How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%98+13.9Replies to reviews 7%86+6.1Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREOntrack Moving
Palo Alto, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #184Position by Experts Score among all companies we track in this category. of 391 movers · 4.9★ from 654 Google reviews
Report card
Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Ontrack Moving for 8 kinds of job.
Ontrack Moving for local moving
Clear ✕All 39 Google reviews tagged “Local moving”
Jorge and Herson helped me move from Castro Valley to Hayward with no issues at all, very smooth process from start to finish!
Temo and Guillermo were very quick to load up our boxes and played a great game of Tetris in my storage unit! Very efficient movers, would hire again :)
Highly efficient, arrived exactly on time and took exactly the amount of time that they predicted. They helped me move a two washers and dryers from two separate locations. Highly recommend Ontrack!
The team did a great job moving us from San Jose to Sunnyvale. Workers were very polite and very fast.
We had a wonderful experience with the team (Leo, Carlos, Jose, and Jonny) from Ontrack moving for our recent move in Cupertino. Moving is inevitably stressful, but they made the process as smooth as possible. We were able to set up an onsite visit in advance so they could provide an accurate quote and advice on how…
Temo, Luis and Carlos helped us move locally in Livermore. We moved from a three story townhouse to a one story, and they handled three stories of furniture super quickly! They packed everything carefully, disassembled and assembled our furniture and even helped move donation items for us. Amazing, 10/10 would use…
Eduardo and andres. Best best best movers. Super efficient, fast, fair, hardworking 100% reccomend!
Mauriceo and Diego were fantastic. Very respectful and cautious with our belongings. Moved all of our things including very large furniture into a second level apartment with ease!
Had a great experience. Both the Eduardos and Jose were very quick, knowledgeable and calmly did the entire move in a few hours.
Mauricio & Jaime were extremely professional. They were very detailed and very careful with our furniture.
Great service, movers arrived on time and were total pros.
Mauricio, Richard, and Carlos were AMAZING extremely professional and thorough. Took care of all my items and ensured everything was secure and covered correctly. They went the extra mile and I'll definitely be using these services again if I ever need to move.
Mauricio and Carlitos were amazing. Would definitely recommend on track moving and both of them.
Johnathan and Antonio were amazing.
Eduardo’s team did amazing! Seriously wonderful job.
Mauricio and his team did a great job!
Update: still thank full for the guys, but I just found out my expensive work desk got damaged. Mauricio and Victor were amazing. Positive attitude, efficient, and organized. Thank you!
We had Alejandro, Edgar and Angel for our move. They were very efficient with the job. They were able to finish everything from start to finish in 5 hours. They packed everything with blankets to ensure there were no damages. This is our 2nd time using Ontrack Movers and would highly recommend!
Edwin & Alejandro were able absolutely wonderful and very professional!!!
Alejandro, victor, y martin 😀😀😀
Having all of our furniture taken away, stored, and brought back after a remodel made an otherwise stressful project so much easier - they took care of everything, including moving everything else back in after the project was complete. Alejandro and Victor moved heavy furniture up our new (narrow) stairs without…
Had a great local move experience with Alejandro and G! They took a lot of care with my furniture and were able to assist with disassembly and reassembly. Thanks!
Mauricio, Tony and Gerson were awesome! Showed up early and worked tirelessly. And were careful with all my belongings. Would totally hire them again.
Alejandro and Victor did a great job moving all my heavy crap! They carried everything down TWO flights of stairs because my building had no elevator! Thanks so much for the professional job and attention to detail. 🙏
Mauricio & Rudolfo did an excellent job, great communication, friendly and kind service. We would be happy to hire them again.
Mauricio and his team were very efficient, thorough and professional. Would highly recommend!
Muy bueno Cesar y Carlos
Amazing experience with Alejandro, Jose and Carlos. Highly recommend. The service was awesome, on time and couldnt be better UPDATE: I would however leave some feedback in retrospective. When booking the movers, we clearly mentioned there would only be street parking since it was SF we were moving out from and my…
I recently used this company for a short distance move from a two bedroom apartment to a two bedroom apartment.They exceeded all expectations! I highly recommend using this company and ask to speak with Luke!
Great experience, I would definitely use this company again. The team arrived at the very beginning of the scheduled arrival time (8am) and only took 4 hours to move a three bedroom, one garage house. I highly recommend Ivan, Domingo (who was literally running around moving items), Santos, and Ernesto. They made…
Nelson and his team arrived promptly and worked very efficiently to move me out of a third floor apartment into a larger complex. I appreciated the time and care they took with my items and the thoroughness in checking that they'd successfully delivered everything afterwards. It was a long move due to all the…
Just used ontrack moving company. I got coded 4 man and a truck... minimum of 4 hours. $275 per hour ... $1100 got coded BUT there was a hidden catch. They charged an extra $1000 for material. Be careful not to fell in the trap. They make their money off shrink wraps( they charge a lot for that ... watch out)…
The team was amazing. On the front end they were super responsive and helpful in answering all of my questions. When move came day the movers were very fast, but more importantly very careful with all of my stuff! Ontrack made a super stressful day as easy as it could have been. I'll definitely use Ontrack in the future!
We were moving from one town to another about half an hour away. The movers showed up, got everything in, and even took some stuff we though wasn't ready to go yet. They shrink-wrapped the loose stuff, and got everything down a set of stairs quickly and efficiently. It was super hot and they hardly ever stopped.…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Moving-related packing | 41 | $478–$1.5k |
| Local moving | 39 | $569–$1.5k |
| Furniture disassembly | 34 | $556–$1.2k |
| Furniture assembly | 32 | $271–$1.1k |
| Oversized-item moving | 28 | $228–$680 |
| Long-distance moving | 19 | $1.6k–$4.9k |
| In-state moving | 16 | $805–$2.1k |
| Interstate moving | 15 | $1.6k–$4.8k |
