How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%98+13.9Replies to reviews 7%86+6.1Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREOntrack Moving
Palo Alto, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #184Position by Experts Score among all companies we track in this category. of 391 movers · 4.9★ from 654 Google reviews
Report card
Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Ontrack Moving for 8 kinds of job.
Ontrack Moving for in-state moving
Clear ✕All 16 Google reviews tagged “In-state moving”
Third time using Ontrack and they were terrific as always. Eduardo and his crew moved everything in my 4 bedroom house from Orinda and Vallejo in less than 4 hours. Super friendly and professional crew and they took care of wrapping up all my fragile items. Will absolutely keep using Ontrack in the future and recommend them to everyone.
Worked with Jordan and Geo along with ontrack team. Very easy process and moving was even easier. The team is very professional and took very good care of my furniture.
Moved from Menlo Park to Redwood City. Super efficient and did a great job unloading.
Johnathan and David were fantastic! Very satisfied with the service both moving and junk removal.
First of all, we moved from the bay area to a house 3 hours north. I asked Chat GPT to help me find some moving companies to get estimates from. One of them was Ontrac moving. Most of our furniture is only 2-3 years old and we were worrried that it would be damaged in the move. We chose Ontrac and we are so happy…
Mauricio was the head of a great crew who moved our furniture with care and efficiency. They were very clean and polite and they took good care of our belongings! He was a joy to work with! We have moved a few times in the past several years and this is by far the best company we have used. I would highly recommend them!
Ontrack did a great job with our move out of our condo with lots of stairs! Antonio, Cesar, and Jonathan were great and very conscientious of all our furniture and walls.
Alejandro and Victor were amazing. Professional and fast. I highly recommend them!
Alejandro and Mauricio were SUOER helpful! They did a wonderful job and were quick and careful with all my things. Would recommend this service to anyone!
Eduardo and team was great.
Eduardo, Domingo and the entire crew were all amazing from the before they arrived with text message arrival times to the time they completed our two day move. They made the process very easy, reduced our stress and did everything and anything we asked!
Muy bueno Cesar y Carlos
Couldn't be happier with this moving company. They showed up on time as scheduled, worked fast and efficient, were able to load my special-shaped weird furniture and huge BBQ and moved my entire family's house, a 3 bed/2ba and packed garage in under 7 hours. They even removed my two wall mounted TV's and packaged…
Just used ontrack moving company. I got coded 4 man and a truck... minimum of 4 hours. $275 per hour ... $1100 got coded BUT there was a hidden catch. They charged an extra $1000 for material. Be careful not to fell in the trap. They make their money off shrink wraps( they charge a lot for that ... watch out)…
We were moving from one town to another about half an hour away. The movers showed up, got everything in, and even took some stuff we though wasn't ready to go yet. They shrink-wrapped the loose stuff, and got everything down a set of stairs quickly and efficiently. It was super hot and they hardly ever stopped.…
We moved from a 2 bedroom to a 1 bedroom about 50 miles away. We received a quote from Luke and it was by far the most realistic quote we received from any moving company - he was very clear about costs and realistic expectations. We had about 10 large items we couldn’t lift ( entertainment center etc ) . The movers…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Moving-related packing | 41 | $478–$1.5k |
| Local moving | 39 | $569–$1.5k |
| Furniture disassembly | 34 | $556–$1.2k |
| Furniture assembly | 32 | $271–$1.1k |
| Oversized-item moving | 28 | $228–$680 |
| Long-distance moving | 19 | $1.6k–$4.9k |
| In-state moving | 16 | $805–$2.1k |
| Interstate moving | 15 | $1.6k–$4.8k |
