One OAK Atelier logo

One OAK Atelier

Hair salon · Troy, NY · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%93+14.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 30 hair removal servicesPosition by Experts Score among all companies we track in this category. · better than 69%
5.0 ★★★★★ 68 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
13%reviews answered by the owner
$58typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

One OAK Atelier at a glance

One OAK Atelier holds a perfect 5.0 rating from 68 reviews, with the owner responding to 13 percent of them. Customers consistently praise the salon's friendly atmosphere, spacious layout, and skilled execution of services including cuts, color, bridal styling, and blowouts. Reviewers highlight the staff's attentiveness, communication, and ability to meet specific requests without feeling rushed. Pricing is described as fair, and the environment is noted for its cleanliness and welcoming nature. No recurring criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 68 reviews (100% five-star).
  • Reviews on this page: 68 Google reviews (49 with written comments, 3 with photos).
  • Owner responses: the business replied to 13% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Hair Removal Service serving Troy, New York.

Data from Google, last updated October 29, 2026.

Score profile vs other hair removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction99Reliability97Craft & service99Value93Momentum100Replies to reviews–Satisfaction: 99 (median 94)Reliability: 97 (median 91)Craft & service: 99 (median 99)Value: 93 (median 100)Momentum: 100 (median 100)
One OAK AtelierHair Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.One OAK Atelier: 99/100 on this factor. Category median: 94.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.One OAK Atelier: 97/100 on this factor. Category median: 91.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.One OAK Atelier: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.One OAK Atelier: 93/100 on this factor. Category median: 100.A
93
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.One OAK Atelier: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 80.–
–

Bar = this company · dark tick = category median.

Star ratings

68 Google reviews we collected

  • 5 stars68100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 49 written reviews

  • Praise53100%
  • Complaints00%

Price

What customers reported paying

$580% vs typical hair removal services

Middle half of what 9 customers paid ($48–$134) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2242%
  • Would recommend1426%
  • Quality & results1121%
  • Speed & response24%
  • Price & value24%
  • Communication12%
  • Honesty & trust12%

What customers talk about

We read 49 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were so professional and we all had a lot of fun together getting ready.”
  • “Would absolutely recommend her, especially if you're looking for a slightly more alternative hairstyle.”
  • “Maya did amazing job, a man is always hesitant when trying someone new and she killed it along with a quick eye brow wax for my hedges that needed a t…”
  • “…lways hesitant when trying someone new and she killed it along with a quick eye brow wax for my hedges that needed a trimming lol.…”
  • “I didn't feel rushed at all, the staff was friendly, and everything the price was very fair.”
  • “When I got my hair cut by Liv, she listened, and we discussed how to best achieve the look I wanted.”
  • “Lola gave me what I think is genuinely the best haircut of my life.”

People customers mention

  • Lilly 4 reviews
  • Sophie 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired One OAK Atelier for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

TrinityLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Got a haircut from Lola and she did an absolutely amazing job!! She knew exactly what I wanted (choppy wolfcut), and was a delight to talk to. Would absolutely recommend her, especially if you're looking for a slightly more alternative hairstyle.

Paid $40–60Haircut
SandyLocal Guide · 347 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I wanted to have a stylist close to where I live, so I tried One Oak. I LOVED Antonio! He did a great job with my color and also with my cut. We had great conversations too! And he was fun. I look forward to my next cut and color just to see him! The salon is very large. The sinks are comfortable, all the staff are…

Paid $120–140HaircutHair coloring
ThaliaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was my first time at the salon, and I LOVED it. I was waiting while my friend got styled, and the owner, Jenn, came and gave me a tour. She was so friendly and talked to me about all the things they did at the salon and she was so nice! When I got my hair cut by Liv, she listened, and we discussed how to best…

Paid $40–60HaircutHairstyling
April1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had my hair done by Sophie today. She gave me the perfect cut, just what I was looking. I will definitely be back again!!

Paid $40–60Bang trimHaircutHairstyling
leslieLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I got a balayage done for the first time last year at this place, my first visit, it came out fabulous and I have found my new stylist, Madeline! Tons of talent, highly recommend! It’s also a nice space, everyone else there seems awesome, it’s easy to get to with plenty of parking, don’t hesitate to book here!

Paid $200+HairstylingHair coloring
MashaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Everyone here is super friendly and welcoming, Sophie did a great job with my haircut and was an absolute sweetheart. Looking forward to coming back soon!

Paid $40–60HaircutBlowdry

Photos

Customer reviews

5.0 ★★★★★ 68 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nick Coon4 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Maya did amazing job, a man is always hesitant when trying someone new and she killed it along with a quick eye brow wax for my hedges that needed a trimming lol. Thank you.

  • Services: Haircut
  • Atmosphere: Relaxing, Modern, Cozy
  • Maintenance: Pristine
Virginia4 reviewsTotal number of Google reviews Virginia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lola gave me what I think is genuinely the best haircut of my life. Super friendly too!

  • Services: Haircut
Response from the owner · 2 months ago

Virginia! Thank you for your wonderful review 💕 Lola is amazing and we’re so happy you love your new hair!

Trinity GagnonLocal Guide · 12 reviewsTotal number of Google reviews Trinity has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got a haircut from Lola and she did an absolutely amazing job!! She knew exactly what I wanted (choppy wolfcut), and was a delight to talk to. Would absolutely recommend her, especially if you're looking for a slightly more alternative hairstyle.

