How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%98+13.9Replies to reviews 7%86+6.1Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREOntrack Moving
Palo Alto, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #184Position by Experts Score among all companies we track in this category. of 391 movers · 4.9★ from 654 Google reviews
Report card
Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Ontrack Moving for 8 kinds of job.
Ontrack Moving for moving-related packing
Clear ✕All 41 Google reviews tagged “Moving-related packing” · showing 40
Moved from Hayward to Oakley. Excellent job!!! Would highly recommend!!!
I used Ontrack Moving for a move from California to Oregon. On both the pack up and unpacking, the teams were friendly, polite, and super fast. I was very pleased with the service I received from start to finish and highly recommend Ontrack Moving. Their pricing was competitive and their ability to pack up and…
Tony and his team did a great job! They moved our stuff from a storage unit to our new home and also unpacked our POD in record time without breaking anything. They were efficient, kind, and thoughtful! Great job, and thank you!
We’ve used Ontrack moving twice now and both times I got Temo and his team. They are professional and fast and Temo’s team handled our furniture with care. I hope to get them again for my next move. I made arrangements with Michael and communication was clear and my emails were responded to in a timely manner. I…
Jorge and team were fast, professorial and amazing to work with. Highly recommend!
Tony and his team were great. Very professional, very efficient. They were willing to go above and beyond, paying attention to details of the move and ensuring nothing was damaged, everything put back together how it was before the move. Highly recommend OnTrack moving to anyone looking for a seamless move.
James and his crew were amazing! Paid attention to every detail! For moving it was a great experience!:)
All the workers were friendly and helpful. They made sure I was happy with where all the furniture were.
a literal red carpet experience. highly professional from start to finish. this was our first time using a moving service so we didn't know what to expect, but it surpassed anything we could have imagined. we just finished unpacking & everything was packed with care & accounted for, even some cash & valuables that i…
Leo’s team helped us move homes in Los Altos - highly recommended and great service.
Ontrack moving is the best moving company you could ever use. I never leave reviews, but the service was too good not to. They showed up right on time and completed the move in less than half the time than I would have imagined it taking. They were very kind and courteous. Amazing company at with amazing employees…
Jackson and Domingo were incredible. They were prompt, courteous and STRONG! I couldn't believe how quickly they were able to wrap up my furniture (including a glass curio and solid marble table) and securely transport it. Prior to the move date, I spoke to Carmina at their office who was great. She answered my…
OnTrack Moving helped me move from Oakland to Stockton. They made the process extremely easy to schedule and make changes to the move as needed. They were very efficient at moving my furniture, including some extremely heavy items up and down stairs. This was my third time using them to move, can’t recommend them enough!
Jonathan and his crew did a fantastic job for me today! I wasn’t completely packed up as I had planned, and they quickly jumped into action and helped me finish up the rest of the packing. The entire team worked hard, both moving quickly but also taking the time to package things carefully. The material costs were…
Jorge, Edwin, Thomas, Victor, and Carlos were amazing for our move from SF to Oakland. I highly recommend them for any future move.
We had a very good moving experience with Leo and his crew. They were very friendly, professional, hard working, and very careful with our belongings. I would strongly recommend them to anyone!
The team moved us from San Jose to San Diego area and did a fantastic job. They put in that extra mile to make sure our things were safe, and that everything was moved in exactly where it needed to be.
Scheduling over the phone was quite smooth and the team was quite flexible and easy to work and communicate with for the walkthrough and adjusting the prepacking to a one day move. Day of team was prompt and efficient. Took good care of my belongings and finished faster than anticipated.
Worth every penny. Team was punctual, professional, and ruthlessly efficient, helping us pack up and remove a decades worth of detritus from our house for our move. I hate to admit my initial estimate of how much work we needed was completely wrong, and I was mortified to show the movers how much stuff we had…
Luis and his partner were exceptional. Extremely efficient and professional move from SF to Alameda. Clearly very experienced, disassembled and reassembled furniture like they’ve done it a thousand times. Will definitely use them again.
