How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREOptimal HVAC
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 5.0★ from 570 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Optimal HVAC for 8 kinds of job.
Optimal HVAC for a/c system repair
Clear ✕All 28 Google reviews tagged “A/C system repair”
Knowledgeable and efficient. They corrected my issue quickly.
cannot recommend them enough! They came out quickly, fixed what needed to be fixed, and were so kind throughout the whole process. They were incredibly knowledgeable and shared a lot of helpful insight that I really appreciated. It’s hard to find people who are both great at what they do and genuinely pleasant to…
Our rental property stopped cooling during the two hottest days of the year. Derrek and Stevie were quick to help us diagnose the problem over the phone right away and then came over first thing the following morning. Everyone was super friendly and very helpful. They will always be our first call for any HVAC related issues!
Shawn helped troubleshoot our AC that wasn’t working quickly and easily. There ended up being no major issue. He was honest and friendly. Will definitely use their services again.
My AC unit had been throwing error messages and totally stopped working. I gave Optimal HVAC and they were able to fit me in to their schedule. They arrived, saw the issue and knew exactly where and how to fix the issue correctly and efficiently! The customer service was amazing and they made sure that everything…
We have found a new company to maintain our AC and Heating. They are our go to....so pleasant and helpful. Family owned and operated. You won't go wrong with them.
This company went beyond what they had to. And they work was excellent. I will use them in the future
The Optimal team is great they get out to you within just a few days and are thorough and explain exactly the issue and how to fix. Greatly appreciate their professionalism!
Truly can’t say enough about this company. From the phone call setting the appointment up until the completion of the job, these guys and gals cover all the bases. Polite, prompt, and professional. The entire experience is so relaxed that it doesn’t seem like you have strangers in your home. More like friends. If…
With the hot summer days ahead, I just wanted to share an awesome experience I had with one of our local HVAC businesses! We had an emergency outage on our AC and with four kiddos, it wasn’t an option to wait for weeks or even days to have a technician come out and take a look. I posted something on my neighborhood…
Austin was very professional and explained everything he was doing, very respectful and courteous. Will most definitely use Optimal in the future and for all my HVAC needs
I will never use anyone else besides Optimal HVAC for any service needs for my air conditioning and heating system. They are very professional, always on time, trustworthy and just overall excellent. This is a highly undervalued service to include in your annual homeowner's checklist. Everyone at Optimal HVAC is…
Derek was communicative, knowledgeable, and advised me of multiple options.
We were having trouble with our air conditioner. I called Optimal on Tuesday. They sent Shawn, the owner, on Wednesday. He arrived exactly on time, inspected the unit, made the repair, explained everything, and was very friendly and helpful. I thought the prices were very reasonable. I would absolutely use them again.
Optimal HVAC LLC they are very professional, quick respond fixed my leaky air conditioning system. I will be using this family owned company again.
Very friendly and professional
I felt like they were very honest and straightforward and fair with me. He seemed to understand we don't really have a lot of money to play with right now and gave me the best value for the money.
Excellent service! They were able to fit me in right away and had my furnace repaired within a day! Would recommend this business to anyone!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 112 | $114–$453 |
| Install AC | 76 | $1.6k–$3.7k |
| A/C system maintenance | 55 | $78–$351 |
| Heating system repair | 45 | $188–$867 |
| Heating system installation | 44 | $1.4k–$2.4k |
| Heating system maintenance | 41 | $78–$293 |
| Install thermostat | 28 | $275–$721 |
| A/C system repair | 27 | $227–$611 |
