Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Onix Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Onix Cleaning Services

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 127 window cleaning services · 4.9★ from 452 Google reviews

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Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Onix Cleaning Services is better than 94% of window cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Onix Cleaning Services is better than 94% of window cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Onix Cleaning Services is better than —% of window cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Onix Cleaning Services is better than 98% of window cleaning services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Onix Cleaning Services is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Onix Cleaning Services is better than 100% of window cleaning services.A
100

Reviews for your job

Customers hired Onix Cleaning Services for 8 kinds of job.

Onix Cleaning Services for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$421
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#67 / 93
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Interior & exterior window cleaning”

Edwinna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The cleaning service was amazing. Their expertise in cleaning was on point. I highly recommend Onix Cleaning Services.

Paid $300–350Reasonable priceInterior & exterior window cleaningGlass & mirror cleaningOffice & workplace cleaning
Amil11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service, great cleaners, will definitely use them again!!!

Great priceInterior & exterior window cleaning
Katherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I cannot recommend enough! Maria and her team did an INCREDIBLE job deep cleaning my apartment. I had been living in my place for about a year and a half and it was in need of some TLC. I’m so happy with the results, my place has never been cleaner or more organized. I highly recommend them and will be using them again in the future!

Paid $250–300Great priceInterior & exterior window cleaningGlass & mirror cleaningDeep clean
mike13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This apartment looks amazing. I can't thank you guys enough. Timely manner and without a doubt reasonable pricing. I'm definitely keeping this service for the next one. A++++

Paid $300–350Great priceInterior & exterior window cleaningGlass & mirror cleaningMoving-related cleaning
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The ladies were polite and went right to work. They did a great job.

Paid $200–250Not sureInterior & exterior window cleaningGeneral housekeeping
Edgar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Onix Cleaning did a great job. Four girls came in and got everything done quick and clean. Super happy with how everything turned out. Definitely recommend! 🧼✨

Paid $300–350Great priceInterior & exterior window cleaningGlass & mirror cleaning
Dai5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

So amazing. I love the ladies

Paid $400–450Great priceInterior & exterior window cleaning
Louise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ladies did a awesome job i own a condo had bathroom renovation dust everywhere those girls really did a great job thank you Onix cleaners⭐️

Paid $450–500Reasonable priceDrapes & curtain cleaningInterior & exterior window cleaningGlass & mirror cleaning
Sandy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had an excellent experience with this cleaning service from start to finish. Booking was easy and hassle-free, and they were very accommodating with my schedule. The ladies who came to clean were extremely professional, friendly, and respectful of my space. I especially appreciated how attentive they were—when…

Paid $250–300Great priceInterior & exterior window cleaningGlass & mirror cleaningGeneral housekeeping
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Maria and team showed up exactly on time, worked quick, and left my apartment spotless!!

Paid $300–350Reasonable priceDrapes & curtain cleaningInterior & exterior window cleaning
Saumya8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $250–300Reasonable priceInterior & exterior window cleaningGlass & mirror cleaningMoving-related cleaning
Kurt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $300–350Reasonable priceInterior & exterior window cleaning

Price

$290+15% vs typical window cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 56%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean77$221–$327
Standard cleaning41$139–$214
General housekeeping28$158–$254
Move-out cleaning25—
Glass & mirror cleaning23—
Moving-related cleaning20$259–$342
Interior & exterior window cleaning12$176–$421
Window washing4—

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