Analyzing 5,836,5375.8M ReviewsFor 16,12116.1K Experts

Experts Reviews · Company report
Optimal Plumbing — Milwaukee logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Optimal Plumbing — Milwaukee

Milwaukee, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 301 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Optimal Plumbing — Milwaukee is better than 98% of plumbers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Optimal Plumbing — Milwaukee is better than 99% of plumbers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Optimal Plumbing — Milwaukee is better than —% of plumbers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Optimal Plumbing — Milwaukee is better than 90% of plumbers.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Optimal Plumbing — Milwaukee is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Optimal Plumbing — Milwaukee is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Optimal Plumbing — Milwaukee for 8 kinds of job.

Optimal Plumbing — Milwaukee for sump pump installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Sump pump installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 9 Google reviews tagged “Sump pump installation”

AndrewLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service, got the back up sump pump installed quickly and properly, even have me a few tips on general plumbing maintenance. I would absolutely use them again. Clear pricing and different options based on my needs we're provided.

Paid $600–800Reasonable priceSump pump installation
Kristen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I've had Optimal Plumbing complete a number of jobs in the last 3 months: dishwasher installation; toilet repair; new kitchen sink installation; backwater valve installation after the April '26 flood; complete replacement of the pipes under my basement floor; sump pump installation. Tyler Wenzel, the owner, and his…

Paid $500–600Reasonable priceToilet repairPlumbing pipe repairToilet installation
Karyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Plumber was extremely professional and patient in explaining how my new system worked. He did the work super well and didn't leave until it was tested. He asked several times if I had questions and answered all of them. I would recommend this company to anyone.

Paid $800–1,000Reasonable pricePlumbing pipe repairSump pump installation
Therese9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My experience with Optimal Plumbing was great! Tyler installed a dual motor sump pump with a backup battery. Everything was explained to me and the project went smoothly. I would highly recommend for anyone with plumbing issues.

Paid $1,000+Not sureSump pump installation
muhammedLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very informative and professional technicians. Came on time, provided clear estimate if cost, did the job in reasonable timeframe, all while discussing expectations and finding, and advice on avoiding issues in the future. Would definitely use their services agtin the future.

Paid $1,000+Reasonable priceDrain cleaningSump pump installation
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We cannot say enough good things about Optimal Plumbing and their incredible team! After flash flooding caused major sump pump issues- and with another storm on the way - we were in full panic mode. Tyler from Optimal Plumbing came out the same day, patiently walked us through several system options, and helped us…

Customer photo from Jason's review
Paid $1,000+Reasonable priceSump pump installation
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Miltos was awesome. Very professional and quick. Work was phenomenal. Definitely recommend.

Sump pump installation
Marva8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Tyler from optimum plumbing came out and put a new sub pump in my house. Not just any sub pump . You can’t buy it out the store with a back up generator. And he is so nice and respectful . It was expensive. You don’t have to get the best like what I have they have other things that’s less expensive. I went over the…

Paid $1,000+OverpricedSump pump repairSump pump installation
KevinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Tyler was great. Kept me updated on his arrival time which was appreciated. Gave me the information to take care of my problem as well as information on other projects. Used Tyler again on a second project to install a sump pump and he was great by additionally installing new drain pipe as well. Highly recommend him and the company!

Paid $500–600Reasonable priceSump pump installation

Price

$1.1k+130% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 67%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair32$353–$1.2k
Faucet installation17$305–$986
Toilet repair17$227–$606
Plumbing leak detection16$124–$633
Plumbing leak repair14$278–$986
Faucet repair12$205–$607
Toilet installation11$554–$1.4k
Water heater installation11$1.2k–$2.4k

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