Experts Reviews · Company report
OneTouch Cleaners - San Diego logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%27+9.5Reliability 15%33+5Craft & service 20%11+2.2Value 10%11+1.1Momentum 8%38+3Track record 7%71+5Accountability 5%95+4.8Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

OneTouch Cleaners - San Diego

San Diego, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 50 house cleaning services · 4.9★ from 1,075 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.OneTouch Cleaners - San Diego is better than 27% of house cleaning services.D
27
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).OneTouch Cleaners - San Diego is better than 33% of house cleaning services.D
33
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.OneTouch Cleaners - San Diego is better than 11% of house cleaning services.F
11
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.OneTouch Cleaners - San Diego is better than 11% of house cleaning services.F
11
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.OneTouch Cleaners - San Diego is better than 38% of house cleaning services.D
38
Track recordTrack record · 7% of the scoreReview volume and years with reviews.OneTouch Cleaners - San Diego is better than 71% of house cleaning services.B
71
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.OneTouch Cleaners - San Diego is better than 95% of house cleaning services.A
95

Reviews for your job

Customers hired OneTouch Cleaners - San Diego for 8 kinds of job.

OneTouch Cleaners - San Diego for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–450
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Upholstery cleaning”

★★★★★ -- · 4 months ago

Worth every penny and then some. Erika S made my place sparkle. It hasn't been this clean in years. If you're on the fence for any reason, don't be. These are the cleaners to turn to for sure.

Paid $400–450Great priceInterior & exterior window cleaningStandard cleaningMoving-related cleaning
★★★★★ Rita · 10 months ago

Alex and his coworker did an excellent job! It was above and beyond what I had expected. I hope they receive a bonus for their work.

Paid $450–500Reasonable priceMoving-related cleaningUpholstery cleaning
★★★★★ Steph · 2 years ago

Stephanie was quick to help me out with an emergency cleaning when I had two units that needed a quick turnaround. She is delightful to work with and does a specitscular job.

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ david · 3 years ago

I hired OneTouch Cleaners and they were fast! Everything was clean and well organized. You will not be disappointed.

Upholstery cleaningDeep cleanStandard cleaning+ Value
★★★★★ Umar · 3 years ago

Customer service is very good and cleaning is perfect

Upholstery cleaningDeep clean+ Responsiveness+ Quality+ Professionalism
★★★★★ Daniel · 3 years ago

This company has been nothing short of amazing. Their cleaning teams have been professional and done amazing work for my family.

Upholstery cleaningDeep cleanGeneral housekeeping

Price

$359+30% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 66%Overpriced 5%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean184$283–$453
Moving-related cleaning139$347–$614
Standard cleaning130$170–$259
General housekeeping48$164–$259
Interior & exterior window cleaning40$253–$435
Office & workplace cleaning24$183–$336
Upholstery cleaning6—
Mattress cleaning2—

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