Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
OPC Pest Services – Pest Control & Exterminator, Wheeling, IL logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%40+21.8Reliability 24%0+0Value 14%71+10Replies to reviews 7%6+0.4Craft & service penalty0−10Experts Score= 22Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.22SCORE

OPC Pest Services – Pest Control & Exterminator, Wheeling, IL

Riverwoods, IL · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #112Position by Experts Score among all companies we track in this category. of 112 wildlife removal services · 4.5★ from 304 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.OPC Pest Services – Pest Control & Exterminator, Wheeling, IL is better than 40% of wildlife removal services.C
40
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.OPC Pest Services – Pest Control & Exterminator, Wheeling, IL is better than 0% of wildlife removal services.F
0
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.OPC Pest Services – Pest Control & Exterminator, Wheeling, IL is better than 0% of wildlife removal services.F
0
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.OPC Pest Services – Pest Control & Exterminator, Wheeling, IL is better than 71% of wildlife removal services.B
71
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.OPC Pest Services – Pest Control & Exterminator, Wheeling, IL is better than —% of wildlife removal services.–
—
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.OPC Pest Services – Pest Control & Exterminator, Wheeling, IL is better than 6% of wildlife removal services.F
6

Reviews for your job

Customers hired OPC Pest Services – Pest Control & Exterminator, Wheeling, IL for 8 kinds of job.

OPC Pest Services – Pest Control & Exterminator, Wheeling, IL for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.29
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$178–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 41/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 38

All 7 Google reviews tagged “Bed bug extermination”

Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Outside bugs. & mice. Indoor ants Tyler was a really great with explaining & control of application great service

Ant exterminationBed bug exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Ed5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Irving did an awesome job and was very professional.

Ant exterminationBed bug exterminationCockroach extermination+ Quality
RobLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

The irony of this company is that they've become the pest. It is Unnecessary to come to my house more than once a day to try and solicit my business. Especially when there is clearly a no trespassing sign at the front of this community. You also lied about my neighbor that you mentioned; they do not use you. You are…

Ant exterminationBat exterminationBed bug extermination− Responsiveness− Quality
CarlLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Young man was prompt, and very professional. Very neatly dressed in uniform. Used booties when came into house. Very charming and personable. Completed work and was gone very quickly. I recommend, try and you will be pleased.

Ant exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
davidLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Juan was our technician and he was excellent he came at 5 after a long day of work but he did not leave until after 6 p.m. he took his time and inspected every room furniture closets. I could not have asked for a better technician and hopefully will be assigned to me for the next 2 services,

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
ALESIALocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Servicemen were very thorough, detailed and professional. The first visit was very impressive.

Bed bug exterminationGeneral pest inspection
richard5 years ago★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Punctuality+ Quality+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination96$71–$246
General pest inspection92$61–$126
Spider extermination85$53–$133
Rodent extermination75$66–$282
Hornet & wasp extermination73$66–$186
Bug & insect extermination45$67–$133
Mosquito extermination35$61–$99
Home inspection24$66–$148

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