Experts Reviews · Company report
OneStop Plumbers - Plumbing and Leak Detection logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

OneStop Plumbers - Plumbing and Leak Detection

Eastvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,869 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.OneStop Plumbers - Plumbing and Leak Detection is better than 96% of drain cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.OneStop Plumbers - Plumbing and Leak Detection is better than 97% of drain cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.OneStop Plumbers - Plumbing and Leak Detection is better than 96% of drain cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.OneStop Plumbers - Plumbing and Leak Detection is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.OneStop Plumbers - Plumbing and Leak Detection is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.OneStop Plumbers - Plumbing and Leak Detection is better than 91% of drain cleaning services.A
91

Reviews for your job

Customers hired OneStop Plumbers - Plumbing and Leak Detection for 8 kinds of job.

OneStop Plumbers - Plumbing and Leak Detection for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$596
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Water heater repair” · showing 20

Alexander2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our water heater went out, and we were able to get a technician out for an inspection the very same day. Kyle was incredibly friendly, professional, and informative throughout the entire process. He clearly explained everything that needed to be addressed and completed the job within just a few hours. We couldn't be…

Water heater installationWater heater repair
K1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great, as always!

Paid $200–400Great priceWater heater repair
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had an excellent experience with One Stop Plumber. My water heater kept shutting off, and Travis diagnosed the issue and replaced the parts immediately. Scheduling was incredibly easy, and Travis actually arrived a few hours earlier than my original appointment! What I liked most was that he already had the…

Reasonable priceWater heater repair
BretLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

On time did a great job no complaints at all.

Reasonable pricePlumbing leak detectionWater heater repair
DAN4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Professional courteous and knowledgeable connected refrigerator feed line and replaced both frozen water cut off valves. Then drained sludge out of water heayer.

Paid $900–1,000Reasonable priceWater heater repairService not listed+ Professionalism
MitchLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My water heater’s emergency relief valve was leaking. I could tap it and get it to stop for a little while, but it gradually got worse and One Stop Plumbers took care of the problem quickly and reasonably priced. Also, they were very professional and friendly to work with. I highly recommend them.

Water heater repairPlumbing leak repair
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just moved into a 38 year old house, lots of issues but no hot water is not acceptable! Called One Plumbing and they were there within the hour! Control panel was out but luckily still under warranty. Fixed the heater as well as put new faucets in for my washer! One more thing checked off my to do list!

Paid $700–800Reasonable priceWater heater repair
Cleo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Courteous and knowledgeable.

Paid $1–100Great priceWater heater repair
Daniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our water heater went out late in the afternoon and wouldn’t relight. Fortunately it was still under warranty and One Stop was able to respond first thing the next morning. Other than having to pay for labor, the work was done quickly and professionally by their friendly plumber.

Reasonable priceWater heater repair
Jesus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The pilot light stopped working on my water heater. I called the company and they sent a technician over who fixed it that same day. Overall great service, fast, reliable and decent price. Highly recommended. Thank you

Water heater repair+ Responsiveness+ Punctuality+ Quality
R2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Guys were quick, professional, informative and honest in their work. Wouldnt hesitate referring.

Water heater repair+ Responsiveness+ Punctuality+ Quality
Edward4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Every time I have called OneStop Plumbers they have really helped me solve my plumbing issues. I had a water heater installed, it was extremely quick and they left the garage cleaner than before they came. When the water heater malfunctioned they came over the same day to fix it. The best thing is they always…

Plumbing leak detectionWater heater installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
StephenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Water heater supply line leaked for over a week while we were on vacation. I replaced supply line and dried out area but water heater would not light. Ruben came and tested control and got it lighted. But he also spent time explaining my options should unit fail again. Options included what he could do and what I…

Water heater repair+ Responsiveness+ Punctuality+ Quality
Ken6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent fast service, very professional and excellent work. Had a water heater problem and also changed the pressure regulator to the house.

Water heater repairService not listed+ Responsiveness+ Punctuality+ Quality
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service! When I called I was prepared to hear a 3 to 5 day appointment waiting list but NO, Sal was able to have a technician at my place same day of my call, on a Saturday afternoon. Joe / technician very professional, he was able to identify the problem and fix it. Thank you OneStop!.

Water heater repair+ Responsiveness+ Professionalism
AbbyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These people really are the best. They provide the best service and high quality. They go above and beyond. You will not regret using them.

Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
Rafael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent job! …With a very quick response!

Plumbing leak detectionWater heater repair+ Responsiveness+ Punctuality+ Quality
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★

This was the third time they had come out to my home due to the pilot going out on my hot water heater. So far I have gotten a control valve replaced on old water heater, a new water heater, a control valve replacement on new water heater, and water pressure regulator replaced. So in a year and a half, I have…

Water heater repair
Joelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The whole experience with them was top-notch, starting with the first phone call. Everyone was kind, and very professional. I was given a best case & worst case scenario, and they were honest enough to be able to complete the job with the best case scenario. I couldn’t be more pleased with this company.

Water heater repair+ Responsiveness+ Punctuality+ Professionalism
RJLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, courteous, prompt and really great work

Water heater repair+ Responsiveness+ Punctuality+ Quality

Show more water heater repair reviews (13 more) →

Price

$611+22% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 67%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection190$205–$630
Plumbing pipe repair184$353–$1.4k
Toilet repair126$239–$680
Plumbing leak repair117$248–$793
Drain cleaning109$248–$593
Water heater installation74$1.2k–$2.5k
Faucet repair58$228–$585
Faucet installation57$340–$867

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