Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
One OAK Atelier logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%93+14.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

One OAK Atelier

Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 30 hair removal services · 5.0★ from 68 Google reviews

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Report card

Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.One OAK Atelier is better than 99% of hair removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.One OAK Atelier is better than 97% of hair removal services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.One OAK Atelier is better than 99% of hair removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.One OAK Atelier is better than 93% of hair removal services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.One OAK Atelier is better than 100% of hair removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One OAK Atelier is better than —% of hair removal services.–
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Reviews for your job

Customers hired One OAK Atelier for 8 kinds of job.

One OAK Atelier for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 15 Google reviews tagged “Hair coloring”

SandyLocal Guide · 347 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I wanted to have a stylist close to where I live, so I tried One Oak. I LOVED Antonio! He did a great job with my color and also with my cut. We had great conversations too! And he was fun. I look forward to my next cut and color just to see him! The salon is very large. The sinks are comfortable, all the staff are…

Paid $120–140HaircutHair coloring
LynnLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic, friendly salon with skilled stylists and high-quality products!

HairstylingHair coloring
leslieLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I got a balayage done for the first time last year at this place, my first visit, it came out fabulous and I have found my new stylist, Madeline! Tons of talent, highly recommend! It’s also a nice space, everyone else there seems awesome, it’s easy to get to with plenty of parking, don’t hesitate to book here!

Paid $200+HairstylingHair coloring
JulieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have a good friend that recommended Lilly to me, and I am so happy that she did! I have never had a hair experience like the one I had last week at One OAK Atelier. From beginning to end the process was flawless. Lilly worked with me every step of the way, transforming my dull, boring hair into a fresh, updated…

BlowoutsHair coloringHair hydration treatments
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My experience at One Oak has been absolutely amazing since the 1st day I walked in the door! It's absolutely beautiful. Amanda Conrad has been my stylist for over 20 years, she is professional, thoughtful and takes care of you 100%. Her and her staff go above and beyond to serve their clients, I love this place,…

BlowoutsHair coloringHair regrowth
KimberlyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Every employee is so kind, you're always greeted warmly. Kate is AMAZING and I am so glad I stumbled upon her. They all really go above and beyond.

Hair coloringHairstylingHaircut
NatalieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amanda is friendly and amazing with hair. The salon is exceptionally clean and well maintained. I recommend this salon to everyone I know.

Hair coloringHaircut+ Punctuality+ Cleanliness+ Quality
CeciliaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have had so many good experiences in this salon. The staff is talented and so friendly, I always feel so welcomed. The staff always seem to be well versed on the classic requests as well as all the upcoming trends. I've gotten cuts, styling, and coloring done, as well as a full face of a make up. I always walk out…

Bang trimHair coloringHairstyling+ Cleanliness+ Quality+ Professionalism
LoriLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Loved my visit! The entire vibe is friendly, cheerful and bright. Despite moving in and out of the area, I have followed Lilly for years and love her and her work! So happy that she and her partner have created this welcoming place. As always, Lilly provides expert hair care advice, she knows what I want (and…

Hair coloringHairstylingHaircut+ Punctuality+ Cleanliness+ Quality
Traci2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always a wonderful experience! I highly recommend One OAK Atelier!

Hair coloringHaircut
Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Absolutely love the way Alisha did my hair!

Hair coloringHairstyling
RebeckaLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Hair coloringHairstyling
Ginny12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Hair coloringHairstyling+ Cleanliness+ Quality+ Professionalism
Karrington3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Hair coloringHair extensionsHairstyling+ Punctuality+ Cleanliness+ Quality
Lea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Hair coloringHair extensionsHairstyling

Price

$580% vs typical hair removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling23$32–$129
Haircut21$41–$57
Hair coloring15—
Blowouts4—
Bang trim3—
Blowdry2—
Hair highlighting2—
Hair extensions2—

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