How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREOptimal HVAC
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 5.0★ from 570 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Optimal HVAC for 8 kinds of job.
Optimal HVAC for install thermostat
Clear ✕All 28 Google reviews tagged “Install thermostat” · showing 20
Optimal is great to work with both new construction and maintenance
As usual you guys are awesome and honest and that is all we expect.
From start to finish all employees were the best!!! They were on time, polite, friendly, did their job efficiently and left no mess behind! Would definitely recommend. Would hire them again in a heartbeat!
We had AC issues, and couldn't cool our home when temperature rose during hot weather. We came to learn that our 1992 Lennox AC had no coolant, the compressor was old and existing wiring might not pass a modern code inspection. We went ahead and sought estimates from 3 companies (including Mercurio's and Taylor…
Every person that we have worked with from Optimal HVAC has been so informative and nice. If there is an issue they work hard to figure out how to resolve it. Highly recommend them!
Very good customer service, the technicians were friendly and helpful.
They arrived on time, had a competitive quote for an expensive job (installing a new air conditioner), and were very nice and professional. Most importantly, everyone seems to be scheduled out for a whole year (we called some company that operates out of Costco first.) Optimal had the job done within like a month…
These guys went above and beyond what I expected to make sure everything in my heat pump installation came out right. I am so happy to find an HVAC contractor that I can trust for maintenance and any future repairs.
Optimal HVAC was so easy to work with. They were quick to get me a quote despite increased demand and took time to explain the new thermostat and installation. Would absolutely recommend Optimal HVAC for all your heating / AC needs!
Look no further.These guys are the best from fist phone call until the trucks drove off . They beat the competition in price and professionalism. I would highly recommend Optimal. Thank you Dereck , Jesus and the entire team .
Mike was fantastic! Professional, friendly and knowledgeable. He really cares about his clients and went above and beyond to make sure we were not without heat tonight. We also appreciate the prompt call back and getting an appointment for service so quickly! Thanks a million
Upgraded from an old oil furnace and stubby hot water heater to a heat pump, ac, and tankless hot water heater. They did great work, were communicative, courteous, and clean. Would highly recommend for all HVAC needs
From the time I started working with them it’s been very professional and friendly service always on time and straight up advice and no hidden fees Highly recommend thanks guys
We highly recommend Optimal Hvac LLC. Not only did they beat competitor pricing for a new furnace, AC and hot water tank, they have impeccable customer service and made the permitting process super easy.
These guys are A+! They came recommended by a neighbor and beat out the competition across the board for quality, value and just all around a great group and company to work with! They were responsive, professional, on time, kept us informed of what was going on the whole time. They installed AC, replaced our…
The techs and engineers at Optimal are really quality and professional guys along with Haley in scheduling. We had a dual zone automatic damper system along with a new modern blower installed to balance out temperature in our two-story home, along with correcting the original builder's questionable spider box work.…
Great company very personable and professional!
Great family owned business. They killed the competition on price and kindness. We didn’t think we could afford to replace our system this year but when we saw the price compared to the bigger companies, we went for it. Also, our original thermostat wiring had issues in the wall which they discovered and fixed the very next morning at no additional charge.
Optimal HVAC was a pleasure to work with from Start to Finish! Very Professional and responsive. Installers were awesome, on time, friendly very helpful with all my questions and Programmed my new thermostat for me, which was so helpful! They totally cleaned up and even used a tarp to cover floor while accessing…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 112 | $114–$453 |
| Install AC | 76 | $1.6k–$3.7k |
| A/C system maintenance | 55 | $78–$351 |
| Heating system repair | 45 | $188–$867 |
| Heating system installation | 44 | $1.4k–$2.4k |
| Heating system maintenance | 41 | $78–$293 |
| Install thermostat | 28 | $275–$721 |
| A/C system repair | 27 | $227–$611 |
