Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
OneStop Plumbers - Plumbing and Leak Detection logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

OneStop Plumbers - Plumbing and Leak Detection

Eastvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,869 Google reviews

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Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.OneStop Plumbers - Plumbing and Leak Detection is better than 96% of drain cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.OneStop Plumbers - Plumbing and Leak Detection is better than 97% of drain cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.OneStop Plumbers - Plumbing and Leak Detection is better than 96% of drain cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.OneStop Plumbers - Plumbing and Leak Detection is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.OneStop Plumbers - Plumbing and Leak Detection is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.OneStop Plumbers - Plumbing and Leak Detection is better than 91% of drain cleaning services.A
91

Reviews for your job

Customers hired OneStop Plumbers - Plumbing and Leak Detection for 8 kinds of job.

OneStop Plumbers - Plumbing and Leak Detection for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.127
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$239–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 127 Google reviews tagged “Toilet repair” · showing 20

ChristianLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 17 hours ago★★★★★

Terrence is awesome and got the work done so fast. Super professional and glad he is able to do the replacement and fix on a Sunday. Thanks so much!

Great priceToilet repair
Matt11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Jacob A. Resolved our problem very quickly and also educated us the process. Which my wife and I very much appreciate. We will be asking for Jacob A every time moving forward if we ever run into any more issues.

Paid $200–400Great priceToilet repair
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Both of the plumbers were very professional and very knowledgeable. I would not hesitate two suggestion to my friends and family.

Paid $200–400Great priceToilet repair
Kristen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional, on time and went above expectations. Great price for job!!!

Paid $1,800–2,000Great priceToilet repair
Van4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jacob and Cersar were very professional, helpful, straight forward and on time. They worked fast and diligently to resolve my plumbing issues. I will use them again. Onestop Plumbers are worth your consideration 👌

Paid $2,000+Reasonable priceToilet repairShower installation
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jacob and Cesar installed 3 toilets. Very clean and quick

Paid $1,000–1,200Great priceToilet repairToilet installation
prany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jacob was awesome. Friendly, knowledgeable, and fixed our toilet issue by replacing the water shut off valve, supply line hose, and nozzle that had broken. He also corrected the water pressure for the house. He did a great job and I highly recommend him. I appreciated that he wore shoe covers in the house too.

Paid $600–800Reasonable priceToilet repair
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kyle took care of our toilet leak and replaced our regulator. He was on time, quick and clean and very comfortable to communicate with.

Paid $800–1,000Reasonable priceToilet repairService not listed
Aidan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jacob was efficient, polite and had amazing professionalism

Paid $200–400Reasonable priceToilet repair
LM3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Kyle came out and assessed our problem. Was honest about the work and repaired everything in a timely manner.

Paid $1,000–1,200Toilet repairPlumbing leak repair
Gwen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great work! Super clean and friendly!

Paid $400–600Reasonable priceToilet repair
Henrique1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kyle came out and fixed the issue fast and friendly

Paid $200–400Reasonable priceToilet repair
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ricardo was very honest, polite, and professional. Took care of everything we needed extremely quickly. Highly recommended this company.

Toilet repair
Connor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

10/10 customer service. Was quick and efficient.

Paid $1,600–1,800Reasonable priceToilet repairSewer repair
Diana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a great experience with Kyle the plumber and One Stop Plumbing as a whole! From the initial call with a real human and not a virtual receptionist it all was great. Received service same day and was even called for an earlier spot that cake available only an hour after my call. Kyle replaced the toilet fill…

Paid $200–400Reasonable priceToilet repair
Christie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

I think they did a good job, but their services are very very expensive. Kyle and Conner were both extremely nice and very professional. They were both very knowledgeable and thorough. I had a complicated situation and they did a good job troubleshooting the issue. However, their pricing is very expensive! They…

Paid $800–1,000OverpricedToilet repair
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Terrance did an amazing job replacing my toliet.

Paid $1–200Great priceToilet repair
Well1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kylie was great!

Paid $200–400Reasonable priceToilet repair
Jestine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jake and Ceasar are both rock stars! They were knowledgable, fast and efficient. They removed and installed a tub and toilet and answered all my questions. True professionals.

Paid $2,000+Reasonable priceToilet repairShower installationPlumbing leak detection
Caryn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

From the calm, friendly person who takes your call to the prompt, relatable and communicative professional who does the work as many stars as I can give. Been using them for several years and wouldn't call anyone else. They fix it right the 1st time for a fair price. Had a difficult situation and Kyle worked for hours and tried many things to fix it.

Reasonable priceToilet repairWater heater installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality

Show more toilet repair reviews (107 more) →

Price

$611+22% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 67%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection190$205–$630
Plumbing pipe repair184$353–$1.4k
Toilet repair126$239–$680
Plumbing leak repair117$248–$793
Drain cleaning109$248–$593
Water heater installation74$1.2k–$2.5k
Faucet repair58$228–$585
Faucet installation57$340–$867

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