Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 48%96+45.6Reliability 21%99+21Value 13%68+8.5Momentum 13%100+12.5Replies to reviews 6%89+5.6Experts Score= 93Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREOptimal Plumbing — Milwaukee
Milwaukee, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 301 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and reliability; weakest: value.
SatisfactionSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Optimal Plumbing — Milwaukee is better than 96% of plumbers.A
96
ReliabilityReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Optimal Plumbing — Milwaukee is better than 99% of plumbers.A
99
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Optimal Plumbing — Milwaukee is better than —% of plumbers.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.Optimal Plumbing — Milwaukee is better than 68% of plumbers.B
68
MomentumMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.Optimal Plumbing — Milwaukee is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.Optimal Plumbing — Milwaukee is better than 89% of plumbers.A
89
Reviews for your job
Customers hired Optimal Plumbing — Milwaukee for 8 kinds of job.
Optimal Plumbing — Milwaukee for heating system repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$834
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$1.1k+130% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 25%Reasonable 67%Overpriced 2%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 32 | $353–$1.2k |
| Faucet installation | 17 | $305–$986 |
| Toilet repair | 17 | $227–$606 |
| Plumbing leak detection | 16 | $124–$633 |
| Plumbing leak repair | 14 | $278–$986 |
| Faucet repair | 12 | $205–$607 |
| Toilet installation | 11 | $554–$1.4k |
| Water heater installation | 11 | $1.2k–$2.4k |
