Analyzing 9,112,7969.1M ReviewsFor 25,80825.8K Experts
Google reviewers rate Onward Physical Therapy five stars based on 214 reviews, noting that the owner responds to all feedback. Patients describe the clinic as clean and organized, with providers offering thorough evaluations, clear communication, and personalized treatment plans for conditions like shoulder injuries, back pain, and plantar fasciitis. Common themes include punctual, one-on-one appointments, effective use of dry needling and exercises, and helpful home care instructions. No recurring criticisms appear in the provided excerpts.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Bar = this company · dark tick = category median.
214 Google reviews we collected
Phrases our text analysis found in 202 written reviews
How often each topic comes up in the written reviews
We read 202 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’ve really enjoyed working with her and would highly recommend her to anyone looking for PT!”
“I can't recommend her Restore and Perform plan enough.”
“Kelsey is professional, friendly and so knowledgeable about the body and movement.”
“I've had a great experience with Kelsey and look forward to my PT sessions.”
“Very knowledgeable which provided extra comfort when I was feeling my worst.”
“Those made a huge difference, and everything was explained in a way that actually made sense.”
“He quickly assessed the issue, helped me understand what was going on, and gave me a clear plan to manage the pain while preparing for race day.”
“She genuinely wants to help you get back to feeling 100% and gives you the tools and confidence to get there safely.”
“Definitely worth the time, very knowledgeable and affordable.”
praise complaint · found by our text analysis, Google review wording unchanged.
I had a wonderful experience. Andrea evaluated and treated my shoulder. She explained my problem. I feel confident knowing how to address my weaknesses. Looking forward to working together, improving my strength and preventing shoulder pain. Jim
I've had a great experience with Kelsey and look forward to my PT sessions. I came to Onward with a Shoulder injury that I had neglected for months that was impacting my ability to do day to day tasks, playing with my kids and swim workouts. Within 3months I was back in the pool and now I'm able to build weights…
Onward's facility is super-clean and organized - very distinctive compared to other PT providers. Dr. Andrea Reed took obvious interest in my personal recovery and fitness goals. I left my initial consultation very motivated to work with Dr. Reed and Onward.
Dr. Andrea is amazing. She’s caring and thoughtful. She restored mobility that I had lost many years ago. I feel like a new person. Highly recommend!!!
I had a great initial evaluation. Very thorough, asking tons of questions and really listening to me. We did a lot, even on the first visit, to make progress. I will definitely be going back
I can’t recommend Dr. Andrea at Onward enough! She has been such an important part of my postpartum recovery and helping me get back to doing the things I love—CrossFit and running. What I appreciate most about Andrea is that she truly listens. She takes the time to understand how you’re feeling, what your goals…
5.0 ★★★★★ 214 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I had a wonderful experience. Andrea evaluated and treated my shoulder. She explained my problem. I feel confident knowing how to address my weaknesses. Looking forward to working together, improving my strength and preventing shoulder pain. Jim
I've had a great experience with Kelsey and look forward to my PT sessions. I came to Onward with a Shoulder injury that I had neglected for months that was impacting my ability to do day to day tasks, playing with my kids and swim workouts. Within 3months I was back in the pool and now I'm able to build weights back into my routine with confidence. Kelsey is professional, friendly and so knowledgeable about the body and movement. Highly recommend.
Thank you, Mridula! We love to hear that you're back to swimming and weight lifting pain free!
Onward's facility is super-clean and organized - very distinctive compared to other PT providers. Dr. Andrea Reed took obvious interest in my personal recovery and fitness goals. I left my initial consultation very motivated to work with Dr. Reed and Onward.
Thanks, Brian! We are excited to work with you!
Dr. Andrea is amazing. She’s caring and thoughtful. She restored mobility that I had lost many years ago. I feel like a new person. Highly recommend!!!
Thanks, Jason! Love that you feel like a whole new person!
I had a great initial evaluation. Very thorough, asking tons of questions and really listening to me. We did a lot, even on the first visit, to make progress. I will definitely be going back
Thanks, Gina! I'm so glad you felt listened to - that's so important to us!
I can’t recommend Dr. Andrea at Onward enough! She has been such an important part of my postpartum recovery and helping me get back to doing the things I love—CrossFit and running. What I appreciate most about Andrea is that she truly listens. She takes the time to understand how you’re feeling, what your goals are, and what your body needs rather than taking a one-size-fits-all approach. She genuinely wants to help you get back to feeling 100% and gives you the tools and confidence to get there safely. Getting back into CrossFit and running postpartum was really important to me, and I’m so grateful to have had Andrea helping me navigate that process! Thanks, Andrea!
Thank you so much, Katelyn! Nothing makes me happier than helping women get back to the things they love in the postpartum phase! And getting to hang with you and your baby is a great perk!
Kelsey has been great to work with! She does an excellent job meeting me where I’m at, really listens to my concerns, and makes sure we come up with a treatment plan that I’m comfortable with. I’ve really enjoyed working with her and would highly recommend her to anyone looking for PT!
Thanks, Tyler! We are big Kelsey fans!
Highly recommend Onward PT. I visited for vertigo and Ryan was able to provide relief through maneuvers and provided at home exercises for continued improvement. Very professional facility, providers and services. Very knowledgeable which provided extra comfort when I was feeling my worst.
Vertigo can be a tricky thing to get managed but glad we were able to find your root causes and knock them out one by one!
Ryan helped my plantar fasciitis a ton. I came to him grimacing in pain from every step and after a few months of dry needling and exercises he taught me I am able to workout, play with my kids, and enjoy walks again! So thankful.
Getting you back to the fun parts of being a mom is always a great motivator. Great work sticking to the plan and getting control of your foot pain! Loved helping get you there!
I had a back injury just a week before a major event that I'd been training for, and Dr. Ryan was fantastic. He quickly assessed the issue, helped me understand what was going on, and gave me a clear plan to manage the pain while preparing for race day. The exercises and guidance he provided made a real difference and gave me the confidence to compete. I really appreciated his practical approach and would highly recommend Dr. Ryan and the team at Onward Physical Therapy.
It was a pleasure getting you back into a good spot to race again and look forward to hearing about future triathlon success stories this fall international season!
Analyzing 9,112,7969.1M ReviewsFor 25,80825.8K Experts
