Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts

Experts Reviews · Company report
Oneida County Auto Repair & Towing (Oneida Towing) logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%88+23Value 15%100+15.2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Oneida County Auto Repair & Towing (Oneida Towing)

Rhinelander, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.9★ from 73 Google reviews

📞 Call (715) 499-4286Request a call backWebsite ↗

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oneida County Auto Repair & Towing (Oneida Towing) is better than 95% of oil change services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oneida County Auto Repair & Towing (Oneida Towing) is better than 88% of oil change services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Oneida County Auto Repair & Towing (Oneida Towing) is better than —% of oil change services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Oneida County Auto Repair & Towing (Oneida Towing) is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oneida County Auto Repair & Towing (Oneida Towing) is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oneida County Auto Repair & Towing (Oneida Towing) is better than —% of oil change services.–
—

Reviews for your job

Customers hired Oneida County Auto Repair & Towing (Oneida Towing) for 8 kinds of job.

Oneida County Auto Repair & Towing (Oneida Towing) for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Steering & suspension repair”

GumptrainLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

ALWAYS take my vehicles to these guys. Honest, timely and knowledgeable. True gem in our area. Well done as usual gents! Best diagnostic team in the area!

Great priceSteering & suspension repairElectricalBrakes
TIM3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

This place is awesome. They tell you everything they are doing and looking at and it’s quick. Very nice and professional.

TransmissionTiresSteering & suspension repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They always do a great job

Reasonable priceSteering & suspension repair
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a car sitting over a year that I needed to get a broken axle fixed. I met them before when I needed a tow for another car and decided then if I ever needed more work they’d get my business. Great people to work with and I’d trust them again with any car repair I can’t do myself. Prices were more than reasonable.

Great priceBattery serviceSteering & suspension repairElectrical
Trevor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I take my truck there for everything. These guys are great. Highly recommend for any service!

Great priceTiresSteering & suspension repairElectrical
FBI2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome place! Got everything I needed done on my Audi right with them, very fast and knowledgeable. Highly recommend.

Great priceTiresSteering & suspension repairElectrical
HannahLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic10—
Car towing9—
Brakes8—
Oil change8—
Tires8—
Electrical7—
Steering & suspension repair7—
Battery service6—

Compare with

Service: Rhinelander ToyotaExperts Score 95Rhinelander · 5.00★Maze Certified Auto Repair LLC logoMaze Certified Auto Repair LLCExperts Score 83Rhinelander · 4.83★Northwoods Auto Techs logoNorthwoods Auto TechsExperts Score 82Rhinelander · 4.78★