kaylee cole
Review from Google · view on GoogleTerence and Christian were great !!
OneStop Plumbers - Plumbing and Leak Detection
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 61 drain cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 72%
5.0 ★★★★★ 1,869 Google reviews · 23 photos
98%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
84%reviews answered by the owner
$611typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
OneStop Plumbers - Plumbing and Leak Detection at a glance
Customers frequently highlight the punctuality, professionalism, and thoroughness of the technicians, noting that staff members often explain issues clearly and complete tasks efficiently. Services mentioned include leak detection, pipe repairs, water heater installations, and drain cleaning. However, a recurring criticism in lower-rated reviews involves high labor costs and discrepancies between initial quotes and final charges, with some customers reporting unexpected price increases or feeling the work was not adequately performed for the fee.
- Google rating: 5.0 out of 5 from 1,869 reviews (98% five-star).
- Reviews on this page: 1,869 Google reviews (1,492 with written comments, 51 with photos).
- Owner responses: the business replied to 84% of reviews.
- Most recent review: November 2, 2026.
- Service: Drain Cleaning Service serving Eastvale, California.
Data from Google, last updated November 2, 2026.
Score profile vs other drain cleaning services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.OneStop Plumbers - Plumbing and Leak Detection: 96/100 on this factor. Category median: 93.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.OneStop Plumbers - Plumbing and Leak Detection: 97/100 on this factor. Category median: 92.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.OneStop Plumbers - Plumbing and Leak Detection: 96/100 on this factor. Category median: 96.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.OneStop Plumbers - Plumbing and Leak Detection: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.OneStop Plumbers - Plumbing and Leak Detection: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.OneStop Plumbers - Plumbing and Leak Detection: 91/100 on this factor. Category median: 93.A
91
Bar = this company · dark tick = category median.
Star ratings
1,869 Google reviews we collected
- 5 stars1,82598%
- 4 stars292%
- 3 stars50%
- 2 stars10%
- 1 star90%
Praise vs complaints
Phrases our text analysis found in 1,492 written reviews
- Praise3,36299%
- Complaints321%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price6420%
- Reasonable21167%
- Overpriced114%
- Not sure279%
$611+22% vs typical drain cleaning services
Middle half of what 275 customers paid ($271–$1.4k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude85525%
- Speed & response79623%
- Quality & results55216%
- Would recommend39011%
- Price & value38711%
- Communication2497%
- Honesty & trust1655%
What customers talk about
We read 1,492 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Terrance and Christian were respectful, clean, thorough and efficient!”
“Resolved our problem very quickly and also educated us the process.”
“We had a slow shower drain problem even after using Drano and Liquid Plumber a few times.”
“Jacob did an excellent job in unclogging the kitchen sink, changing an old garbage disposal, and also changing the air gap and a sink basket.”
“Terrible job”
“I would recommend him to anybody looking for a skilled plumber.”
“Would not recommend a company who sends you elsewhere because they would rather not deal with the problem.”
“Thank you so much for the fast and affordable pricing.”
“I think they did a good job, but their services are very very expensive.”
“He explained everything clearly, and he was friendly, respectful, tidy, and efficient.”
“Hard to find an honest company and I felt that's exactly what I got reasonable pricing and honest.”
“…stop plumbing cost me $2500 or more if they’re pound more leak , it a scam don’t trust what they saying…”
People customers mention
- Ryan 74 reviews
- Wade 59 reviews
- Travis 28 reviews
- Conrad 24 reviews
- Ricardo 21 reviews
- Ruben 21 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired OneStop Plumbers - Plumbing and Leak Detection for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Matt11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Jacob A. Resolved our problem very quickly and also educated us the process. Which my wife and I very much appreciate. We will be asking for Jacob A every time moving forward if we ever run into any more issues.
Paid $200–400Great priceToilet repair
Carly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
You guys are the absolute best. My first call every time is to One Stop Plumbers. I called to have my outdoor drains hydro-jetted. Ivan came out to take a peek and ultimately determined that I had a bunch of impacted roots in my drains. My fault as I should’ve called 3 years ago when I initially noticed the slower…
Paid $2,000+Great priceDrain cleaningPlumbing pipe repairOutdoor plumbing system repair
Mario2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Kyle did an amazing job fixing a ruptured pipe above my water heater. He was patient and explained every step to us. Appreciate the professionalism and honest work!
Paid $1,400–1,600Reasonable pricePlumbing leak detection
K1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
I was introduced to OneStop Plumbing through a friend. Over the last two weeks, their technicians, Conrad and Jacob, repaired multiple burst and leaking pipes. Both were professional and exceptionally knowledgeable. I highly recommend their services for any plumbing issues.
Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairSewer repair
PeterLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Kyle and Christian are true professionals. Job done right for the right reasons the first time. Can’t recommend highly enough.
