Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently praise Onix Cleaning Services for punctuality, thorough deep cleaning, and professional communication, noting fair pricing and efficient scheduling. The team is described as attentive to detail and reliable for both apartments and houses. However, some reviewers report inconsistencies in service quality, including items being misplaced or broken, and instances where cleaning supplies were depleted or prices increased after initial visits.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
452 Google reviews we collected
Phrases our text analysis found in 300 written reviews
Price verdicts customers left with their Google review
Middle half of what 167 customers paid ($253–$334) · gold mark = category median.
How often each topic comes up in the written reviews
We read 300 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are always on time, professional and do a great, thorough job!”
“Very professional, quiet, and really took time to look around and ask for guidance.”
“Onix was so quick and easy to book with, the team arrived on time, did an excellent job with a deep clean- I found my cleaning company!”
“10/10 would recommend and I will be a repeat customer.”
“Kaillainy and her team at Onix Cleaning have been cleaning my home in Beacon Hill for about a year, and I truly can't recommend them enough.”
“Their prices seemed fair, they were flexible with scheduling, and the cleaning job was top notch.”
“Furthermore, they were on time, and communication has been excellent before, during, and after.”
“They are dependable, professional, and do such a consistently fantastic job.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Onix Cleaning Services for 8 kinds of job. Pick one to see what they paid and said.
Excellent very thorough. Very nice and professional. My house looks great a d smell great thank you. Susan from Revere.
I’ve used Onix multiple times and plan to use them regularly in the future. They are always on time, professional and do a great, thorough job!
From my first phone call, to the wonderful cleaning crew, this company was a pleasure! Their prices seemed fair, they were flexible with scheduling, and the cleaning job was top notch.
I got a deep clean today and it was worth every penny. The whole team was lovely and did a fantastic job. 10/10 would recommend and I will be a repeat customer.
I just had the most fabulous experience with a team of lovely, kind, competent women who make my house sparkle. The place is dazzling, and I could not be happier. The team did a thorough deep, deep clean.
Amazing attention to detail - friendly team, extremely efficient, and very reasonably priced. Your professionalism and care for our home was amazing! Thank you!
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 77 | $221–$327 |
| Standard cleaning | 41 | $139–$214 |
| General housekeeping | 28 | $158–$254 |
| Move-out cleaning | 25 | — |
| Glass & mirror cleaning | 23 | — |
| Moving-related cleaning | 20 | $259–$342 |
| Interior & exterior window cleaning | 12 | $176–$421 |
| Window washing | 4 | — |
4.9 ★★★★★ 452 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great team! Very kind and thorough job!
Thank you so much for your kind words! We're happy to hear that you had a great experience with our team. We truly appreciate your support and look forward to cleaning your home again! 😊
Four people showed up for my first deep cleaning . I met Arthur at the door upon receiving notice first! So gracious and smart. Knowing I have a dog, that is good practice not to ring the bell! Very professional, quiet, and really took time to look around and ask for guidance. I asked for the crew to clean my office first. I went outside with my pup. When I came back in it was already complete and it was done beautifully. I was also most definitely impressed as they moved through my whole house with ease! They did an incredible job. I was especially impressed with how clean the cabinets are now! Nice touch… There were just a few issues, the first one was the guest bath glass Arthur jumped right in it, done- no questions. The only thing was the Master bath, just a couple things could be improved upon. Besides that tiny item we are very impressed with what they accomplished in less time than I expected.
Thank you for the 5-star review! We truly appreciate your support and look forward to serving you again.
Excellent very thorough. Very nice and professional. My house looks great a d smell great thank you. Susan from Revere.
Thank you so much for your wonderful review! We're delighted to hear that you were pleased with the service
Team today went above and beyond, place looks great
Thank you so much for your kind review! We truly appreciate your trust in us
I’ve used Onix multiple times and plan to use them regularly in the future. They are always on time, professional and do a great, thorough job!
Thanks so much — we're glad you had a 5-star experience and appreciate you trusting Onix to help keep your home clean and stress-free!
Onix was so quick and easy to book with, the team arrived on time, did an excellent job with a deep clean- I found my cleaning company!
Thank you so much for the wonderful review! We’re thrilled to hear that you had such a great experience with our team. We truly appreciate your trust in Onix and look forward to keeping your home clean and fresh! ❤️
Amazing attention to detail and the team did such a thorough job. Very pleased with the cleaning today!
Thanks so much, Brendan — we're thrilled the team's attention to detail made a difference and left you feeling great about your space!
The team is so nice, very thorough, and quick! They text me a few days before to double check the scheduled cleaning date still works. I have them come every 4 weeks after an initial deep clean.
Thank you for the wonderful review, Ellen! 💙 We’re happy to hear you appreciate our team’s thorough cleaning and appointment check-ins. Thank you for trusting Onix with your deep clean and ongoing visits—we look forward to keeping your home fresh and clean!
Immaculate job!!, I will be calling them again for sure! I got the deep clean. We'll worth it!
Thank you so much for your wonderful review! We’re thrilled to hear you were happy with the deep cleaning and that you found it well worth it. We truly appreciate your support and look forward to cleaning your home again soon!
From my first phone call, to the wonderful cleaning crew, this company was a pleasure! Their prices seemed fair, they were flexible with scheduling, and the cleaning job was top notch.
Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with our team.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
