Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
One Star Flooring Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty80−2Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

One Star Flooring Inc.

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 37 tile contractors · 4.9★ from 92 Google reviews

📞 Call (312) 783-2542Request a call back

Report card

Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.One Star Flooring Inc. is better than 89% of tile contractors.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.One Star Flooring Inc. is better than 85% of tile contractors.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.One Star Flooring Inc. is better than 80% of tile contractors.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.One Star Flooring Inc. is better than 96% of tile contractors.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.One Star Flooring Inc. is better than 100% of tile contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One Star Flooring Inc. is better than 100% of tile contractors.A
100

Reviews for your job

Customers hired One Star Flooring Inc. for 8 kinds of job.

One Star Flooring Inc. for wood floor refinishing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Wood floor refinishing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Wood floor refinishing”

Vasilina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Awesome job! Came in right away, finished in 3 days, fast, efficient and super high quality job!

Customer photo from Vasilina's review
Reasonable priceWood floor refinishingWood floor restoration
stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

One Star Flooring Inc. did an incredible job restoring the original wooden floors in my home. These floors are over 100 years old and I truly thought I would have to replace the wood due to some areas with holes and damage. They problem-solved the repairs beautifully and created a seamless pattern to fill the gaps,…

Customer photo from stephanie's review
Great priceWood floor refinishingWood floor restorationWood floor repairs
JuanLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

One Star Flooring is a very professional company, they did an excellent job in my house, I also referred him to my friends and he's done a wonderful job.

Floor polishingFloor repairs & maintenanceFlooring+ Responsiveness+ Punctuality+ Quality
Jenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Only gave him 1 star because I had to otherwise it would of been a -0 star rating.. He refinished my floors to a darker color and installed new flooring in my living room they stained and ruined all my baseboards , my walls , my doors, my knobs and carpets.. in my living room he left all his boot footprints all over…

Install flooringWood floor refinishing− Responsiveness− Quality
AngieLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are extremely professional and very great results l definitely will use them again 👍

Floor polishingWood floor refinishingWood floor restoration+ Quality+ Professionalism
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the first phone call, Carlos was responsive, on time and started and completed the project as promised. Their pricing was fair and I couldn’t ask more from a contractor. Highly recommend!

Wood floor refinishing+ Responsiveness+ Punctuality+ Quality
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with Juan was a pleasent experience. He transformed my 40 year old floor into amazing beauty. I would recommend him and his company to anyone.

Wood floor refinishingWood floor restorationWood floor sanding+ Responsiveness+ Punctuality+ Quality
Theresa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very Satisfied! Price, Product and Services. Will recommend to anyone looking for flooring jobs

Wood floor refinishing
OyukiLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We got our floors done and they look amazing. Very professional quality work and great prices.

Wood floor installationWood floor refinishingWood floor restoration+ Punctuality+ Quality+ Professionalism
TommasoLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, punctual and fast. Raccomanded

Wood floor refinishing
Alonso2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Commercial floor coatingFloor repairs & maintenanceLaminate floor installation+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 58%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Wood floor refinishing11—
Wood floor restoration10—
Wood floor installation8—
Wood floor sanding7—
Wood floor repairs5—
Floor polishing4—
Floor repairs & maintenance4—
Repair flooring3—

Compare with

STile Tile Contractors logoSTile Tile ContractorsExperts Score 99Chicago · 5.00★Mr.Grout logoMr.GroutExperts Score 99Chicago · 5.00★TDC Tile Installers logoTDC Tile InstallersExperts Score 98Chicago · 5.00★