MOBILE AUTO MECHANICS · ALBUQUERQUE, NM
One Stop Auto Care logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%48+16.8Reliability 15%65+9.8Craft & service 20%41+8.2Value 10%56+5.6Momentum 8%77+6.2Track record 7%92+6.4Accountability 5%98+4.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

One Stop Auto Care

Better than 60% of mobile auto mechanics · #12 of 30

4.8★484 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yrs (avg 3.4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
95%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

One Stop Auto Care for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Transmission”

★★★★★ Marlyn · Edited a month ago

Guess its time for a refresh a year after my first review! Ive been using One Stop consistently since moving back to NM four years ago. I realized that I've NEVER had a complaint or a concern over any of the many services I've received. I trust and enjoy the folks who work there and will continue to trek to One Stop…

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
★★★★★ J · 4 months ago

From booking to pickup they're super communicative and friendly. Very easy to work with and take care of their customers. Way more trustworthy to do the work right and actually get it done than the big drive thru places! This is my trusted shop.

Reasonable priceTransmissionGeneral repairs & maintenanceTire rotations
★★★★★ Vera · 4 months ago

Service with a smile and a little extra if you need it…like a ride.

Reasonable priceTransmission
★★★★★ Wendi · 5 months ago

Thank you to Chris for the wonderful communication throughout the process. The portal they use is brilliant, with photos of work detail where necessary. Appreciate your service and work ethic! Definitely recommend!

Reasonable priceTransmissionBrakes
★★★★★ Noah · 6 months ago

Great work, thank you all!

TransmissionTransmission repairAuto maintenance
★★★★★ Jay · 8 months ago

I took my Dodge ram 2500 diesel into One stop Auto Care for 75,000 mile service after my light came on while driving across country. I couldn’t be happier with the whole experience from start to finish. The communication was second to none every step of the way with clear options given to me when they were…

Reasonable priceTransmissionAir & cabin filter replacementGeneral repairs & maintenance
★★★★★ alejandro · Edited 9 months ago

They are very Professional and very knowledgeable. Always keep you informed about the situation and the process. Thank you 🙏. Good people 👍

Reasonable priceTransmissionSteering & suspension repairGeneral repairs & maintenance
★★★★★ Tamica · Edited 10 months ago

One Stop Auto consistently provides excellent automotive service. They're honest, reliable, and skilled, always explaining things clearly. Keeping me informed and getting me back on the road fast. Highly recommend!

Great priceTransmission
★★★★ Jean · a year ago

I made an appointment to have my transmission serviced on my car. I appreciated the friendly and curtesy service they provided.

Reasonable priceTransmission
★★★★★ Dave · 4 years ago

One Stop did an oil change and transmission fluid change on our Honda Element. This is the first time we did not go to the dealership for such services. We really appreciate the extensive inspection of the vehicle from door dings to air filters and safety checks of all lights. The only downside is having to…

BatteryOil changeTransmission

vs category

Blue = One, grey = mobile auto mechanics average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.33★ (6 reviews)2024-Q2: 5.00★ (20 reviews)2024-Q3: 4.72★ (18 reviews)2024-Q4: 5.00★ (14 reviews)2025-Q1: 4.85★ (13 reviews)2025-Q2: 4.53★ (17 reviews)2025-Q3: 4.75★ (16 reviews)2025-Q4: 4.97★ (34 reviews)2026-Q1: 4.94★ (34 reviews)2026-Q2: 4.97★ (39 reviews)2026-Q3: 4.79★ (19 reviews)2026-Q4: 5.00★ (5 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 39%Reasonable 61%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%48+16.8Reliability 15%65+9.8Craft & service 20%41+8.2Value 10%56+5.6Momentum 8%77+6.2Track record 7%92+6.4Accountability 5%98+4.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
48
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
65
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
41
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
56
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
77
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
92
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
98

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+25 / −1
Professionalism
+27 / −1
Responsiveness
+0 / −0
Punctuality
+21 / −0
Value
+19 / −1

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