 391 movers · 5.0★ from 450 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.One Move Movers is better than 95% of movers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.One Move Movers is better than 91% of movers.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.One Move Movers is better than 100% of movers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.One Move Movers is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.One Move Movers is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One Move Movers is better than 33% of movers.D
33

Reviews for your job

Customers hired One Move Movers for 8 kinds of job.

One Move Movers for moving-related packing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,500–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$478–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related packing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 252
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Moving-related packing”

Rob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Why can't all businesses operate as well as this one.... I'm an SF Realtor, and have used, and have referred clients to One Move Movers for years. Kobi (the founder) and his Operational Team; Dia, Fran and Ray are all exceptional and never miss a beat. They really understand the many intricicies of moving and make…

Great priceSenior movingVehicle transportMoving-related packing
Avery8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sergio, Guillermo, and Francisco from One Move Movers did an exceptional job moving me from Palo Alto to San Jose. They were organized, efficient, and took great care to make sure that all my belongings arrived undamaged.

Paid $1,500–2,000Reasonable priceLocal movingMoving-related packing
Deborah15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have now used one move movers twice. Each Time involved going to multiple places, not an easy move for anyone. From the beginning, this company was refreshingly communicative and supportive. The scheduling was easy. The paperwork was easy. And most important the moves went off without a hitch. I’ve moved many…

Reasonable priceSenior movingLocal movingMoving-related packing
Donavon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had the pleasure of Mely, Cesar, and Martin managing my move recently, because these guys were AWESOME. They showed up on time, worked very efficiently, and even helped with additional packing that I wasn't able to complete before my move-in time. None of my items were damaged in the process thanks to their care…

Paid $1,500–2,000Great priceLocal movingMoving-related packingOversized-item moving
Tania11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had 24 hours to find movers and actually move & One Move got it done. Sergio and his crew were AMAZING! Really helpful folks who coordinated everything on the office side, too. We had a great experience start to finish.

Reasonable priceLocal movingMoving-related packing
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I recently used One Move Movers for a loading-only service into two PODS containers, and I couldn’t be happier with the experience. From start to finish, everything was handled professionally and with great care. Ray, the company coordinator who handled my booking, was absolutely incredible—kind, courteous, and…

Paid $800–1,000Great priceMoving-related packing
Traci3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Had a wonderful local moving experience (finally!) with Sergio, Guillermo, and Martín! Moved from a small second floor apartment to a house, and they were experts navigating the tricky apartment hallways/elevator needing a latch code/tight street parking/neighbors using elevator/keeping noise to a minimum in the…

Paid $800–1,000Great priceLocal movingMoving-related packing
JaneLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I cannot recommend One Move Movers highly enough! Domingo, Francisco, and Cesar were absolutely exceptional from start to finish. These guys went above and beyond in every way. They didn't just move my belongings—they genuinely helped me pack efficiently and made what could have been a stressful day completely…

Great priceLocal movingMoving-related packing
Chris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Perfect packing and loading experience. We previously had them do a full move and that was perfect as well. I couldn’t believe the level of care they put into wrapping individual items in boxes. Everything was perfectly preserved when we unpacked. Most professional service I can imagine!

Reasonable priceLocal movingMoving-related packingIn-state moving
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

One move movers are incredible. Sergio and his team took great care of our belongings, showed extreme professionalism and worked very hard and fast. Would warmly recommend and will use again.

Paid $2,000+Great priceLocal movingMoving-related packingOversized-item moving
Joanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a fantastic move with One Move Movers. Our movers were Sergio, Guillermo, Martin and Alex. They were super professional and kept all our items in perfect condition. They went the extra mile in so many ways. We’ve used One Move for our past 3 moves and would recommend them to anyone. 10/10!!

Reasonable priceLocal movingMoving-related packingMoving-related storage
Hannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jesus led my move with two others, and I was genuinely so impressed with their efficiency. This was my first time using a moving company and I will absolutely be coming back to One Movers in the future (and requesting Jesus)!!

Paid $1,200–1,400Great priceLocal movingMoving-related packing
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly recommend. Would definitely use again.

