iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%83+5.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#61 of 125 electriciansiPosition by Experts Score among all companies we track in this category. · better than 52%
4.9★★★★★935 Google reviews · 90 photos
98%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$735typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate ONYX Electric 4.9 out of 5 based on 935 reviews, with the owner responding to 99% of them. Customers frequently praise the company for punctual arrivals, clear communication, fair pricing, and clean execution of services like lighting installation, circuit repairs, and panel work. However, some low-star reviews criticize high costs, unitemized quotes, and instances where technicians allegedly made incorrect diagnoses or left work incomplete without adequate follow-up.
Google rating: 4.9 out of 5 from 935 reviews (98% five-star).
Reviews on this page: 934 Google reviews (834 with written comments, 41 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 24, 2026.
Service: Electrician serving Tampa, Florida.
Data from Google, last updated October 25, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
ONYX ElectricElectricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ONYX Electric: 93/100 on this factor. Category median: 94.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ONYX Electric: 90/100 on this factor. Category median: 93.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ONYX Electric: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ONYX Electric: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ONYX Electric: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ONYX Electric: 83/100 on this factor. Category median: 88.A
83
Bar = this company · dark tick = category median.
Star ratings
934 Google reviews we collected
4.9of 5
5 stars91398%
4 stars91%
3 stars10%
2 stars20%
1 star91%
Praise vs complaints
Phrases our text analysis found in 834 written reviews
99%praise
Praise1,87499%
Complaints191%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price7642%
Reasonable9452%
Overpriced53%
Not sure74%
$735+54% vs typical electricians
Middle half of what 130 customers paid ($285–$2.1k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude48926%
Speed & response36519%
Quality & results31517%
Would recommend26914%
Price & value19610%
Communication1689%
Honesty & trust915%
What customers talk about
We read 834 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The electrician arrived on time, diagnosed the issue quickly, and completed the work professionally.”
“ONYX Electric responded quickly, diagnosed the source, and completed the necessary repair.”
“He came out at the time expected, was kind and courteous, and fixed the issue we had in a blink of an eye!”
“…owed up mad that he was here, cussing and saying his team is doing a poor job (he used other language) when he called them in front of us and our baby…”
“Highly recommend this electrician for dependable service, clear communication, fair pricing, and excellent electrical work.”
“Work was fantastic even checked and adjusted a outlet with no extra charge cannot recommend more.”
“…ade an appointment to have someone come out the same day to provide a free estimate.…”
“Very knowledgeable and was willing to work with us to make sure we got what we needed so we would not get over charged.”
“ONYX Electric installed under-cabinet lighting and put it on a switch that is easy to reach.”
“The service was excellent, however I didn't explain my wishes clearly enough to have the work done to my satisfaction.”
“Skyler was came out for estimate was the BEST ever informative and honest.”
“Do not trust.”
People customers mention
Wade29 reviews
Matthew27 reviews
Andrei27 reviews
Raymond26 reviews
Alex20 reviews
Sam14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ONYX Electric for 8 kinds of job. Pick one to see what they paid and said.
Janette7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Skylar Martin was amazing! He came out at the time expected, was kind and courteous, and fixed the issue we had in a blink of an eye!! We couldn’t be more pleased!! Will definitely use Onyx again due to Skylar!!
Amanda8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Skyler was came out for estimate was the BEST ever informative and honest. My techs Zach and Romeo super professional and kind literally cleaned up after others mess. I can’t say enough praises about these 3 and this company in general they are amazing and I’m having them back out to do more work!
Paid $1,500–2,000Great priceFan installationService not listed
HannahLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I highly recommend Onyx - the technicians that came out, Ruslan Nick and Zach, were phenomenal and even came back to address some additional items in a timely manner
They were also amazing with my obnoxious dogs which was a plus.
This was my second time using onyx and I’ll definitely be using them again for any of my electrical needs.
Paid $5,000+Great priceFan installationElectrical parts assemblyGround wire installation
Julio9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Ruslan was on time, very knowledgeable, professional and respectful. Great service! Will definitely use ONYX Electric again!
Paid $1–500Reasonable priceFan installation
MalindaLocal Guide · 74 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Very friendly and knowledgeable company. Fixed our issue quickly and at a reasonable price.
Paid $1–500Great price
Ryan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Skyler was quick to come out and provide a plan and pricing, and Frank was thorough in understanding the plan and executing on the requirements and going the extra step to make my experience a positive one. I’ve been using Onyx since they were a 1 man show to where they are today. Happy to be a part of the journey…
Paid $500–1,000Reasonable priceElectrical parts assemblyElectrical wiring installationInstallation
The electrician arrived on time, diagnosed the issue quickly, and completed the work professionally. Great service.
Response from the owner · 11 hours ago
Hi Usman! We're so happy to know that our electrician's punctuality and professionalism made a great impression. It's a joy to hear that things went smoothly. Huge thanks for choosing ONYX Electric, and we look forward to serving you again!
We had lights throughout our Riverview home flickering at the same time and were worried about a serious problem. ONYX Electric responded quickly, diagnosed the source, and completed the necessary repair.
