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Oodles Mobile Grooming

Pet groomer · Kettering, OH · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%91+63Reliability 31%87+26.8Experts Score= 90Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#51 of 139 mobile dog groomersPosition by Experts Score among all companies we track in this category. · better than 64%
4.9 ★★★★★ 33 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
70%reviews answered by the owner
Jul 2026latest review

Oodles Mobile Grooming at a glance

Customers praise the convenience of in-home grooming, noting that the service reduces stress for anxious or difficult dogs. Reviews highlight punctuality, easy booking, and the groomer's patience with various breeds. One recurring criticism from two reviews alleges unprofessional behavior and an injury to a poodle.

  • Google rating: 4.9 out of 5 from 33 reviews (97% five-star).
  • Reviews on this page: 33 Google reviews (32 with written comments, 18 with photos).
  • Owner responses: the business replied to 70% of reviews.
  • Most recent review: July 10, 2026.
  • Service: Mobile Dog Groomer serving Kettering, Ohio.

Data from Google, last updated November 1, 2026.

Score profile vs other mobile dog groomers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction91Reliability87Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 91 (median 87)Reliability: 87 (median 84)Momentum: 100 (median 100)
Oodles Mobile GroomingMobile Dog Groomers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oodles Mobile Grooming: 91/100 on this factor. Category median: 87.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oodles Mobile Grooming: 87/100 on this factor. Category median: 84.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oodles Mobile Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 52.–
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Bar = this company · dark tick = category median.

Star ratings

33 Google reviews we collected

  • 5 stars3297%
  • 4 stars00%
  • 3 stars00%
  • 2 stars13%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 32 written reviews

  • Praise3487%
  • Complaints513%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1231%
  • Would recommend1026%
  • Quality & results923%
  • Speed & response410%
  • Price & value25%
  • Communication13%
  • Honesty & trust13%

What customers talk about

We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “We have a very hyperactive and anxious poodle who is so friendly and loves people, but every other groomer we used took 6-7 hours to complete a full g…”
  • “Highly recommend this company and can not wait for his next appointment!”
    “Never again”
  • “She does a great job with him and I love how easy it is having him groomed right outside the house!”
  • “Heidi is always on time and so sweet with my old man!”
  • “The price was also the same as PetSmart charged, only I didn’t have to drive him anywhere and he got the whole trailer to himself, which eased his ner…”
  • “Heidi is so great with my dogs and is just so easy to work with.”
  • “We’ve been using Oodles Grooming for about 2 years, and we not only trust Heidi, our pup Oliver can’t wait to see her every 6 weeks!”

People customers mention

  • Heidi 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Tiffany9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have a very hyperactive and anxious poodle who is so friendly and loves people, but every other groomer we used took 6-7 hours to complete a full groom on him. I was able to schedule with Heidi, and she came to the house, met Oreo, he loved her so much, and she had him completely finished in less than 2 hours. We…

Customer photo from Tiffany's review
BillieLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I have been using Oodles Mobile Grooming for over three years. I had two Goldens that she did for me, unfortunately with their advice age I lost them. While Ginger and Abby were with us they looked and smelled so good after a visit from Oodles. She is so good with the dogs, they follow her anywhere. Now I have a…

Customer photo from Billie's reviewCustomer photo from Billie's review
Irene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Oodles is mobile grooming at its best. Heidi is a kind person and a fantastic groomer. Our dog is never stressed when she comes home.

Sherri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Heidi is exactly what you want in a groomer! She is kind, gentle and talented!

Dottie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We have 2 doodles and they hate to be groomed!! Heidi makes them look amazing. They get all cleaned up, trimmed and they always feel great when it is done. Thank You Heidi!! You are the best!!!

Lydia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve been to several groomers for going on 2 years, everyone just would just shave my dogs. So much I didn’t even recognize them. 😆I noticed that many of my neighbors was using Oodles Mobile and I thought, wow that’s so convenient. They just come to your house. I looked them up and I knew right away! I joined the…

Customer photo from Lydia's review

Photos

Customer reviews

4.9 ★★★★★ 33 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dave McPikeLocal Guide · 21 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Heidi is a skilled groomer and has been superb with my dogs.

