How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREOptimal HVAC
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 5.0★ from 570 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Optimal HVAC for 8 kinds of job.
Optimal HVAC for install AC
Clear ✕All 76 Google reviews tagged “Install AC” · showing 20
Very quick and friendly from start to finish. I will recommend to everyone!
Optimal is great to work with both new construction and maintenance
Could not be happier with Optimal. Derrick and his guys are the best there is. Very knowledgeable about HVAC, and extremely hard working. Highly recommend Optimal for any of your HVAC needs. I won’t use anyone else!
We had AC issues, and couldn't cool our home when temperature rose during hot weather. We came to learn that our 1992 Lennox AC had no coolant, the compressor was old and existing wiring might not pass a modern code inspection. We went ahead and sought estimates from 3 companies (including Mercurio's and Taylor…
The staff was extremely professional and friendly.
Hired them to install a 5-zone ductless mini split system in my home. They did a great job! Very professional, affordable, and easy to work with!
We love working with Shawn and Optimal! We will always use them! They are efficient and responsive every time
Every person that we have worked with from Optimal HVAC has been so informative and nice. If there is an issue they work hard to figure out how to resolve it. Highly recommend them!
Very good customer service, the technicians were friendly and helpful.
Optimal originally installed our AC unit and did an excellent job. When the unit recently stopped turning on, I called them again. They were able to come out within a week. Shawn, the technician, was friendly, professional, and took the time to explain the issue—he even showed me exactly what was wrong on the unit…
Heat pump and air changer installed. Very professional and explained how to use the new thermostat. I would recommend this company to my family and friends.
Optimal installed our systems and we have our maintenance done every year. Awesome company.
Absolutely fantastic experience. I had gotten quotes from other companies for a new air conditioning installation, and I expected a similar experience: not a ton of information, one number, and a slightly impersonal encounter where I gave the information and the person receiving it gave me a number like a…
Workers were very professional and knew what they were doing. Did a very good and quick install and cleaned up everything. We ex
I am thrilled with the work done by Optimal HVAC. When shopping for a ductless AC system, I decided to get three bids. One of the three companies that came out said, hey my product isn't a good fit for your house, but you should call these guys I went to school with, Optimal HVAC, they know what they are doing. Wow,…
Overall, such a great experience! The crew was very nice, knowledgeable, and professional. Can’t recommend enough.
Very professional and excellent work!
Excellent, quality work. Very responsive. Would definitely recommend.
Technician was very helpful, informative, thorough, fair and professional. Will call again.
Very good work. Friendly and professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 112 | $114–$453 |
| Install AC | 76 | $1.6k–$3.7k |
| A/C system maintenance | 55 | $78–$351 |
| Heating system repair | 45 | $188–$867 |
| Heating system installation | 44 | $1.4k–$2.4k |
| Heating system maintenance | 41 | $78–$293 |
| Install thermostat | 28 | $275–$721 |
| A/C system repair | 27 | $227–$611 |
