PLUMBERS · MILWAUKEE, WI
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%94+41.1Reliability 19%99+18.6Value 13%31+3.9Momentum 10%39+3.9Track record 9%8+0.7Accountability 6%71+4.4Experts Score= 73Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%94+41.1Reliability 19%99+18.6Value 13%31+3.9Momentum 10%39+3.9Track record 9%8+0.7Accountability 6%71+4.4Experts Score= 73Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREOptimal Plumbing — Milwaukee
Better than 86% of plumbers · #13 of 90
5.0★301 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Optimal Plumbing — Milwaukee for sewer cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$693
All 2 Google reviews tagged “Sewer cleaning”
★★★★★ paul · a month ago
One call and they are there,whenever i call. The crew, and office staff are the greatest. What ever home renovation im working on i make sure i call them...Thank you guys and I appreciate you all
Paid $1–200Great priceDrain cleaningPlumbing leak detectionWater tank installation
★★★★★ Malerie · 5 months ago
Rating only, no written review.
Paid $700–800Plumbing leak detectionSewer cleaning
vs category
Blue = Optimal, grey = plumbers average
Rating over time
Price
$1.1k+123% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Great price 25%Reasonable 67%Overpriced 2%Not sure 6%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%94+41.1Reliability 19%99+18.6Value 13%31+3.9Momentum 10%39+3.9Track record 9%8+0.7Accountability 6%71+4.4Experts Score= 73Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
94
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
99
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
31
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
39
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
8
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
71
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0