Response from the owner · 11 months ago

Thanks Dave!! I have loved seeing Roxie’s transformation! She struck gold when she found you!!

Tiffany Schaeffer9 reviewsTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have a very hyperactive and anxious poodle who is so friendly and loves people, but every other groomer we used took 6-7 hours to complete a full groom on him. I was able to schedule with Heidi, and she came to the house, met Oreo, he loved her so much, and she had him completely finished in less than 2 hours. We are on a 6 week rotation now and won’t be using anyone else. The price was also the same as PetSmart charged, only I didn’t have to drive him anywhere and he got the whole trailer to himself, which eased his nerves and led to a great visit! Thanks so much Heidi!

Response from the owner · 4 months ago

Thank you so much! I enjoyed him so very much and meeting your beautiful little family!! Blessings! 💜💜💜

Billie BeaudetteLocal Guide · 50 reviewsTotal number of Google reviews Billie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been using Oodles Mobile Grooming for over three years. I had two Goldens that she did for me, unfortunately with their advice age I lost them. While Ginger and Abby were with us they looked and smelled so good after a visit from Oodles. She is so good with the dogs, they follow her anywhere. Now I have a 7 month old Golden, today, Dec 29, 2025 was his very first grooming. I was fearing the worst but he showed back up at my door happy and beautiful with a report he was well behaved. I am sure it was how he was treated once he was on board to get his grooming. I can't recommend her enough to those who care about their beloved pets.

Response from the owner · 4 months ago

Billie!! 💜💜💜💜thanks so much for the shout out! I love you all!!

Irene Zalants8 reviewsTotal number of Google reviews Irene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Oodles is mobile grooming at its best. Heidi is a kind person and a fantastic groomer. Our dog is never stressed when she comes home.

Sherri Swiger1 reviewTotal number of Google reviews Sherri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Heidi is exactly what you want in a groomer! She is kind, gentle and talented!

Dottie Wicklow10 reviewsTotal number of Google reviews Dottie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have 2 doodles and they hate to be groomed!! Heidi makes them look amazing. They get all cleaned up, trimmed and they always feel great when it is done. Thank You Heidi!! You are the best!!!

Response from the owner · 11 months ago

Thank you! I love your fur babies!! 💜💜💜

Lydia Montgomery9 reviewsTotal number of Google reviews Lydia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been to several groomers for going on 2 years, everyone just would just shave my dogs. So much I didn’t even recognize them. 😆I noticed that many of my neighbors was using Oodles Mobile and I thought, wow that’s so convenient. They just come to your house. I looked them up and I knew right away! I joined the waitlist TWICE! Well today was our first visit. I’m beyond impressed. Not only will we now be on a routine that’s automated but our poodle FINALLY got a cute poodle cute and they both smell amazing! Then add the adorable neck and bow ties and I melted! I give them 10+ stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Response from the owner · 11 months ago

Thanks Lydia! Glad to have you as part of out Oodles Family!

Ashley Lamb4 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Heidi is always on time and so sweet with my old man! She does a great job with him and I love how easy it is having him groomed right outside the house! Cannot recommend Oodles enough!

Response from the owner · 11 months ago

Thank you! Bubby is the sweetest little old man!!

Kathleen Schweitzer4 reviewsTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love Oodles! So professional and always on time. Heidi is super sweet with J. Baxter and he’s so happy and handsome afterwards!

Response from the owner · 11 months ago

Baxter is the BEST! His mom is pretty great too! Thanks so much for your support!

Jonele Terrell1 reviewTotal number of Google reviews Jonele has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our first appointment was today and we were extremely grateful for the patience and love our pup received today! Highly recommend this company and can not wait for his next appointment!!

Response from the owner · 11 months ago

Thank you so much!!! Winston was a great boy!! 💜

Oodles Mobile Grooming on Google Maps →

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