Response from the owner · 11 hours ago
Hi Alberto! Knowing that we could promptly address your flickering lights and ease your worries truly means a lot to us. We're grateful for your trust in ONYX Electric. If any other electrical issues arise, we're ready to help!
Kazi Shawon1 reviewiTotal number of Google reviews Kazi has written across all businesses on Google Maps, not just this one.
Our Bradenton kitchen always felt dark under the cabinets, even with the ceiling lights on. ONYX Electric installed under-cabinet lighting and put it on a switch that is easy to reach. The electrician hid the wiring nicely and showed us how everything worked. It made a bigger difference than expected. Great job.
Response from the owner · 23 hours ago
Wow, we're so happy that the new lighting has transformed your kitchen so positively! It's wonderful to know that the switch is convenient and the installation exceeded expectations. We appreciate your kind words and are thrilled you enjoyed working with us. If there's anything else we can do for you, just let us know!
David MitchellLocal Guide · 48 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
I'll be recommending Onyx to anyone who asks me if I know a good electrician/ electrical company. We are working with Sam. He's very honest, and upfront. Pricing is very fair, imo. Looking forward to working with them now and in the future if needed
Wow, David! We're delighted to hear about your positive experience with Sam and our team at ONYX Electric. Your recommendation means the world to us and fuels our dedication to excellent service. We're already looking forward to assisting you with any future projects you may have!
Janette Adams7 reviewsiTotal number of Google reviews Janette has written across all businesses on Google Maps, not just this one.
Skylar Martin was amazing! He came out at the time expected, was kind and courteous, and fixed the issue we had in a blink of an eye!! We couldn’t be more pleased!! Will definitely use Onyx again due to Skylar!!
Price assessment: Reasonable price
Price: $1–500
Services: Electrical fuse changing
Response time: 0–1 hr
Response from the owner · 23 hours ago
Hi Janette! We're so pleased to hear your glowing feedback about Skylar's service. It's wonderful to know that everything was resolved quickly and smoothly! Thank you for trusting ONYX Electric—we can't wait to assist you again in the future.
Amanda Beckwith8 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Skyler was came out for estimate was the BEST ever informative and honest. My techs Zach and Romeo super professional and kind literally cleaned up after others mess. I can’t say enough praises about these 3 and this company in general they are amazing and I’m having them back out to do more work!
Price assessment: Great price
Price: $1,500–2,000
Services: Fan installation, Service not listed
Response time: 1–2 hr
Response from the owner · 2 days ago
We're so happy that Skyler, Zach, and Romeo made such a positive impression on you! Hearing about their professionalism and kindness is incredibly rewarding. We're excited to continue assisting you with any future needs.
Mouh Hbm1 reviewiTotal number of Google reviews Mouh has written across all businesses on Google Maps, not just this one.
ONYX Electric installed motion-activated lights near the driveway and side entrance of our Safety Harbor home. The electrician set the sensors so they cover the right areas without turning on every time a branch moves. The outdoor lighting installation was clean and practical. We appreciate the work and would recommend them.
Response from the owner · 2 days ago
We truly appreciate your wonderful feedback on the lighting installation! It’s delightful knowing you're satisfied with our work on the motion-activated lights and sensor adjustments. Your recommendation means a lot to us, and we’re here for any future projects you might have. Thank you for choosing ONYX Electric!
Sasha1 reviewiTotal number of Google reviews Sasha has written across all businesses on Google Maps, not just this one.
Highly recommend this electrician for dependable service, clear communication, fair pricing, and excellent electrical work.
Response from the owner · 2 days ago
Thank you so much, Sasha! We're overjoyed to know you're happy with our dependable service and clear communication. Your kind words about our fair pricing and excellent electrical work made our day. We're always here whenever you need us in the future!
Hannah lynchLocal Guide · 13 reviewsiTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
I highly recommend Onyx - the technicians that came out, Ruslan Nick and Zach, were phenomenal and even came back to address some additional items in a timely manner
They were also amazing with my obnoxious dogs which was a plus.
This was my second time using onyx and I’ll definitely be using them again for any of my electrical needs.
Price assessment: Great price
Price: $5,000+
Services: Fan installation, Electrical parts assembly, Ground wire installation, Electrical inspections, Light fixture installation, Electrical outlet & switch relocation, Electrical outlet & switch repair, Electrical outlet & switch installation, Service not listed
Response time: 0–1 hr
Response from the owner · 2 days ago
We're delighted you had such a positive experience with Ruslan, Nick, and Zach! 🐶 It's wonderful to hear our techs could handle everything efficiently, including winning over your furry friends. We're excited to assist with any future electrical needs you may have. Thanks a bunch for your continued trust in us!
Julio Otero9 reviewsiTotal number of Google reviews Julio has written across all businesses on Google Maps, not just this one.
Ruslan was on time, very knowledgeable, professional and respectful. Great service! Will definitely use ONYX Electric again!
Price assessment: Reasonable price
Price: $1–500
Services: Fan installation
Response time: 0–1 hr
Response from the owner · 3 days ago
Your kind words truly make our day! 😊 We’re delighted to hear that Ruslan provided such excellent service. It's wonderful to know you plan on returning to ONYX Electric! Looking forward to helping you again!