Reasonable priceInterstate movingLocal movingMoving-related packing
Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The team onsite who helped us move into our home was wonderful. They started the day right on time, they were quick, they did not hesitate to ask good questions, they showed great respect for our neighbors in both locations (leaving and arriving), and they took great care with our belongings. We finished up our move…

Local movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Edith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The team that helped move us into our new home was wonderful and energetic. They were lovely people and did a terrific job. We could tell that the safety of our items was a top priority as they packed and unpacked, and we managed to pack up and move in just two days because of their efficiency. I would definitely recommend this business!!

Local movingMoving-related packing+ Quality
Shirley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The best moving experience ever! Professional from beginning to end. Kind and courteous front office and moving crew. Everything was wrapped and protected so well. I highly recommend this company.

Local movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
noga3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guys were super nice and helpful. They packed and unpacked everything really carefully, and minded every item. They came on time with a great attitude. Would highly recommend

Moving-related packing+ Responsiveness+ Quality+ Professionalism
Hank9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Second time using One Move. Will admit they’re on pricier side, but they are extremely efficient and cautious. They won’t try to do any funny business. My biggest priority with moving is a hassle-free, damage-free, quick move - they provide this.

Local movingMoving-related packing+ Quality+ Professionalism
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex and team were fast and made my move quick and easy. They took care of all the heavy items, desk and bed, and smaller boxes. Much appreciated!! -Andrew

In-state movingLocal movingMoving-related packing+ Punctuality+ Professionalism
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The movers were on time and professional. They wrapped all the furniture in blankets and tape. I recommend them to anyone.

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
katie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex and his team were fantastic! They showed up on time ready to get the job done. The team worked very well together, and helped us complete the move very quickly. I would use them again, and would recommend them to others!

Local movingOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome movers. Alex and his crew were on time, professional, careful with our items and super fast. We have moved many times in the bay area and these guys are by far the best!

Local movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Anna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We’ve used them multiple times and they’re always on-time and great service. Very professional and careful.

Furniture assemblyIn-state movingLocal moving+ Punctuality+ Quality
Camille3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex and his crew were excellent. They took care to not damage anything, but were very efficient also. Our whole move was done quicker than the estimated time. I was referred to this company by a friend and am happy with the work. Would 100% recommend to others.

Local movingMoving-related packing+ Professionalism+ Value
Marissa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wow! Where do I even start? First of all I’m pregnant, so my partner needed a lot of help moving from Palo Alto to San Leandro. One move movers quickly booked us an appointment! Alex and his team were super efficient and professional. They showed up right on time in the morning and they were really careful with…

Furniture assemblyOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Rima3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The movers were very fast, great packaging, polite, pleasant, strong and competent. I think the head guy’s name was Piai. I’ve used them before & referred them out. They are excellent.

Furniture assemblyIn-state movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sergio and his team were fantastic from beginning to end. When they arrived, I had barely packed one box and was feeling overwhelmed by the task ahead, but they were completely unfazed and very pleasant to work with. They showed up on time, were methodical and efficient in their approach and seamlessly moved us from…

Furniture assemblyLocal movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
BeckyLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex and his crew were truly amazing. Moving is not my favorite thing and as stressful as it can be, they made our day enjoyable. They were on time, friendly, professional and worked nonstop. They had to disassemble numerous beds and heavy furniture. They also let us know our furniture could not fit and they…

Furniture assemblyLocal movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
SophieLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex and team from One Move did an amazing job moving us from Mountain View to Sunnyvale! The team of three were super speedy and super careful as they moved all of our many boxes and furniture, even the ones that needed to be carefully taken apart and didn’t seem like they would fit through the hallways! Today was…

Furniture assemblyLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Tyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The One Move helped us immensely. They were careful, efficient and hard working. We had a variety of things to move from many small breakable glasses to large bulky items such as beds and couches. They wrapped everything carefully and nothing was broken or even scratched during the move. One of the more…

Local movingOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
b5 years ago★★★★★

Rating only, no written review.

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality

Price

$1.4k+45% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 49%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving65$569–$1.5k
Moving-related packing31$478–$1.5k
Oversized-item moving17$228–$680
In-state moving15$805–$2.1k
Furniture assembly12$271–$1.1k
Vehicle transport7$522–$1.4k
Senior moving6$556–$1.6k
Interstate moving3$1.6k–$4.8k

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