Experts Reviews · Company report
Onix Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Onix Cleaning Services

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 127 window cleaning services · 4.9★ from 452 Google reviews

Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Onix Cleaning Services is better than 94% of window cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Onix Cleaning Services is better than 94% of window cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Onix Cleaning Services is better than —% of window cleaning services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Onix Cleaning Services is better than 98% of window cleaning services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Onix Cleaning Services is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Onix Cleaning Services is better than 100% of window cleaning services.A
100

Reviews for your job

Customers hired Onix Cleaning Services for 8 kinds of job.

Onix Cleaning Services for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$259–$342
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Moving-related cleaning”

Crista4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing attention to detail - friendly team, extremely efficient, and very reasonably priced. Your professionalism and care for our home was amazing! Thank you!

Paid $250–300Great priceMoving-related cleaning
PauletteLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent communication and quality of work!

Moving-related cleaning
Sofia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a move in cleaning appointment and it was great. Great communication and punctual.

Paid $250–300Moving-related cleaning
Mariah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have gotten deep cleanings and monthly maintenance cleanings with this company for almost a year now and I love it! They really go above and beyond every time and the pricing is great. They work much quicker than other cleaners my friends have used. Absolutely recommend!

Paid $200–250Great priceStandard cleaningMoving-related cleaningMove-out cleaning
Sam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Arthur and Ladies did an amazing job cleaning our move out in the North End! Attention to detail was on point and ready for new tenants!! I would definitely recommend these services in the future and work with this team again

Paid $300–350Great priceMoving-related cleaningMove-out cleaning
Samantha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Arthur and Ladies did an amazing job!! Apartment is clean and looks brand new, well done and great attention to detail.

Paid $300–350Reasonable priceMoving-related cleaningMove-out cleaning
Kevin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Engaged Onix to do a deep clean of a rented apartment that was just taken over from the landlord. Onix sent Darlene, Deborah and Vera. They were very punctual and came with all the cleaning equipment including a vacuum cleaner. They were diligent and very conscientious in their cleaning and most importantly they…

Reasonable priceMoving-related cleaning
Doug4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My former tenants were gross. The apartment was disgusting. 3 professionally dressed workers from Onix Cleaning arrived on time, and spent a lot of time and care getting the place spotless. I, as well as my new tenants, are grateful for a job well done!

Paid $500+Great priceMoving-related cleaningMove-out cleaningDeep clean
MargaritaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★

I’m revising my review of this company.. I will post shortly once I know they will fix the issue. Thank you

Standard cleaningMoving-related cleaningMove-out cleaning
Emma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a great experience with the Move In Deluxe clean - the team was very thorough. Looks like I have a brand new oven!

Paid $250–300Great priceMoving-related cleaning
mike13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This apartment looks amazing. I can't thank you guys enough. Timely manner and without a doubt reasonable pricing. I'm definitely keeping this service for the next one. A++++

Paid $300–350Great priceInterior & exterior window cleaningGlass & mirror cleaningMoving-related cleaning
DEBRALocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They came in and did the job

Paid $250–300Reasonable priceMoving-related cleaningWindow washing
SuzanneLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

After a blizzard, Christmas tree finally put away, looking for signs of spring and found it when I arrived home! The house is spotless, everything is organized and everything is so fresh and clean.

Paid $250–300Great priceGlass & mirror cleaningStandard cleaningMoving-related cleaning
Rylie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Did a great job! But forgot to do one of my bathrooms :(. Otherwise no complaints!

Moving-related cleaning
miriam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Amazing!!!! Is all i can say. Thank you for making my moving day shiny.

Moving-related cleaning
JoseLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Im completely satisfied with their service! Thank you

Reasonable priceGlass & mirror cleaningStandard cleaningMoving-related cleaning
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Moving-related cleaning
Saumya8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $250–300Reasonable priceInterior & exterior window cleaningGlass & mirror cleaningMoving-related cleaning
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $300–350Great priceMoving-related cleaning
Igora year ago★★★★★

Rating only, no written review.

Paid $250–300Reasonable priceMoving-related cleaning

Price

$290+15% vs typical window cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 56%Overpriced 3%Not sure 2%

Jobs customers hired them for

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