Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Onix Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Onix Cleaning Services

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 127 window cleaning services · 4.9★ from 452 Google reviews

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Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Onix Cleaning Services is better than 94% of window cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Onix Cleaning Services is better than 94% of window cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Onix Cleaning Services is better than —% of window cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Onix Cleaning Services is better than 98% of window cleaning services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Onix Cleaning Services is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Onix Cleaning Services is better than 100% of window cleaning services.A
100

Reviews for your job

Customers hired Onix Cleaning Services for 8 kinds of job.

Onix Cleaning Services for window washing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–450
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Window washing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#60 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Window washing”

Jamie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

From my first phone call, to the wonderful cleaning crew, this company was a pleasure! Their prices seemed fair, they were flexible with scheduling, and the cleaning job was top notch.

Paid $500+Reasonable priceGlass & mirror cleaningArea rug cleaningWindow washing
DEBRALocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They came in and did the job

Paid $250–300Reasonable priceMoving-related cleaningWindow washing
Louise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ladies did a awesome job i own a condo had bathroom renovation dust everywhere those girls really did a great job thank you Onix cleaners⭐️

Paid $450–500Reasonable priceDrapes & curtain cleaningInterior & exterior window cleaningGlass & mirror cleaning
Chandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

We are in the process of moving, and we own a two family home. Both of our kitchens and bathrooms desperately needed cleaning and Maria and her team came in and did an amazing deep clean on all four rooms. Everything was left immaculate and we are so happy and pleased with their service. I would highly recommend them to anyone.

Paid $400–450Reasonable priceGlass & mirror cleaningMove-out cleaningMulti-tenant cleaning

Price

$290+15% vs typical window cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 56%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean77$221–$327
Standard cleaning41$139–$214
General housekeeping28$158–$254
Move-out cleaning25—
Glass & mirror cleaning23—
Moving-related cleaning20$259–$342
Interior & exterior window cleaning12$176–$421
Window washing4—

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