Paid $1,800–2,000Reasonable priceFaucet repairService not listed
Melanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★
Always very friendly, knowledgeable, and professional. I will choose One Stop -Travis for all my plumbing needs
Paid $1,400–1,600Great pricePlumbing pipe repairShower repairPlumbing leak repair
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 190 | $205–$630 |
| Plumbing pipe repair | 184 | $353–$1.4k |
| Toilet repair | 126 | $239–$680 |
| Plumbing leak repair | 117 | $248–$793 |
| Drain cleaning | 109 | $248–$593 |
| Water heater installation | 74 | $1.2k–$2.5k |
| Faucet repair | 58 | $228–$585 |
| Faucet installation | 57 | $340–$867 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 1,869 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Lawrence Cole
Review from Google · view on GoogleTerrance and Christian were respectful, clean, thorough and efficient!
Christian YoungLocal Guide · 11 reviewsTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTerrence is awesome and got the work done so fast. Super professional and glad he is able to do the replacement and fix on a Sunday. Thanks so much!
- Price assessment: Great price
- Services: Toilet repair
Matt Keramat11 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJacob A. Resolved our problem very quickly and also educated us the process. Which my wife and I very much appreciate. We will be asking for Jacob A every time moving forward if we ever run into any more issues.
- Price assessment: Great price
- Price: $200–400
- Services: Toilet repair
Response from the owner · a day ago
Thank you, Matt, for the wonderful 5-star review! We’re glad Jacob A. was able to clear your clogged drain line efficiently and take the time to explain the process. We’ll be sure to share your kind words with him. We appreciate your trust in OneStop Plumbers and look forward to helping you again if you need any future plumbing services.
Cecilia H.
Review from Google · view on GoogleJacob did an excellent job in unclogging the kitchen sink, changing an old garbage disposal, and also changing the air gap and a sink basket. He explained everything clearly, and he was friendly, respectful, tidy, and efficient. I would recommend him to anybody looking for a skilled plumber. Will definitely be coming back to this company for any other jobs!
- Price assessment: Reasonable price
- Services: Garbage disposal installation, Drain cleaning, Service not listed
Response from the owner · a day ago
Thank you, Cecilia, for the awesome 5-star review! We’re happy to hear Jacob provided such great service while clearing your kitchen sink drain and replacing your garbage disposal, air gap, and sink basket. We’ll be sure to share your kind words with him. We appreciate your recommendation and look forward to helping you with any future plumbing service needs.
Danny Hernandez1 reviewTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRicardo was awesome. Great service easy to work with MTA Distributors Corona
Response from the owner · 2 days ago
Thank you, Danny, for the 5-star review! We're so glad Ricardo provided excellent service and made the experience easy and hassle-free. We'll be sure to share your kind words with him. We appreciate your business and thank you for choosing OneStop Plumbers. Give us a call if you need any future plumbing services.
Lori1 reviewTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTravis was great. He explained everything thoroughly and was efficient with his work. Will definitely use this company again.
Response from the owner · 2 days ago
Thank you, Lori, for the wonderful 5-star review! We’re glad Travis provided thorough explanations and efficient service while repairing your ceiling leak. We appreciate your kind words and look forward to helping you again if you need any future plumbing services.
Kelly LutgenLocal Guide · 19 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOne Stop Plumber is the best! I had been terrified to call a plumber for a week and they sent Kyle and Jacob who were so quick and efficient it blew my mind. They were like doctors in the house checking the walls listening to the toilets listening to the walls and finally came up with a really quick efficient solution and they were in and out within 2 hours. Totally far less than I expected to pay and I feel they are an answer to prayer! Give them a raise!
Response from the owner · 2 days ago
Thank you, Kelly, for the amazing 5-star review! We’re thrilled Kyle and Jacob made what felt like a stressful situation so much easier. It’s wonderful to hear they were thorough, efficient, and found a solution at a price you were comfortable with. We’ll be sure to share your kind words with them. We appreciate your trust in OneStop Plumbers and are here if you need us for any future plumbing services.
Robert Quiroz6 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTerence did a great job
Response from the owner · 2 days ago
Thank you, Robert, for the 5-star review! We’re happy to hear Terence did a great job replacing your isolation valve. We appreciate your feedback and thank you for trusting OneStop Plumbers with your plumbing needs. We are here if you need us for any future plumbing services.
Dru GraceLocal Guide · 30 reviewsTotal number of Google reviews Dru has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRicardo displayed exceptional customer service upon arrival. Very knowledgeable, professional, and explained our situation very thoroughly. Highly recommended for any home repairs and urgent matters. Thank you so much for the fast and affordable pricing. 10 stars!
Response from the owner · 2 days ago
Thank you, Dru, for the amazing review and 10 stars! We’re glad Ricardo provided knowledgeable, professional service and took the time to explain everything while taking care of your riser rebuild. It’s great to hear you were happy with our prompt service and pricing. We appreciate your kind words and recommendation. Thank you for choosing OneStop Plumbers and give us a call if you need any future plumbing services.
OneStop Plumbers - Plumbing and Leak Detection on Google Maps →
Business details
- Address: 411 Le Roy Dr, Corona, CA 92879
- Phone: (951) 612-6091
- Website: onestopplumbers.com
- Service area: Eastvale, CA