How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%98+13.9Replies to reviews 7%86+6.1Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREOntrack Moving
Palo Alto, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #184Position by Experts Score among all companies we track in this category. of 391 movers · 4.9★ from 654 Google reviews
Report card
Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Ontrack Moving for 8 kinds of job.
Ontrack Moving for oversized-item moving
Clear ✕All 28 Google reviews tagged “Oversized-item moving”
The movers arrived within the time frame that they said they would. They had the best price I could find per hour. I appreciated that when I told them my original moving date, they asked if I had any flexibility in order to lock in a cheaper rate. Eduardo and Nelson were my movers and they were very friendly,…
Moved from Hayward to Oakley. Excellent job!!! Would highly recommend!!!
Tony and his team did a great job! They moved our stuff from a storage unit to our new home and also unpacked our POD in record time without breaking anything. They were efficient, kind, and thoughtful! Great job, and thank you!
All the workers were friendly and helpful. They made sure I was happy with where all the furniture were.
It took five people five hours to move all of my things into the storage unit, and I was proud of us for being fast, young, jacked, and efficient. Carlos and Tony from OnTrack moved it all into my new place in an hour and a half. I had heavy antique furniture, delicate kitchenware, stairs, and a narrow front door entrance. Five stars.
a literal red carpet experience. highly professional from start to finish. this was our first time using a moving service so we didn't know what to expect, but it surpassed anything we could have imagined. we just finished unpacking & everything was packed with care & accounted for, even some cash & valuables that i…
Very good at protecting all my items and belongings. Very easy to deal with and very helpful
Moved from the Bay Area to SoCal and company was reasonable priced. Jonathan was great with the move and everything was delivered by the next day. Would highly recommend and would use them again
Ontrack moving is the best moving company you could ever use. I never leave reviews, but the service was too good not to. They showed up right on time and completed the move in less than half the time than I would have imagined it taking. They were very kind and courteous. Amazing company at with amazing employees…
Jackson and Domingo were incredible. They were prompt, courteous and STRONG! I couldn't believe how quickly they were able to wrap up my furniture (including a glass curio and solid marble table) and securely transport it. Prior to the move date, I spoke to Carmina at their office who was great. She answered my…
OnTrack Moving helped me move from Oakland to Stockton. They made the process extremely easy to schedule and make changes to the move as needed. They were very efficient at moving my furniture, including some extremely heavy items up and down stairs. This was my third time using them to move, can’t recommend them enough!
Jonathan and his crew did a fantastic job for me today! I wasn’t completely packed up as I had planned, and they quickly jumped into action and helped me finish up the rest of the packing. The entire team worked hard, both moving quickly but also taking the time to package things carefully. The material costs were…
Jorge, Edwin, Thomas, Victor, and Carlos were amazing for our move from SF to Oakland. I highly recommend them for any future move.
We had a very good moving experience with Leo and his crew. They were very friendly, professional, hard working, and very careful with our belongings. I would strongly recommend them to anyone!
The team moved us from San Jose to San Diego area and did a fantastic job. They put in that extra mile to make sure our things were safe, and that everything was moved in exactly where it needed to be.
Hugo and his team were extremely polite, friendly and helpful. They took good care of all our things and moved really quickly to get everything on the truck and then into our new home as fast as possible. Also looked for any way to help in the new place and to organize boxes. They were just so nice!!
We just had a great move with OnTrack! They were incredible punctual, helpful and thorough. Thank you!
Eduardo’s teams were awesome - They arrived Tuesday morning in San Jose, CA & It’s now Thursday at Noon and we’re all set up in Phoenix, AZ. They took good care of our stuff, helped pack some fragile bulky items and everything made it safe and sound.
Mauricio, Victor and Ruby were SUCH great help getting me moved. They work FAST, but also take great care. Thanks so much!
Highly efficient, arrived exactly on time and took exactly the amount of time that they predicted. They helped me move a two washers and dryers from two separate locations. Highly recommend Ontrack!
Johnathan and David were fantastic! Very satisfied with the service both moving and junk removal.
Mauriceo and Diego were fantastic. Very respectful and cautious with our belongings. Moved all of our things including very large furniture into a second level apartment with ease!
Mauricio was the head of a great crew who moved our furniture with care and efficiency. They were very clean and polite and they took good care of our belongings! He was a joy to work with! We have moved a few times in the past several years and this is by far the best company we have used. I would highly recommend them!
We had Alejandro, Edgar and Angel for our move. They were very efficient with the job. They were able to finish everything from start to finish in 5 hours. They packed everything with blankets to ensure there were no damages. This is our 2nd time using Ontrack Movers and would highly recommend!
Alejandro and Victor were amazing. Professional and fast. I highly recommend them!
Mauricio and his team were very efficient, thorough and professional. Would highly recommend!
Every moment with OnTrack for our CA to AZ move was professional and delightful. - from the in-person estimate, to the communication leading up to the big day, to the professional, kind, and detail-oriented team led by Eduardo. They treated our furniture, art and goods as if it were their own, wrapping everything…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Moving-related packing | 41 | $478–$1.5k |
| Local moving | 39 | $569–$1.5k |
| Furniture disassembly | 34 | $556–$1.2k |
| Furniture assembly | 32 | $271–$1.1k |
| Oversized-item moving | 28 | $228–$680 |
| Long-distance moving | 19 | $1.6k–$4.9k |
| In-state moving | 16 | $805–$2.1k |
| Interstate moving | 15 | $1.6k–$4.8k |
