How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREOptimal HVAC
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 5.0★ from 570 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Optimal HVAC for 8 kinds of job.
Optimal HVAC for heating system installation
Clear ✕All 44 Google reviews tagged “Heating system installation”
Optimal is great to work with both new construction and maintenance
This company is amazing! They came out under dire circumstances and were able to assess my situation and fix it within a few days. Shawn was so nice and helpful! Couldn’t have asked for better customer service!
Could not be happier with Optimal. Derrick and his guys are the best there is. Very knowledgeable about HVAC, and extremely hard working. Highly recommend Optimal for any of your HVAC needs. I won’t use anyone else!
From start to finish all employees were the best!!! They were on time, polite, friendly, did their job efficiently and left no mess behind! Would definitely recommend. Would hire them again in a heartbeat!
We had AC issues, and couldn't cool our home when temperature rose during hot weather. We came to learn that our 1992 Lennox AC had no coolant, the compressor was old and existing wiring might not pass a modern code inspection. We went ahead and sought estimates from 3 companies (including Mercurio's and Taylor…
Every person that we have worked with from Optimal HVAC has been so informative and nice. If there is an issue they work hard to figure out how to resolve it. Highly recommend them!
They installed my mini-split system with two heads. Competitive bid, easy to work with and schedule, set clear expectations on when and who would arrive, and then showed up and knocked the job out very efficiently. I would absolutely recommend them to anyone.
Heat pump and air changer installed. Very professional and explained how to use the new thermostat. I would recommend this company to my family and friends.
On time and sometimes early. Honestly company, and easy to work with.
Optimal installed our systems and we have our maintenance done every year. Awesome company.
The Optimal team is great they get out to you within just a few days and are thorough and explain exactly the issue and how to fix. Greatly appreciate their professionalism!
Excellent, quality work. Very responsive. Would definitely recommend.
These guys were so great! Amazing, fast service. I will be using them again!
I highly recommend Optimal HVAC LLC. They are on time, responsive, stand behind their work and product. They really did a great job with service after the original install. Shawn was very professional and made sure that the product worked properly.
Excellent and professional from when I called them and replaced my furnace. Highly recommended.
Very good work. Friendly and professional.
Very pleased with the overall experience
These guys went above and beyond what I expected to make sure everything in my heat pump installation came out right. I am so happy to find an HVAC contractor that I can trust for maintenance and any future repairs.
These guys are amazing, fast easy installation. Always available for questions and concerns. I highly recommend this business. Update: had an emergency over the weekend, I called and left a message on saturday about seeing when I could get on the schedule July 30th, on aug 2nd I called again and no answer. I texted…
Very responsive and professional. I would recommend this company for whoever need heating and AC system install.
Austin and his team showed up on time, were very professional throughout the installation, and cleaned everything up at the end. The heater and A/C work perfectly. I highly recommend Optimal HVAC.
My experience with Optimal was fantastic. They showed up when they said they would and did a fantastic job in a timely manner at a reasonable price. I would definitely use their service again.
Look no further.These guys are the best from fist phone call until the trucks drove off . They beat the competition in price and professionalism. I would highly recommend Optimal. Thank you Dereck , Jesus and the entire team .
Optimal HVAC is terrific. The installers, Jesus, Alex and David were thorough and very skilled. Hailey and Derrick are very good at what they do and easy to work with. We love our new heat and air conditioning system. THANK YOU!
Optimal was awesome! They were very communicative and listened to what we were wanting and gave us a great price. The installers were friendly and efficient.
Great work! Same day and we had our heat back! I would highly recommend this crew. Will use again in the future! Thank you
Upgraded from an old oil furnace and stubby hot water heater to a heat pump, ac, and tankless hot water heater. They did great work, were communicative, courteous, and clean. Would highly recommend for all HVAC needs
From the time I started working with them it’s been very professional and friendly service always on time and straight up advice and no hidden fees Highly recommend thanks guys
We highly recommend Optimal Hvac LLC. Not only did they beat competitor pricing for a new furnace, AC and hot water tank, they have impeccable customer service and made the permitting process super easy.
These guys are A+! They came recommended by a neighbor and beat out the competition across the board for quality, value and just all around a great group and company to work with! They were responsive, professional, on time, kept us informed of what was going on the whole time. They installed AC, replaced our…
The techs and engineers at Optimal are really quality and professional guys along with Haley in scheduling. We had a dual zone automatic damper system along with a new modern blower installed to balance out temperature in our two-story home, along with correcting the original builder's questionable spider box work.…
Great family owned business. They killed the competition on price and kindness. We didn’t think we could afford to replace our system this year but when we saw the price compared to the bigger companies, we went for it. Also, our original thermostat wiring had issues in the wall which they discovered and fixed the very next morning at no additional charge.
I reached out to Derrick after having a small issue with my 20 year old gas furnace to see what my options were for heating and AC for our house. I received straight answers for a great price with 0 % interest and a next day install. Jesus and his son did a very nice and clean install, as well as being very…
The team that installed our new furnace were professional, courteous and considerate. Showed up as scheduled, explained ever thing that was to take place. When it was time to pay there were not surprises, I paid exactly what was quoted.
I was referred toOptimal by my daughter and son in law. They had an AC unit installed earlier this summer and were very happy with their experience. I was not disappointed. I had done some research and had a good idea of what I was looking for to replace our 29 year old furnace and add central AC and what I was…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 112 | $114–$453 |
| Install AC | 76 | $1.6k–$3.7k |
| A/C system maintenance | 55 | $78–$351 |
| Heating system repair | 45 | $188–$867 |
| Heating system installation | 44 | $1.4k–$2.4k |
| Heating system maintenance | 41 | $78–$293 |
| Install thermostat | 28 | $275–$721 |
| A/C system repair | 27 | $227–$611 |
