Hair salon · Blue Springs, MO · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 117 makeup artistsiPosition by Experts Score among all companies we track in this category. · better than 90%
5.0★★★★★76 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
26%reviews answered by the owner
$40typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers consistently praise Onyx Studio for professional haircuts, beard trims, and cosmetic services like lip blushing, brow work, and lash extensions. Customers highlight the stylist's ability to accommodate diverse hair textures, clear communication regarding care instructions, and a welcoming atmosphere in a clean, modern setting. The business is noted for competitive pricing, efficient service, and an intuitive booking process, with no recurring criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 76 reviews (100% five-star).
Reviews on this page: 76 Google reviews (66 with written comments, 3 with photos).
Owner responses: the business replied to 26% of reviews.
Most recent review: September 30, 2026.
Service: Makeup Artist serving Blue Springs, Missouri.
Data from Google, last updated November 2, 2026.
Score profile vs other makeup artists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Onyx StudioMakeup Artists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Onyx Studio: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Onyx Studio: 97/100 on this factor. Category median: 95.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Onyx Studio: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Onyx Studio: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Onyx Studio: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 54.–
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Bar = this company · dark tick = category median.
Star ratings
76 Google reviews we collected
5.0of 5
5 stars76100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 66 written reviews
100%praise
Praise79100%
Complaints00%
Price
What customers reported paying
$40-51% vs typical makeup artists
Middle half of what 10 customers paid ($29–$64) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2430%
Quality & results1722%
Would recommend1519%
Honesty & trust1215%
Speed & response79%
Price & value34%
Communication11%
What customers talk about
We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Always so professional and her haircuts never disappoint.”
“Her warmth, patience, and attention to detail were absolute perfection from start to finish!”
“" 10 out of 10 would recommend " That's the exact quote from my teenager's mouth.”
“I honestly love that I was referred to Ami and look forward to many more appointments and services.”
“Ami made me feel right at home immediately, was so super sweet and did everything perfectly.”
“…on her competition while still being more than competitive with the cost of her services.…”
“She was very experienced and explained all care instructions really well.”
People customers mention
Ami20 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Onyx Studio for 8 kinds of job. Pick one to see what they paid and said.
JJustinLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
She did magnificent job on my wife’s hair. A coworker of mine (who previously had her hair done here) referred my wife.
Paid $60–80Braids
MMakaylaLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ami is an absolute professional. She was able to give me exactly what I was looking for. She is polite and made sure I was aware of every step of the process. Absolutely will be back for another cut
Paid $60–80HaircutBlowdry
DDory10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Shoutout to Ami! 🫶🏻
The girls weren’t overly excited about getting their hair cut, especially since they were going to someone new, but they walked in with an open mind and left SO happy!!! 😍✂️
She took the time to connect with them, understand what they loved (and didn’t love), and made sure they felt…
Paid $20–40Haircut
BBreana3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
" 10 out of 10 would recommend " That's the exact quote from my teenager's mouth. Took my boys, all with three very different textures of hair, she was able to accomplish exactly what they wanted. We will definitely be back.
Paid $20–40Kids' cuts
DDennielLocal Guide · 101 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
The only place I'll get my hair cut and the only person I'll let cut my beard! Ami is personable and talented. Definitely the best around.
Paid $20–40HaircutBeard trim
WWadeLocal Guide · 217 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Absolutely legendary! The service I received was one of the very best. The studio is extremely clean and stylish. The booking process is intuitive and easy. Parking was great. Clean restroom. Amy was fantastic! Super friendly, great haircut. Good pricing as well. Highly recommended!
I had Ami do my lip blushing, brows and lashes. It’s changed my daily routine as a “middle-aged queen”! I call her my “high maintenance-low effort girl!”
I wanna look high maintenance with very little daily effort! She not only did that, but did it with perfection!! Thank you Ami for allowing me that extra hour of ‘primping time’ in the mornings to be spent enjoying my coffee!
Positive: Punctuality, Cleanliness, Quality, Professionalism, Value
Ami has done my eyelashes every other week for over a year, my eyebrows, my hair, my lips and my daughters hair and it all turns out perfect every time 🥰
Response from the owner · a month ago
We love the Bartels! Thank you so much for your business!
T
Tianna Ramirez4 reviewsiTotal number of Google reviews Tianna has written across all businesses on Google Maps, not just this one.
Ami is an absolute professional. She was able to give me exactly what I was looking for. She is polite and made sure I was aware of every step of the process. Absolutely will be back for another cut
Price: $60–80
Services: Haircut, Blowdry
Atmosphere: Relaxing, Modern, Cozy
Maintenance: Pristine
Response from the owner · a month ago
So glad you loved your service! 🫶🏼🫶🏼
D
Dory Hammond10 reviewsiTotal number of Google reviews Dory has written across all businesses on Google Maps, not just this one.
Shoutout to Ami! 🫶🏻
The girls weren’t overly excited about getting their hair cut, especially since they were going to someone new, but they walked in with an open mind and left SO happy!!! 😍✂️
She took the time to connect with them, understand what they loved (and didn’t love), and made sure they felt comfortable every step of the way. Her warmth, patience, and attention to detail were absolute perfection from start to finish! 🫶🏻
I have a feeling they’ll be excited the next time they get to sit in her chair!
Price: $20–40
Services: Haircut
Response from the owner · a month ago
So glad I could be the one to help out these lovely girls! They were a pleasure to have!
B
Breana Mattson3 reviewsiTotal number of Google reviews Breana has written across all businesses on Google Maps, not just this one.
" 10 out of 10 would recommend " That's the exact quote from my teenager's mouth. Took my boys, all with three very different textures of hair, she was able to accomplish exactly what they wanted. We will definitely be back.
Price: $20–40
Services: Kids' cuts
Response from the owner · 4 months ago
Thanks so much! My pleasure!
D
DennielLocal Guide · 101 reviewsiTotal number of Google reviews Denniel has written across all businesses on Google Maps, not just this one.
wow! this was such a lovely experience from start to finish! She did amazing lashes on me, it was my first time getting lashes. She educated me on how to care for my lashes, and was just so nice and welcoming! Let me tell you, the vibe was calming relaxing and perfect! 💞💞 10 out of 10 will be back! 😊
