PLUMBERS · MILWAUKEE, WI
Optimal Plumbing — Milwaukee logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%94+41.1Reliability 19%99+18.6Value 13%31+3.9Momentum 10%39+3.9Track record 9%8+0.7Accountability 6%71+4.4Experts Score= 73Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Optimal Plumbing — Milwaukee

Better than 86% of plumbers · #13 of 90

5.0★301 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Optimal Plumbing — Milwaukee for sump pump repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Sump pump repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 3 Google reviews tagged “Sump pump repair”

★★★★★ Bill · a week ago

Optimal plumber Miltos assessed the current condition of our sump pump, presented various options for repair/upgrade, then installed everything professionally and in short order. Added battery back-up to our sump in the event of power outages as requested in addition to the repair work. Would recommend based on our…

Paid $2,000+Reasonable priceSump pump repair
★★★★★ Jerel · Edited a month ago

Friendly and helpful. Replaced broken sump pump with new pump and back up. Explained the process and how the system worked. Very satisfied.

Reasonable priceSump pump repair
★★★★★ Marva · Edited 6 months ago

Tyler from optimum plumbing came out and put a new sub pump in my house. Not just any sub pump . You can’t buy it out the store with a back up generator. And he is so nice and respectful . It was expensive. You don’t have to get the best like what I have they have other things that’s less expensive. I went over the…

Paid $1,000+OverpricedSump pump repairSump pump installation

vs category

Blue = Optimal, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q4: 5.00★ (20 reviews)2025-Q1: 5.00★ (15 reviews)2025-Q2: 5.00★ (30 reviews)2025-Q3: 5.00★ (60 reviews)2025-Q4: 4.97★ (38 reviews)2026-Q1: 4.93★ (46 reviews)2026-Q2: 5.00★ (43 reviews)2026-Q3: 4.94★ (36 reviews)2026-Q4: 5.00★ (13 reviews)2024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$1.1k+123% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 67%Overpriced 2%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%94+41.1Reliability 19%99+18.6Value 13%31+3.9Momentum 10%39+3.9Track record 9%8+0.7Accountability 6%71+4.4Experts Score= 73Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
94
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
99
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
31
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
39
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
8
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
71

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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