Analyzing 5,454,0725.5M ReviewsFor 14,69014.7K Experts

Experts Reviews · Company report
Optimal Plumbing — Milwaukee logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%94+41.1Reliability 19%99+18.6Value 13%31+3.9Momentum 10%39+3.9Track record 9%8+0.7Accountability 6%71+4.4Experts Score= 73Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Optimal Plumbing — Milwaukee

Milwaukee, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 90 plumbers · 5.0★ from 301 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Optimal Plumbing — Milwaukee is better than 94% of plumbers.A
94
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Optimal Plumbing — Milwaukee is better than 99% of plumbers.A
99
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Optimal Plumbing — Milwaukee is better than —% of plumbers.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Optimal Plumbing — Milwaukee is better than 31% of plumbers.D
31
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Optimal Plumbing — Milwaukee is better than 39% of plumbers.D
39
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Optimal Plumbing — Milwaukee is better than 8% of plumbers.F
8
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Optimal Plumbing — Milwaukee is better than 71% of plumbers.B
71

Reviews for your job

Customers hired Optimal Plumbing — Milwaukee for 8 kinds of job.

Optimal Plumbing — Milwaukee for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$454–$2.4k
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Sewer repair”

Tad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great Service, communication, and work performed. very organized and thorough. Highly Recommend!

Reasonable priceSewer repair
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The large plumbing job was quoted by another plumbing company at almost twice the price that Optimal quoted. Optimal explained how the job would be done, how long it would take and how much it would cost. The work was performed on time, within the time they said it would be done and for the price quoted. I had been…

Paid $1,000+Great priceSewer repair

Price

$1.1k+123% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 67%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair32$366–$1.2k
Faucet installation17$321–$1.1k
Toilet repair17$227–$618
Plumbing leak detection16$124–$656
Plumbing leak repair14$295–$1.1k
Faucet repair12$208–$611
Toilet installation11$514–$1.2k
Water heater installation11$1.2k–$2.4k

Compare with

ABC Sewer & Drain Cleaning logoABC Sewer & Drain CleaningExperts Score 48Milwaukee · 4.83★O & W Heating and Cooling LLC logoO & W Heating and Cooling LLCExperts Score 43Milwaukee · 4.86★Knight Plumbing & Drain Cleaning logoKnight Plumbing & Drain CleaningExperts Score 39Milwaukee · 4.82★