Experts Reviews · Company report
ONYX Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%83+5.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

ONYX Electric

Tampa, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 935 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ONYX Electric is better than 93% of electricians.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ONYX Electric is better than 90% of electricians.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ONYX Electric is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ONYX Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ONYX Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ONYX Electric is better than 83% of electricians.A
83

Reviews for your job

Customers hired ONYX Electric for 8 kinds of job.

ONYX Electric for electrical power restoration

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Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$109–$529
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical power restoration”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 80
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Electrical power restoration”

Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Skyler was quick to come out and provide a plan and pricing, and Frank was thorough in understanding the plan and executing on the requirements and going the extra step to make my experience a positive one. I’ve been using Onyx since they were a 1 man show to where they are today. Happy to be a part of the journey…

Paid $500–1,000Reasonable priceElectrical parts assemblyElectrical wiring installationInstallation
Tamieka10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Service was very timely and convenient. Matthew was amazing, informative and considerate. If you have any electrical issues, Onyx is the way to go!

Electrical panel repairElectrical outlet & switch repairElectrical power restoration
LAZARO3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Prompt, easy to work with, very thorough. Matthew was courteous and found the problem and fixed it quickly.

Paid $200–400Great priceElectrical power restoration
Kristy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I can’t recommend Daniel at Onyx Electric enough. It’s not always easy to find someone who is both honest and fair, but that’s exactly what I experienced. Daniel took the time to explain what actually needed to be done, didn’t try to upsell anything unnecessary, and made sure I understood my options. I will use Onyx…

Great priceElectrical power restoration
Maryj8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

They were the only electric company that called me back out of four companies I called their service is more than a five star and Matt. The guy that came out was really great social polite and he worked his butt off until 1130 at night. In the end it cost more then I expected but the job they did was great!

Electrical panel replacement or upgradingElectrical power restoration
Ron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

So knowledgeable and know what they are doing. Thanks ONYX team. You ROCK

Paid $200–400Great priceElectrical power restoration
Quennaih4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Timothy from ONYX did an outstanding job updating the wiring to our breaker box. He was punctual, professional, and explained everything clearly before starting the work. The quality of his workmanship was excellent — he made sure everything was safe, tidy, and up to code. I really appreciated how respectful and efficient he was throughout the process.

Paid $1,000–1,200Reasonable priceElectrical wiring installationElectrical power restoration
leonomolosLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I would like to thank Wade from ONYX Electric for all of his help. Very professional and explained everything so I can understand. Thanks Wade.

Paid $1–200Great priceElectrical panel repairElectrical panel replacement or upgradingElectrical outlet & switch repair
Dan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent team, and outstanding customer service. If you want professionals who can get the job done perfectly I’d recommended hiring this company. Hector, Nate, Cesar, and Cody are the best.

RemodelingElectrical wiring installationInstallation
SteveLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have an old, large house with several rooms losing power inexplicably. Onyx Electric methodically troubleshot the electrical system (which was amazing in and of itself) to find the issue. They located the problem and took care of it. I can't say enough about how professional, courteous, and expeditious they were…

Electrical wiring repairElectrical power restoration+ Responsiveness+ Punctuality+ Quality
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a partial power outage at our house around 9pm. I called their emergency line and Andrei picked up. I described my issue and he was at my home in less than 30 minutes. He diagnosed the problem very quickly. (Duke Energy issue) I was so glad he was able to come so quick. Very knowledgeable and very fair pricing. I would highly recommend.

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
All7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had my whole downstairs lights go out last night after Hurricane Nicole. Called Onyx today at 6:45 am. Andre returned my call 10 mins later and said he could come out today. He was on time and professional. Figured out our issue right away. He was reasonably priced too. Support small owner operated companies.…

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
zack5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andre was absolutely one of the most professional electricians I have ever worked with. Very detail oriented, professional and knowledgeable guy. He came to my house for ground short problems and the breaker kept tripping. Andre found the issue and was way under the price of all the “big” electrical companies I…

General repairsElectrical power restoration+ Responsiveness+ Punctuality+ Quality
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andrei was very prompt, courteous, and knowledgeable of what need to be done and did it. I would recommend him to anyone.

Electrical power restoration
Marcia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I phoned Andrei for services to hook up electric for mobile home. So amazing. A wonderful person inside and out. Andrei was very professional and very knowledgeable of his profession. Andrei did a great job. We were very pleased with his work. I would recommend him for any electrical job that you may have.

Ground wire installationInstallationElectrical panel replacement or upgrading
EvelynLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have to say how pleased I am with Andrei's work, customer service and politeness. He came to my house with such great attitude when I called him to take care of our electrical issues. He found the problem and fixed the issue in just minutes. ONYX Electric became part of my family today, I was so frustrated after…

General repairsElectrical outlet & switch repairElectrical power restoration+ Responsiveness+ Punctuality+ Quality
Lima5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had an issue with an outlet today at our house, that causes the entire power to our home to cut off. I called Onyx and spoke to Andrei who was very understanding, professional, and knowledgeable. He arrived within the time he gave me. Once he got to my house he diagnosed the issue within 5 minutes, then he…

General repairsElectrical outlet & switch repairElectrical panel repair+ Responsiveness+ Punctuality+ Quality
Jigna5 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch installationElectrical outlet & switch repairElectrical power restoration+ Punctuality+ Quality+ Professionalism
KarenLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Fan installationOutdoor lighting installationElectrical power restoration+ Responsiveness+ Punctuality+ Quality

Price

$735+54% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 52%Overpriced 3%Not sure 4%

Jobs customers hired them for

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