Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts
Customers frequently cite reasonable pricing, quick turnaround times, and friendly staff who explain services without pressure. However, lower-rated reviews highlight issues with phone responsiveness, inaccurate quotes, and damage to vehicle interiors during installation.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
131 Google reviews we collected
Phrases our text analysis found in 111 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 111 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The guy that answered the phone here was very kind and patient right off the bat and quoted me far less than any other place.”
“Great people and fast service, got two windshields from them.”
“Great customer service, fair price, and the window looks great!”
“Their prices are good, but you get what you pay for.”
“Great job on the windshield and really good prices.”
“Car got broken into and needed to replace the door window and they had the glass in stock and replaced it same day 10/10”
“I do NOT recommend this place.”
“It’s hard to find honest, quality service like this—highly recommend!”
“They have great customer service, really good prices, and they explained everything to me so I knew exactly what was going on.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired One Stop Auto Glass for 6 kinds of job. Pick one to see what they paid and said.
I called a lot of places where reviews said they were the cheapest. They were not only higher priced than this place but rude, dismissive or short. The guy that answered the phone here was very kind and patient right off the bat and quoted me far less than any other place. He got me in and out as quick as possible.…
Went to a different shop on the same block and they did a terrible job! When I got my car back I could hear air coming into vehicle. Came to One Stop Auto Glass for a second opinion, turns out they didn’t glue it properly. They fixed it for me, turned out excellent. Would come back.
Definitely recommend this place! They have great customer service, really good prices, and they explained everything to me so I knew exactly what was going on. I never felt pressured into buying anything extra, which I really appreciated. They made me feel comfortable leaving my car with them, and the whole…
Great people and fast service, got two windshields from them. One was same day under 2hours from calling to driving away, second one had to be ordered and it was next day, about 1 hour 15 min total time. Great business.
Car got broken into and needed to replace the door window and they had the glass in stock and replaced it same day 10/10
Professional and quick to serve. They attended in a timely manner and offered good customer service.
4.8 ★★★★★ 131 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great customer service!
I called a lot of places where reviews said they were the cheapest. They were not only higher priced than this place but rude, dismissive or short. The guy that answered the phone here was very kind and patient right off the bat and quoted me far less than any other place. He got me in and out as quick as possible. Will definitely come back and recommend. Thank you
Great customer service, fair price, and the window looks great!
Went to a different shop on the same block and they did a terrible job! When I got my car back I could hear air coming into vehicle. Came to One Stop Auto Glass for a second opinion, turns out they didn’t glue it properly. They fixed it for me, turned out excellent. Would come back.
Definitely recommend this place! They have great customer service, really good prices, and they explained everything to me so I knew exactly what was going on. I never felt pressured into buying anything extra, which I really appreciated. They made me feel comfortable leaving my car with them, and the whole experience was easy and stress-free. I’ll definitely be coming back if I ever need another windshield replacement.
Great people and fast service, got two windshields from them. One was same day under 2hours from calling to driving away, second one had to be ordered and it was next day, about 1 hour 15 min total time. Great business.
Car got broken into and needed to replace the door window and they had the glass in stock and replaced it same day 10/10
Great job on the windshield and really good prices.. I high recommend.
Very helpful and professional. Definitely recommend
Professional and quick to serve. They attended in a timely manner and offered good customer service.
Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts
