Fence contractor · Salem, OR · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty90−1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 43 gate installationiPosition by Experts Score among all companies we track in this category. · better than 31%
4.8★★★★★410 Google reviews · 24 photos
93%five-star reviews
4.81★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise OnPoint Fencing and Decking for professional crews, clear communication, and durable fence installations that handle local weather conditions well. Reviewers often highlight the team's punctuality, friendly demeanor, and willingness to accommodate specific design requests or difficult terrain. However, several lower-rated reviews cite significant scheduling delays, missed appointments, and poor responsiveness from the office as recurring issues that negatively impacted the overall experience.
Google rating: 4.8 out of 5 from 410 reviews (93% five-star).
Reviews on this page: 410 Google reviews (371 with written comments, 57 with photos).
Owner responses: the business replied to 54% of reviews.
Most recent review: November 3, 2026.
Service: Gate Installation Service serving Salem, Oregon.
Data from Google, last updated November 13, 2026.
Score profile vs other gate installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
OnPoint Fencing and DeckingGate Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.OnPoint Fencing and Decking: 82/100 on this factor. Category median: 90.A
82
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.OnPoint Fencing and Decking: 78/100 on this factor. Category median: 87.B
78
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.OnPoint Fencing and Decking: 90/100 on this factor. Category median: 97.A
90
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.OnPoint Fencing and Decking: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.OnPoint Fencing and Decking: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.OnPoint Fencing and Decking: 84/100 on this factor. Category median: 75.A
84
Bar = this company · dark tick = category median.
Star ratings
410 Google reviews we collected
4.8of 5
5 stars38293%
4 stars133%
3 stars41%
2 stars00%
1 star113%
Praise vs complaints
Phrases our text analysis found in 371 written reviews
97%praise
Praise80097%
Complaints233%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price1720%
Reasonable6777%
Overpriced11%
Not sure22%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude17922%
Quality & results17822%
Would recommend13016%
Speed & response12816%
Communication9712%
Price & value8110%
Honesty & trust304%
What customers talk about
We read 371 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were super friendly and worked hard even as the rain started.”
“They are very unprofessional!”
“If you’re looking for a dependable fencing contractor that delivers quality work, definitely give OnPoint Fencing a call.”
“No show on day 1, terrible communication between sales, office and project crew.”
“We recommend them without question for your fence and decking projects!”
“Would not recommend.”
“They installed our fence quickly and made the whole process easy.”
“On the actual day of the appointment the crew showed up late, didn’t finish, and then came back two days later to finish a job that only took a couple hours.”
“They were professional, reliable, and easy to work with from start to finish.”
“We’re over the moon and honestly feel like we didn’t pay ENOUGH for this fence it was so reasonable.”
“Multiple calls and have yet to receive my quote they visited about”
“We got 5 quotes from different companies and we really appreciated Judd and his information and honesty.”
People customers mention
Adrian20 reviews
Raul16 reviews
Eddie14 reviews
George11 reviews
Gabriel11 reviews
Connor11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired OnPoint Fencing and Decking for 8 kinds of job. Pick one to see what they paid and said.
Melody3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Got a corner section of my fence repaired and retaining wall added since backyard is sloped. Connor and Kaylib worked hard to get it done in one day! They were super friendly and worked hard even as the rain started. They let me verify the vision before they put the boards up to make sure it was exactly what I…
Reasonable priceFence buildingFence design
SupremeLocal Guide · 92 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Amazing! We were super impressed with OnPoint Fencing and Decking. Boom right off the bat, their office team was extra friendly and easy to deal with (non car dealership pushy). The crew worked fast, diligently and just pros. The quality of the build is built PNW-tough to handle our crazy weather. Even if you’re…
Great priceCustom fabrication
DanLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Highly recommend OnPoint Fencing! They were professional, reliable, and easy to work with from start to finish. Communication was excellent, they showed up when they said they would, and the quality of the workmanship really stood out.
The fence turned out great—clean, solid, and professionally finished. It’s…
Great priceDeck installationCustom fabrication
Andy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Very pleased! They completely demolished our old wood fence and installed our new prefab fence in one day. Great group of guys (Morgan, Sean, George, and Steve); very friendly and hard working. This was an Ironcraft wire fence from Lowe’s. I supplied all the fencing material and they installed it including stepped…
Reasonable priceIron fence installation
F1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Had 170´ of fencing installed by OnPoint. Throughout the entire process they maintained excellent communication, updates on costs, and potential savings, and did all of this with a good attitude. Everyone I dealt with within the business was awesome! Props to George, Freddy, and Seth who did the heavy lifting and…
Reasonable priceFence building
Carol1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Our back fence was crushed by a fallen tree, so after the tree was cleared, we hired OnPoint Fencing to replace it with a new cedar fence. The fence was awkward to do because there is a slope and brush that had to be maneuvered around. Morgan and Sean worked a very long day and finished the entire job! It looks…
Got a corner section of my fence repaired and retaining wall added since backyard is sloped. Connor and Kaylib worked hard to get it done in one day! They were super friendly and worked hard even as the rain started. They let me verify the vision before they put the boards up to make sure it was exactly what I wanted and even had someone run out different materials to the job site since the plan changed once the project started. Super happy with their work, highly recommend! Thanks guys!
Price assessment: Reasonable price
Services: Fence building, Fence design
Fence type: Wood fence
Supreme ShibLocal Guide · 92 reviewsiTotal number of Google reviews Supreme has written across all businesses on Google Maps, not just this one.
Amazing! We were super impressed with OnPoint Fencing and Decking. Boom right off the bat, their office team was extra friendly and easy to deal with (non car dealership pushy). The crew worked fast, diligently and just pros. The quality of the build is built PNW-tough to handle our crazy weather. Even if you’re still getting quotes from other local spots, definitely get a bid from these guys regardless, you’ll be impressed. We’re for sure calling them up for any future fence jobs or backyard projects, and I'll be referring them to all my family and friends!
Price assessment: Great price
Services: Custom fabrication
Fence type: Wood fence
Dan StatsenkoLocal Guide · 17 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Highly recommend OnPoint Fencing! They were professional, reliable, and easy to work with from start to finish. Communication was excellent, they showed up when they said they would, and the quality of the workmanship really stood out.
The fence turned out great—clean, solid, and professionally finished. It’s always refreshing to work with a company that takes pride in their work and follows through on what they promise.
If you’re looking for a dependable fencing contractor that delivers quality work, definitely give OnPoint Fencing a call. Great experience all around!
Price assessment: Great price
Services: Deck installation, Custom fabrication
Fence type: Other
Andy Lesko2 reviewsiTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Very pleased! They completely demolished our old wood fence and installed our new prefab fence in one day. Great group of guys (Morgan, Sean, George, and Steve); very friendly and hard working. This was an Ironcraft wire fence from Lowe’s. I supplied all the fencing material and they installed it including stepped sections and a gate. They completely cleaned up the work site and left us with a beautiful new fence.
Price assessment: Reasonable price
Services: Iron fence installation
F Phifer1 reviewiTotal number of Google reviews F has written across all businesses on Google Maps, not just this one.
Had 170´ of fencing installed by OnPoint. Throughout the entire process they maintained excellent communication, updates on costs, and potential savings, and did all of this with a good attitude. Everyone I dealt with within the business was awesome! Props to George, Freddy, and Seth who did the heavy lifting and installation. They deserve most of the credit for creating a beautiful looking fence. 100% would recommend this company.
Price assessment: Reasonable price
Services: Fence building
Jessica Weichert6 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
OnPoint had previously replaced a section of fence for us and did a great job. We went right to them when it was time to replace our wood decking with something more durable and to install more fencing along our property line.
Morgan and Sean did an excellent job on our projects. They communicated well, saw our vision for the projects, and customized our builds to hit every important feature we wanted. They worked efficiently and with great care. They were so kind to me and my son as we asked various questions about the projects (and explained all the cool tools to him!) :)
They remained flexible and optimistic when encountering unexpected obstacles, such as pausing while siding unexpectedly has to be replaced and reconfiguring a part of the back deck that was ended up not looking like we wanted.
Our new fence is strong, durable, and attractive. I’m so impressed by the decking as well. Morgan worked to find a color we loved and it really looks beautiful with our house. Fantastic work and they left the site clean upon completion.
We were grateful that OnPoint’s network also helped us to immediately start siding repair rather than having to outsource the project to another company and delay the project further. Serge was reassuring and very knowledgeable as he assisted with the additional complications.
We are thrilled from first quote through beautiful final results with OnPoint. They do great quality work and are a real asset to our community (also contributing to charitable causes, such as Church in the Park’s new micro shelter site). What a great company serving our community. We recommend them without question for your fence and decking projects!
Thank you, OnPoint, for adding incredible value, beauty, and security to our home.
Our back fence was crushed by a fallen tree, so after the tree was cleared, we hired OnPoint Fencing to replace it with a new cedar fence. The fence was awkward to do because there is a slope and brush that had to be maneuvered around. Morgan and Sean worked a very long day and finished the entire job! It looks great, very nicely finished. We definitely recommend the professional performance of these men and OnPoint Fencing!
Price assessment: Great price
Services: Fence building, Wood fence installation
Jean Scrivner9 reviewsiTotal number of Google reviews Jean has written across all businesses on Google Maps, not just this one.
The crew was professional, hard working and left our yard spotless. They installed our fence quickly and made the whole process easy. Shoutout to Steven, the foreman, who was fantastic to work with as well as Aiden and Judd. 2nd time using. Highly recommend.
Kara Culpovich3 reviewsiTotal number of Google reviews Kara has written across all businesses on Google Maps, not just this one.
Our experience with OnPoint was wonderful. We got 5 quotes from different companies and we really appreciated Judd and his information and honesty. He wasn’t pushy like several of the other salesmans. Although we got several quotes lower than OnPoint, we went with them. They negotiated to match one of the lower ones but we felt like we’d be happier with OnPoint and their values and quality of work.
When the actual installers came, they did a wonderful and thorough job. Jorge and Fred got the job done in 4 days. They were patient with explaining the job and some problems with the old fence and issues it presented. They worked hard on some really hot days and did a beautiful job on the fence. If we have any issues with our deck or need services this company offers we will for sure use them again. Thank you Jorge and Fred.
Price assessment: Reasonable price
Services: Fence building, Wood fence installation
Response from the owner · 4 months ago
Thank you, Kara, for the wonderful review and for choosing OnPoint. We’re glad Judd’s honesty and information made a difference and that Jorge and Fred did a thorough job despite the heat. We appreciate you trusting our values and quality, and we’re here for any future deck or fence needs. Please reach out anytime if we can help.
Ashlee Foster8 reviewsiTotal number of Google reviews Ashlee has written across all businesses on Google Maps, not just this one.
George and Freddie, Thank you for doing such an excellent job on our fence! You did such a great job problem solving the uneven landscape while maintaining the integrity of the product. Also, I appreciated you keeping us updated and asking my prefrences throughout. Thank you! This was truly one of the quickest and easiest contractor processes I have gone through. From the quote/financing to getting on the schedule was 1 week. Wait time was 2-3 weeks. Completion of the project took 3 days. I would most certainly recommend this contractor for fencing services. I will also be using them again for phase 2 of my fencing project.
Price assessment: Reasonable price
Services: Fence building
Response from the owner · 4 months ago
Thank you so much, Ashlee, for the wonderful review and for recognizing George and Freddie’s work. We’re glad we could problem-solve the uneven landscape while keeping you updated and honoring your preferences. It’s great to hear the quick quote/financing, scheduling, and three-day completion made the process easy, and we appreciate your recommendation. We look forward to working on phase 2 of your fencing project.