We just had a great move with OnTrack! They were incredible punctual, helpful and thorough. Thank you!
Mauricio, Alfonso, and Rogelio were so wonderful! They helped me pack and move out of my apartment and into a townhouse in Willow Glen. They were very friendly, thorough and efficient. Pricing is reasonable, note you will be charged separately for any packing materials you use (but you can provide your own and save…
I had a 4 man team for a minimum of 4 hours, and they worked a full day plus overtime! I seriously underestimated the amount of work to be done, but Eduardo and his team were stars! Polite, friendly, non-stop workers...I couldn't have designed a better team!
Amazing job with our move within town. Fast, professional, kind. Would absolutely use them again
Luis S and Fabricio were quick, professional and friendly
I used both the packing and moving service from Fremont to San Carlos. The whole process from setting up the appointment was extremely easy and the price was fair considering the new location was upstairs and down a narrow driveway. The movers Johnathan and Andres were extremely efficient, helpful, and above all polite, courteous, and understanding.
Mauricio, Victor and Ruby were SUCH great help getting me moved. They work FAST, but also take great care. Thanks so much!
Move from Peninsula to San Francisco was so easy and so professionally done by Temo and Jorge. This guys are amazing, from start to finish they did amazing job. Very smart and resourceful people. I am so happy they were there for me today. I can’t wait to use them again!!! Thank you so much!
First of all, we moved from the bay area to a house 3 hours north. I asked Chat GPT to help me find some moving companies to get estimates from. One of them was Ontrac moving. Most of our furniture is only 2-3 years old and we were worrried that it would be damaged in the move. We chose Ontrac and we are so happy…
Johnathan and Antonio were amazing.
We had Alejandro, Edgar and Angel for our move. They were very efficient with the job. They were able to finish everything from start to finish in 5 hours. They packed everything with blankets to ensure there were no damages. This is our 2nd time using Ontrack Movers and would highly recommend!
Alejandro and Victor were amazing. Professional and fast. I highly recommend them!
Had a great local move experience with Alejandro and G! They took a lot of care with my furniture and were able to assist with disassembly and reassembly. Thanks!
Muy bueno Cesar y Carlos
I recently used this company for a short distance move from a two bedroom apartment to a two bedroom apartment.They exceeded all expectations! I highly recommend using this company and ask to speak with Luke!
Great experience, I would definitely use this company again. The team arrived at the very beginning of the scheduled arrival time (8am) and only took 4 hours to move a three bedroom, one garage house. I highly recommend Ivan, Domingo (who was literally running around moving items), Santos, and Ernesto. They made…
Nelson and his team arrived promptly and worked very efficiently to move me out of a third floor apartment into a larger complex. I appreciated the time and care they took with my items and the thoroughness in checking that they'd successfully delivered everything afterwards. It was a long move due to all the…
Just used ontrack moving company. I got coded 4 man and a truck... minimum of 4 hours. $275 per hour ... $1100 got coded BUT there was a hidden catch. They charged an extra $1000 for material. Be careful not to fell in the trap. They make their money off shrink wraps( they charge a lot for that ... watch out)…
We were moving from one town to another about half an hour away. The movers showed up, got everything in, and even took some stuff we though wasn't ready to go yet. They shrink-wrapped the loose stuff, and got everything down a set of stairs quickly and efficiently. It was super hot and they hardly ever stopped.…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Moving-related packing | 41 | $478–$1.5k |
| Local moving | 39 | $569–$1.5k |
| Furniture disassembly | 34 | $556–$1.2k |
| Furniture assembly | 32 | $271–$1.1k |
| Oversized-item moving | 28 | $228–$680 |
| Long-distance moving | 19 | $1.6k–$4.9k |
| In-state moving | 16 | $805–$2.1k |
| Interstate moving | 15 | $1.6k–$4.8k |