How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREOptimal HVAC
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 5.0★ from 570 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Optimal HVAC for 8 kinds of job.
Optimal HVAC for heating system maintenance
Clear ✕All 41 Google reviews tagged “Heating system maintenance” · showing 40
Company communicated very well and professionally with my renters.
Mike was great! He was on time and very professional. He even sent me a text to let me know he was on his way. I will only be using Optimal HVAC from now on and referring them to friends.
Always excellent service!
Shawn and everyone at Optimal HVAC provided top notch professional service at reasonable rates. Our AC is up and running and all of our vents are clean! Would definitely recommend and will use them again in the future!
We've been using Optimal HVAC for years and the service is always great!!!
The tech was communicative, on time and very professional. I was very happy with the service.
This company went beyond what they had to. And they work was excellent. I will use them in the future
We've been using Optimal for a few years now, and we continue to be impressed with their services. From repairs to annual maintenance- they are amazing. They are quick to respond, very helpful and informative, and their team does great work (cleans up after themselves too!). Use Optimal for all your HVAC needs. You won't be disappointed.
The Optimal team is great they get out to you within just a few days and are thorough and explain exactly the issue and how to fix. Greatly appreciate their professionalism!
Mike was professional and thorough fixing our furnace and when explaining options going forward. He even followed up the same day with estimates for parts and timeline.
Technician was very helpful, informative, thorough, fair and professional. Will call again.
Optimal (more specifically Haley) worked a miracle and made an effort to visit my house on the same day as my call because my heat pump wasn’t working. Shawn came out, helped fix my furnace, and was super friendly and professional. I will definitely turn to Optimal for any heat/cooling issues in the future. Thank you, Optimal!
I will never use anyone else besides Optimal HVAC for any service needs for my air conditioning and heating system. They are very professional, always on time, trustworthy and just overall excellent. This is a highly undervalued service to include in your annual homeowner's checklist. Everyone at Optimal HVAC is…
Mike was amazing! He was fast friendly and efficient! I couldn’t ask for better service. Thanks Mike!
I appreciated getting text alerts when he was on his way. Professional, friendly, and prompt service. Would use Optimal again in the future
As usual, they were very responsive to my weekend emergency call after our heat went out. The technician, Derrek, was on-time and did a great job. We will definitely be using them again.
From the time I started working with them it’s been very professional and friendly service always on time and straight up advice and no hidden fees Highly recommend thanks guys
The team was timely, responsive, friendly and courteous with me. I simply wanted to have my furnace checked before the fall season--and it was such a good experience, I asked them for their recomendation for a duct cleaning team as well! I"ll hire Optimal HVAC again next year for regular routine maint.!
The techs and engineers at Optimal are really quality and professional guys along with Haley in scheduling. We had a dual zone automatic damper system along with a new modern blower installed to balance out temperature in our two-story home, along with correcting the original builder's questionable spider box work.…
They were on time, professional, affordable, and got the job done. What more do you need.
Excellent
Shawn was on time, professional and very informative. He answered all of our questions and I will most definitely be recommending Optimal HVAC to everyone. Thank you Shawn!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 112 | $114–$453 |
| Install AC | 76 | $1.6k–$3.7k |
| A/C system maintenance | 55 | $78–$351 |
| Heating system repair | 45 | $188–$867 |
| Heating system installation | 44 | $1.4k–$2.4k |
| Heating system maintenance | 41 | $78–$293 |
| Install thermostat | 28 | $275–$721 |
| A/C system repair | 27 | $227–$611 |
