Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Optimum Moving logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%8+0.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Optimum Moving

Jersey City, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #149Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,131 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Optimum Moving is better than 92% of movers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Optimum Moving is better than 86% of movers.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Optimum Moving is better than 100% of movers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Optimum Moving is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Optimum Moving is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Optimum Moving is better than 8% of movers.F
8

Reviews for your job

Customers hired Optimum Moving for 8 kinds of job.

Optimum Moving for moving-related junk removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$705
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 46

All 6 Google reviews tagged “Moving-related junk removal”

Gene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Josh and his crew provided friendly and professional services that far exceeded our expectations. Moving is a daunting task. Josh and his team made the process easy. He actually offered furniture arrangement ideas that we went with! My wife and I couldn’t be more satisfied with the hard-working, patient and friendly team. Thank you !!

Furniture assemblyIn-state movingMoving-related junk removal+ Responsiveness+ Punctuality+ Quality
marissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were extremely impressed and satisfied with optimum moving company. Josh and his crew of workers did an outstanding job and remained calm, cool and collected the entire time! They made sure everything went smooth and it was very clear they went above and beyond. Each worker is so pleasant and accommodating and…

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Andrea6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jordan and his crew were beyond professional today. They blew me away with how fast and efficient they were. They took care of all of my furniture by wrapping all delicate pieces and moved me in record time. I could not have been any more content with there service. They all worked hard and fast but with extreme…

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

From answering the phone to sending 3 guys in a truck up my way. These guys were so courteous and professional... I think I got an extra fine rate because I was donating a sectional couch to an animal rescue charity... clearly something the owner and his wife have a soft spot for. Can’t thank you guys enough... Be Calm and Rescue on!

In-state movingMoving-related junk removalOversized-item moving+ Responsiveness+ Punctuality+ Quality
Ian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Checked around at a few different places and Elvis from Optimum gave me my quote. They were not the lowest quote (but were close) but were by far the most up-front and detailed of all the quotes I received. This gave me the confidence to schedule my move with them. On moving day they called early to let me know…

Furniture assemblyLocal movingMoving-related junk removal
Daryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

What a great group of Guys. Daniel, Juan, Mario are fabulous!!!

Furniture assemblyLocal movingMoving-related junk removal+ Responsiveness+ Punctuality+ Quality

Price

$2.0k+104% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 65%Reasonable 34%Overpriced 1%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving111$621–$1.6k
Moving-related packing78$454–$1.7k
Furniture assembly48$265–$1.0k
In-state moving42$878–$2.3k
Moving-related storage27$295–$1.1k
Oversized-item moving19$196–$633
Vehicle transport15$527–$1.5k
Interstate moving15$1.9k–$4.9k

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