Experts Reviews · Company report
One Stop Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%68+16.5Value 14%93+13.2Replies to reviews 7%37+2.6Momentum penalty61−3.9Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

One Stop Auto Care

Los Angeles, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #309Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 459 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.One Stop Auto Care is better than 82% of auto repair shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.One Stop Auto Care is better than 68% of auto repair shops.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.One Stop Auto Care is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.One Stop Auto Care is better than 93% of auto repair shops.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.One Stop Auto Care is better than 61% of auto repair shops.B
61
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One Stop Auto Care is better than 37% of auto repair shops.D
37

Reviews for your job

Customers hired One Stop Auto Care for 8 kinds of job.

One Stop Auto Care for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#92 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Oil change” · showing 20

Sean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Everyone here is so very helpful and I trust the staff with every repair on my Jeep. Every time I come in they try their best to give a fair price and their service is efficient and they do great work.

Reasonable priceAuto battery replacementGeneral repairs & maintenanceElectrical
MaxLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Moved from TN to CA. My roommate spoke highly of this business. For someone who doesnt have a lot of car knowledge and out of state the fear of being taken advantage of real. Friendly staff and a great deal that fear vanished. I see why my roommate rates them high. I will be back for all my car maintenance needs!

Reasonable priceTiresOil change
Lynnette7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had such a great experience with One Stop Auto Care. I originally had an appointment scheduled for Saturday, but my car unexpectedly broke down Monday evening. The employees went above and beyond to help me and did not hesitate to move my appointment up to Tuesday. Not only were they accommodating and…

Reasonable priceAuto battery replacementOil changeService not listed
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great Work ! Been going here for several years they keep my 2004 Ford with 150,000 miles running strong !

Electrical repairAir & cabin filter replacementExhaust
Samuel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

One Stop is always a great place to bring my car. They are responsible, honest, efficient, and affordable.

Oil change
StellaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This review is long overdue! I want to take a moment to show my appreciation to the amazing staff at One Stop Auto Care. They’re a family-owned shop, proudly accredited by the City of Eagle Rock for their many years of dedicated service to the community. I’ve had the privilege of knowing them for a couple of years…

Reasonable priceTiresGeneral repairs & maintenanceEngine repair
lisaLocal Guide · 393 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Yep the best care for your car.

Oil change
AsherLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I truly cannot say enough amazing things about this shop! They were so thorough from the start. They sent me a detailed list of what was wrong with my car that included pictures and what needed attention based on urgency. I felt completely informed and taken care of. They were kind, communicative, and even washed my…

Auto brake repairOil change
Luc2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was having brake trouble with my car and I knew every day I delayed addressing it was just going to be bad and unsafe. I was also in search of a new auto mechanic that was much more convenient to where I lived. This place recieved me last minute and squeezed me in their busy schedule… which was very appreciative ……

Auto brake replacementOil change
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly and professional. Outlined every step and I loved they include pictures with recommendations. Unfortunately, many shops make up problems to squeeze you but I when they recommend they include the pictures and the severity and don’t guilt trip you when/if you decline.

Oil change
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! Fast, fair service with great communication throughout the process.

Auto brake repairAuto maintenanceAuto engine diagnostic
MelissaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve gone to this place for years (and a few Miata versions) and they are the best hands down. They are detailed, honest, always keep you informed on the process and will do their best to work with your schedule. They stand by their work and they get quality parts so you’re not going to have to worry about the job…

Auto battery replacementElectricalOil change
Pranav4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service. I had a LOT of maintenance that needed doing, and the guys were efficient, transparent, and a pleasure to deal with. A shipment of tires got delayed, and they discounted my servicing above and beyond the lyft rides I had to take due to the delay. They charge pretty typical for labor, but given…

Auto maintenanceAuto tire replacementAuto interior vacuuming
Salsita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just moved back to my hometown but needed to find a new mechanic now. Found them on Yelp and picked them based on the honest reviews already. They are family owned shop in my neighborhood which brings me more joy they are still here. They were very through and detailed in the explanation. Greatly appreciate that.…

Air & cabin filter replacementAuto emissions testingBrakes
emausten882 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gio was super helpful and got my car back on the road for a trip to Portland in no time! Would highly recommend and will be returning again in future. Thank you!

Auto maintenanceOil changeTires
VirginiaLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My vehicle really need a lot of repairs. I have every bit of confidence that One Stop checked and repaired everything my car need to allow me to drive and be safe on the road. I recommend to everyone needing repairs to take their vehicle to One Stop.

Auto brake repairAuto brake replacementAuto emissions testing
Austin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gio and the team at One Stop are incredible. We were impressed with the review we saw online and we live the in the neighborhood so when my wife's car started making ticking noises we had to give them a shot. Gio patiently walked me through the process and was able to look at the car same-day. He follow up a few…

Engine repairOil change
Emma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super friendly and willing to take their time to really explain things. I would definitely recommend this shop to anyone who gets nervous about taking their car in!

Auto battery replacementBrakesAuto engine diagnostic
Jenn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

What a great business! One Stop couldn’t have been more amazing, friendly service and honest people. They even gave me a shuttle ride to work and picked me back up at the end of the day. My car feels brand new, much love to Gio and everyone at One Stop!

Oil changeAuto engine tuning
Kristina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gio and the whole team are so professional, kind, and did a great job with my car. I couldn’t recommend them enough. One of the best customer experiences I’ve had with taking my car to a mechanic. They’ll take care of you and are extremely trustworthy. The coffee is good too :)

Carburetor cleaningOil change+ Punctuality+ Quality+ Professionalism

Show more oil change reviews (23 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 55%Overpriced 9%Not sure 9%

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