Analyzing 8,565,5028.6M ReviewsFor 24,29024.3K Experts

Experts Reviews · Company report
Oneida County Auto Repair & Towing (Oneida Towing) logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%88+23Value 15%100+15.2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Oneida County Auto Repair & Towing (Oneida Towing)

Rhinelander, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.9★ from 73 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oneida County Auto Repair & Towing (Oneida Towing) is better than 95% of oil change services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oneida County Auto Repair & Towing (Oneida Towing) is better than 88% of oil change services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Oneida County Auto Repair & Towing (Oneida Towing) is better than —% of oil change services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Oneida County Auto Repair & Towing (Oneida Towing) is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oneida County Auto Repair & Towing (Oneida Towing) is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oneida County Auto Repair & Towing (Oneida Towing) is better than —% of oil change services.–
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Reviews for your job

Customers hired Oneida County Auto Repair & Towing (Oneida Towing) for 8 kinds of job.

Oneida County Auto Repair & Towing (Oneida Towing) for car towing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Car towing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Car towing”

Walker1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Jeremiah gets 6 stars for his professionalism and attitude. Thanks very much for sending in the "A Team" to tow my truck.

Great priceCar towing
SharonLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Top Notch, Reliable, Friendly, Excellent Customer Service and their needs. Oneida County Auto Repair and Towing go above and beyond like it used to be so many years ago.. the RIGHT WAY! Only place I will go from now on....and if you were smart you would too if you dont already

Reasonable priceAuto engine diagnosticCar towing
E7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great ppl! Saved me in a pinch on short notice with a tow. Jeremiah was fantastic and offered some good suggestions for troubleshooting my issues. Looking to utilize their shop in the near future! Thanks!

Car towing
Constance2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Did a tow at a great price. Same day turn around for u joints after driveshaft went. Also checked a few other concerns I added on top! Excellent service and will go back in the future.

Reasonable priceTire rotationsCar towingService not listed
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a non starting truck in my driveway and they fixed it up in less than three hours, that is from getting it on the tow truck to me picking it back up. I can’t thank them enough for getting me in same day just before Memorial Day weekend. They saved my weekend plans!

Reasonable priceCar towingService not listed
Sattish4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a great experience with Onieda County Auto Repair & Towing. Samuel, Jamie, and the rest of the team consistently go above and beyond to make customers feel welcome. They treat you more like a friend than just another client, and their level of service truly stands out. Highly recommend!

Great priceBattery serviceTiresGeneral repairs & maintenance
Ursula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

2 times they towed us this week and both times we were greeted with kind, positive people who got us out without any fuss. thank you !!

Car towing
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a car sitting over a year that I needed to get a broken axle fixed. I met them before when I needed a tow for another car and decided then if I ever needed more work they’d get my business. Great people to work with and I’d trust them again with any car repair I can’t do myself. Prices were more than reasonable.

Great priceBattery serviceSteering & suspension repairElectrical
HannahLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic10—
Car towing9—
Brakes8—
Oil change8—
Tires8—
Electrical7—
Steering & suspension repair7—
Battery service6—

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