Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
One Stop Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%68+16.5Value 14%93+13.2Replies to reviews 7%37+2.6Momentum penalty61−3.9Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

One Stop Auto Care

Los Angeles, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #309Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 459 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.One Stop Auto Care is better than 82% of auto repair shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.One Stop Auto Care is better than 68% of auto repair shops.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.One Stop Auto Care is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.One Stop Auto Care is better than 93% of auto repair shops.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.One Stop Auto Care is better than 61% of auto repair shops.B
61
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One Stop Auto Care is better than 37% of auto repair shops.D
37

Reviews for your job

Customers hired One Stop Auto Care for 8 kinds of job.

One Stop Auto Care for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#70 / 174

All 11 Google reviews tagged “Engine repair”

StellaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This review is long overdue! I want to take a moment to show my appreciation to the amazing staff at One Stop Auto Care. They’re a family-owned shop, proudly accredited by the City of Eagle Rock for their many years of dedicated service to the community. I’ve had the privilege of knowing them for a couple of years…

Reasonable priceTiresGeneral repairs & maintenanceEngine repair
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! Fast, fair service with great communication throughout the process.

Auto brake repairAuto maintenanceAuto engine diagnostic
Austin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gio and the team at One Stop are incredible. We were impressed with the review we saw online and we live the in the neighborhood so when my wife's car started making ticking noises we had to give them a shot. Gio patiently walked me through the process and was able to look at the car same-day. He follow up a few…

Engine repairOil change
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Honest, dependable and professional with outstanding customer service. The crew at the Eagle Rock One-Stop are absolutely the best. I've recommended several friends to them and no one has ever been disappointed with their service. A rare find and local!

BatteryElectrical repairEngine repair
JoAnthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

One Stop Auto lives up to their name. They Checked my check engine light and replaced my crank position sensor. They also cleaned my throttle body and were able to change my suspension. Truck runs and feels brand new. Highly recommended and everything was done same day. Ariel at the front desk was very helpful and even got me a ride back to my house.

Auto engine diagnosticEngine repairSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love these guys! Ariel is the best! Honest, prompt and professional!

Body & TrimEngine repairOil change+ Professionalism+ Value
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Professional, friendly, affordable, trustworthy. Great work.

Air & cabin filter replacementEngine repairOil change+ Punctuality+ Quality+ Professionalism
Charles8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto maintenanceEngine repair
jose4 years ago★★★★★

Rating only, no written review.

BatteryBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Griselda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Body & TrimCarburetor cleaningAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
B1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Engine repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 55%Overpriced 9%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance53—
Oil change43—
Tires21—
Vehicle Inspection21—
Auto engine diagnostic18—
Auto maintenance17—
Wheel alignment16—
Brakes15—

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