How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREOptimal HVAC
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 5.0★ from 570 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Optimal HVAC for 8 kinds of job.
Optimal HVAC for heating system repair
Clear ✕All 46 Google reviews tagged “Heating system repair” · showing 20
Would recommend this company to everyone. Not too many honest business owners, but this two brother company is the best!
Excellent job, great product. Very happy with the entire team from beginning to end! They installed a new air conditioner, and heater maintenance. Couldn’t be happier with how respectful, and professional everyone was!
New: We were getting barely any heat, so of course reached out to Optimal. They were here in just a few days and took the necessary time to go over our situation and found wiring that was defective and needed to be replaced. At no time dd Shawn or his team pressure us to spend money or do repairs that weren't…
As usual you guys are awesome and honest and that is all we expect.
I have been using Optimal HVAC for my annual heater, a/c, and tankless water heater service for the last four years. The company is head and shoulders above any other service I have ever used. Their communication is superb, they do an outstanding job, and their price is very reasonable. I absolutely refer them to…
Optimal has helped us with a furnace repair on short notice and has done a few AC and Furnace services for us. Their technicians are always friendly and helpful and it's very easy to schedule. The prices are very reasonable as well. We'll definitely keep using them!
Excellent company all the way around, nice people, very responsive, and they do great work. I can highly recommend Optimal HVAC.
I called them up. They were at my house within an hour. Both the lady on the phone and the person who came out were extremely nice fixed our problem and for a very affordable price.
Had a great experience with this company. Shawn came out to help us with our furnace. As soon as he arrived, he noticed my wife carrying bags of groceries inside the house as I was carrying my two kids inside. Without hesitation, he offered to help with the groceries and quickly grabbed several bags and brought them…
Quick response time and the repair was done same day. They explained what needed to be replaced and why, and the tech was very friendly. I would recommend to anybody.
Shawn and everyone at Optimal HVAC provided top notch professional service at reasonable rates. Our AC is up and running and all of our vents are clean! Would definitely recommend and will use them again in the future!
Great service! Quick and efficient and it didn't break the bank! I would recommend them and use them again!
You always do a wonderful job-very appreciated.
Courteous and schedules in a timely manner.
The Optimal team is great they get out to you within just a few days and are thorough and explain exactly the issue and how to fix. Greatly appreciate their professionalism!
Truly can’t say enough about this company. From the phone call setting the appointment up until the completion of the job, these guys and gals cover all the bases. Polite, prompt, and professional. The entire experience is so relaxed that it doesn’t seem like you have strangers in your home. More like friends. If…
Love these guys, every time something happens they are speedy and so nice! Highly recommend.
Furnace replacement: Office staff VERY efficient and effective, and installers quick, responsive, and done professionally! Thank to all!! HIGHLY RECOMMEND!
Our heat stopped working in the middle of the night. I called Optimal HVAC this morning at 8:15AM to request an appointment. By 9:15AM, the technician was leaving our home, and our heat was working. THANK YOU for your extremely quick response time! The technician was excellent - prompt, friendly, professional and…
Once again service by Optimal was professional, responsive and quickly diagnosed and fixed the problem. Highly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 112 | $114–$453 |
| Install AC | 76 | $1.6k–$3.7k |
| A/C system maintenance | 55 | $78–$351 |
| Heating system repair | 45 | $188–$867 |
| Heating system installation | 44 | $1.4k–$2.4k |
| Heating system maintenance | 41 | $78–$293 |
| Install thermostat | 28 | $275–$721 |
| A/C system repair | 27 | $227–$611 |
