Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers frequently cite punctuality, clear communication, and fair pricing as key aspects of the service. Reviews highlight rapid response times, thorough explanations of repairs, and efficient handling of AC and furnace issues. One negative review noted a lack of confidence in diagnosing a furnace problem, contrasting with the overall positive sentiment regarding professionalism and reliability.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
245 Google reviews we collected
Phrases our text analysis found in 237 written reviews
Price verdicts customers left with their Google review
Middle half of what 4 customers paid ($289–$591) · gold mark = category median.
How often each topic comes up in the written reviews
We read 237 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They came out and immediately assess the problem and came up with a repair solution.”
“Need entire system replaced great price polite team efficient arrived on time respectful and complete in just a few hours not entire day as quoted by…”
“I would definitely recommend their services to anyone.”
“I cannot recommend this company enough.”
“They were able to fit me in last minute and gave an excellent service.”
“I contacted this guy after I had another HVAC company come when they could not figure out why my two brand new thermostats were not working.”
“The quality of their work and attention to detail really stood out, and their pricing was fair with no surprises.”
“Don't get ripped off by big company where you can help a person to help you with respect!”
“He walked me through every step no rushing when I had questions.”
“He was professional, honest, on time, and saved me from an unnecessary replacement.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired OP's Heating and Air LLC for 8 kinds of job. Pick one to see what they paid and said.
★★★★★ Great experience from start to finish! Orin was professional, responsive, and got the job done quickly. He was knowledgeable, friendly, and made sure everything was working properly before leaving. Highly recommend this HVAC company!
I had a ac leak at my business. He was prompt and cost efficient! I highly recommend!
I am most grateful and thankful for Orrin. He is professional and most importantly timely. He came Friday later in the evening and assessed the issue. He then came back the very next day and repaired unit just as he said he would. I definitely would recommend him to anyone.
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 16 | $37–$295 |
| A/C system maintenance | 13 | $39–$393 |
| HVAC system repair | 8 | $205–$942 |
| A/C system repair | 8 | $209–$793 |
| Install thermostat | 3 | $50–$437 |
| Install AC | 3 | $1.5k–$3.2k |
| Repair HVAC | 2 | $224–$535 |
| Thermostat installation | 2 | $148–$788 |
5.0 ★★★★★ 245 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great professional service! They came out and immediately assess the problem and came up with a repair solution. Thank you!!
Thank you for installing my new thermostat and getting my hvac system back up and running.
He came out at short notice and did an excellent job
Thank for the opportunity to work with you, Kenneth!
Wonderful experience with this company. Straight forward quote just what was needed no upsale. Need entire system replaced great price polite team efficient arrived on time respectful and complete in just a few hours not entire day as quoted by another company. He walked me through every step no rushing when I had questions. Referred by a friend and well worth it. I now have a new hvac servicer. Thank you
★★★★★ Great experience from start to finish! Orin was professional, responsive, and got the job done quickly. He was knowledgeable, friendly, and made sure everything was working properly before leaving. Highly recommend this HVAC company!
My experience was amazing ! They were able to fit me in last minute and gave an excellent service. They were professional and explained everything thoroughly. I would definitely recommend their services to anyone.
OP's Heating & Air did what another HVAC company couldn't. After two visits from another company, I was told my only option was to replace my entire AC unit. I called OP instead, and he diagnosed the problem almost immediately and had it fixed in under 30 minutes. He was professional, honest, on time, and saved me from an unnecessary replacement. I highly recommend OP's Heating & Air if you're looking for someone knowledgeable and trustworthy!
I had a ac leak at my business. He was prompt and cost efficient! I highly recommend!
Excellent experience with Orrin OP's Heating and Air! Very knowledgeable and reasonably priced. I absolutely loved the service, thanks Orrin!:)
I am most grateful and thankful for Orrin. He is professional and most importantly timely. He came Friday later in the evening and assessed the issue. He then came back the very next day and repaired unit just as he said he would. I definitely would recommend him to anyone.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