  • Price: $40–60
  • Services: Haircut
Response from the owner · 4 months ago

Thank you so much, Trinity! We're thrilled to hear you had such a great experience with Lola. She has an incredible eye for creating personalized looks, and were so glad she brought your hair vision to life. Thank you for trusting One OAK and we can't wait to welcome you back!

Sophie Kalish9 reviewsTotal number of Google reviews Sophie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely in awe of Antonio’s work! I went to Antonio for a haircut and blowout and my hair looks SO INCREDIBLE. I have never had so much hair volume in my life, and my hair feels so silky! I couldn’t be happier and I can’t recommend Antonio enough!

  • Services: Haircut, Hairstyling
Response from the owner · 4 months ago

Thank yo so much Sophie! We love hearing how happy you are with your hair. Antonio is incredibly talented at creating beautiful results, We truly appreciate your kind words and can’t wait to welcome you back to One OAK.

Meg and PatLocal Guide · 13 reviewsTotal number of Google reviews Meg has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff at One Oak Atelier are amazing. I worked with Olivia to set up my bridal hair and makeup trial and for myself and my bridesmaids for my Big Day. When I went to my trial, I didn't really know what to expect. I had a few ideas, but nothing solidified. I had my consultation for my hair with Lily first. She put me right at ease and the appointment was so much fun. I brought all my accessories and my hair came out even better than I could've imagined. I didn't go for a simple updo, either. Then, I had my makeup consultation with Sophie. She was an absolute sweetheart and took note of the adjustments that I had wanted to make for the day of the wedding. My wedding was all the way out in Cooperstown a month later. The ladies drove all the way out there wicked early to do the hair and makeup for myself and my 4 bridesmaids. They were so professional and we all had a lot of fun together getting ready. I would have been so much more nervous if it weren't for them. Lily was a hoot and she put on the best getting ready playlist and Sophie was cracking jokes with us the whole morning. They were so sweet and fun and it helped ease my nerves so much. They also did such a fantastic job on all of our hair and makeup. I had never felt more beautiful in my life. Not to mention, my bridesmaids looked absolutely beautiful. I couldn't have picked a better team. Without hesitation, I am absolutely going back to them for hair and makeup in the future. Thank you SO much ladies!!

  • Price: $180–200
  • Services: Hairstyling
Sandy LaBelleLocal Guide · 347 reviewsTotal number of Google reviews Sandy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I wanted to have a stylist close to where I live, so I tried One Oak. I LOVED Antonio! He did a great job with my color and also with my cut. We had great conversations too! And he was fun. I look forward to my next cut and color just to see him! The salon is very large. The sinks are comfortable, all the staff are very friendly. There was an appointment within a couple of days. My daughter also got her hair cut (first one in 8 years) and loved it. Her stylist was Lola. Highly recommend. The only thing that made it less than perfect is a very limited selection of tea, so bring your own teabag if you want a nice herbal tea...or maybe they will stock some now...

  • Price: $120–140
  • Services: Haircut, Hair coloring
Lucy Villanueva3 reviewsTotal number of Google reviews Lucy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This salon and everyone who works here are truly the sweetest, most welcoming, and talented I could even imagine. Before I sat for my appointment, one of the owners, Jenn, gave me a tour which felt super special! Then right after, I sat for my haircut with Antonio. My reference photo was for sure a challenge. It involved a huge transformation, and Antonio absolutely NAILED IT. Not only was his work extremely precise, but he treated my hair like a custom artwork, which lended itself to perfection. And not only this, but at certain points he worked in tandem with what I can only describe as one of their most seasoned experts, Marcy, who offered techniques and encouragement so that the cut and style was even more perfected. Actually had tears of joy when I saw the finished look, because I'd never felt more like myself!! A HUGE thank you to everyone here. If you're looking for above and beyond, this is the place.

  • Services: Haircut, Hairstyling
Response from the owner · 10 months ago

Hi Lucy!! Your kind words mean the world to us! We’re thrilled to hear that your experience at our salon felt special from the moment you walked in. Antonio is indeed a master at his craft, and we’re delighted he could transform your vision into reality. It’s amazing to hear that Marcie’s expertise and encouragement added to your experience helping to create your perfect look. We’re blessed to have such an incredible team and It’s heartwarming to hear we succeeded in making you feel amazing. Thank you for this beautiful review! It makes our hearts so happy. We look forward to seeing you again 💕 Warm regards Jenn

Lynn Charlas WhiteLocal Guide · 27 reviewsTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic, friendly salon with skilled stylists and high-quality products!

  • Services: Hairstyling, Hair coloring
Thalia TrislerLocal Guide · 28 reviewsTotal number of Google reviews Thalia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my first time at the salon, and I LOVED it. I was waiting while my friend got styled, and the owner, Jenn, came and gave me a tour. She was so friendly and talked to me about all the things they did at the salon and she was so nice! When I got my hair cut by Liv, she listened, and we discussed how to best achieve the look I wanted. When I was finished, I loved my cut so much! I would definitely recommend this place, not only did I get a great cut and style but the people were so nice and friendly 10/10

  • Price: $40–60
  • Services: Haircut, Hairstyling
Krista SpohrLocal Guide · 78 reviewsTotal number of Google reviews Krista has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best ambiance and staff! Always leave with the perfect cut!

  • Services: Haircut

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Business details