Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
Google reviewers rate Optimum Moving 4.9 out of 5 based on 1,131 reviews, with the owner not responding to any feedback. Many customers praise the company for punctuality, efficient packing, careful handling of furniture, and transparent flat-rate pricing without hidden fees. However, some lower-rated reviews cite issues with delayed arrival times, damaged items, and unresponsive customer service when resolving post-move problems.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,131 Google reviews we collected
Phrases our text analysis found in 1,105 written reviews
Price verdicts customers left with their Google review
Middle half of what 54 customers paid ($1.4k–$3.7k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,105 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were on time, had no issues with moving furniture down two flights of stairs, and set everything up in my new place extremely quickly and safely.”
“Q: How would a flat tire delay ETA by 3 hours?”
“Carlos and crew: Carlos, Josh and crew were professional and well trusted.”
“The downstream company they contracted (Dependable Enterprises Inc) was extremely unprofessional, and honestly quite ‘hood’.”
“appreciated the care and professionalism of the entire team and would absolutely recommend Optimum Moving to anyone looking for a reliable moving comp…”
“Terrible customer service, do not recommend at all.”
“Josh and crew came out to do my move and did an absolute amazing job.”
“As I found out unpacking, things were damaged and thrown into boxes with NO labels letting us know what was where.”
“No hidden fees day of, and they accommodated all of our requests.”
“…entory list THEY made at pickup (including dishware, vases, etc), our very expensive and time-consuming to decide on mattress was smashed, Bed and she…”
“Josh’s crew was extremely fast, very detail oriented, and communicated clearly.”
“Regardless of the size or complexity of the job, the team has always been professional, efficient, careful, and incredibly reliable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Optimum Moving for 8 kinds of job. Pick one to see what they paid and said.
Moses and his crew were wonderful. I was amazed at the way they packed and quickly moved items out. When they got to the new apartment, boxes and packages were organized neatly and items reassembled. I would highly recommend them. Thanks again guys.
I had a fantastic experience with Optimum Moving from start to finish! The planning process was easy, straightforward, and tailored to exactly what I needed. On moving day, Hugo, Chris, and Gio were wonderful. They were efficient, careful, and made sure everything was secure and well taken care of throughout the…
This is the second time I’ve used Optimum Moving LLC, and once again they were great! The team was professional, friendly, efficient, and took great care of everything. Moving can be stressful, but they made the entire process easy from start to finish. I wouldn’t hesitate to use them again. Highly recommend!
Exceptional Speed, Unmatched Quality — My Go-To Movers! As a Realtor, my reputation depends heavily on the service providers I recommend to my clients, and Optimum Moving delivers 100% every single time. I don't just refer them to home buyers and sellers—I trust them completely with my own personal moves, too.…
I have had a crazy 2 yrs. with moving between Bergen and Ocean Counties. Optimum moved me 4 times within that time frame!!! Plus, I stored most of my belongings with them while I tried starting a new life in the Toms River area, which unfortunately did not work out. So back I came to Bergen County and am rebuilding…
This is a 5-star company. Worth every penny! They had an entire 4-bedroom house packed up and on the truck in under 3 and a half hours. They are incredibly efficient, courteous and fast! Part 2 of moving our house from storage to our new house was a great success! Josh and his crew are incredibly fast and…
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 111 | $621–$1.6k |
| Moving-related packing | 78 | $454–$1.7k |
| Furniture assembly | 48 | $265–$1.0k |
| In-state moving | 42 | $878–$2.3k |
| Moving-related storage | 27 | $295–$1.1k |
| Oversized-item moving | 19 | $196–$633 |
| Vehicle transport | 15 | $527–$1.5k |
| Interstate moving | 15 | $1.9k–$4.9k |
4.9 ★★★★★ 1,131 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Carlos and crew came and did an amazing job!! They were absolutely amazing and made our move much easier!!
Josh and crew came out to do my move and did an absolute amazing job.Far better than I could have expected. If there was an extra star, they would get it.Thank you very much Optimum moving.
Optimum movers were fantastic for my home move. They were on time, had no issues with moving furniture down two flights of stairs, and set everything up in my new place extremely quickly and safely. I could not recommend them enough.
Dylan was so friendly and thoughtful! Thanks to him and his team, our move went seamlessly without any hassle. Wishing you all good health and continued success!
Moses and his crew were wonderful. I was amazed at the way they packed and quickly moved items out. When they got to the new apartment, boxes and packages were organized neatly and items reassembled. I would highly recommend them. Thanks again guys.
Carlos and crew: Carlos, Josh and crew were professional and well trusted. They were informative, and knowledgeable with advice that made my moving less stressful. These moving experiences can be uneasy and this crew made my experience enjoyable and at peace. 👍🏽
Josh and his crew were outstanding! We moved to Wyckoff and they made it seamless from start to finish. NO DAMAGE - amazing personalities. As a mom of two small kids I was so stressed and they made me so relieved and I would use them 100 times again. They did all our packing and unloading, organized and rebuilt furniture. The best vibes and the men were all so helpful and willing to help with whatever we needed and asked. We moved from a 3 bedroom home with an attic and basement to a 4 bedroom home and I can’t express how smooth it was. I would never ever again use anyone else! 1000000 out of 10!!!!
I’ve used this company for 8 moves over the past 10 years, and every single experience has been flawless. That kind of consistency is almost unheard of, especially in the moving industry. They’ve handled everything from my personal residential moves to commercial moves for my family and a 200-person company. Regardless of the size or complexity of the job, the team has always been professional, efficient, careful, and incredibly reliable. What really sets them apart is the peace of mind. Moving is inherently stressful, but I’ve never once had to worry about a thing when they’re handling it. They show up, take ownership, and execute flawlessly every time. After a decade and eight moves, I can confidently say I’ll never use another moving company. Couldn’t recommend them more highly.
Josh and Crew did my move. I have never used a moving company in the past, it was so quick and painless. They took care to wrap and pack items, were respectful and so quick!
Josh and crew were great. No surprise fees and great communication
Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
