Cica HustonLocal Guide · 107 reviewsTotal number of Google reviews Cica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSo much fun for my grandchildren!
- Parking options: Free parking lot
Orchard Hills at Patterson Farm
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%78+49.6Reliability 28%93+26.3Replies to reviews 8%1+0.1Experts Score= 76Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 17 banquet hallsPosition by Experts Score among all companies we track in this category. · better than 75%
4.7 ★★★★★ 636 Google reviews · 24 photos
79%five-star reviews
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
Orchard Hills at Patterson Farm at a glance
Google reviewers rate Orchard Hills at Patterson Farm 4.7 out of 5 based on 636 reviews, highlighting its suitability for weddings and family fall activities. Event clients frequently praise the venue's beautiful grounds, professional staff coordination, and helpful communication during planning. General visitors enjoy apple picking, playgrounds, and baked goods, though recurring criticisms note that pumpkins and other products are priced higher than competitors, and some guests experienced issues with specific service details or lines.
- Google rating: 4.7 out of 5 from 636 reviews (79% five-star).
- Reviews on this page: 636 Google reviews (287 with written comments, 49 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 30, 2026.
- Service: Banquet Hall serving Burton, Ohio.
Data from Google, last updated November 1, 2026.
Score profile vs other banquet halls
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orchard Hills at Patterson Farm: 78/100 on this factor. Category median: 73.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orchard Hills at Patterson Farm: 93/100 on this factor. Category median: 78.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 71.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 18.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orchard Hills at Patterson Farm: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orchard Hills at Patterson Farm: 1/100 on this factor. Category median: 30.F
1
Bar = this company · dark tick = category median.
Star ratings
636 Google reviews we collected
- 5 stars50579%
- 4 stars10517%
- 3 stars203%
- 2 stars30%
- 1 star30%
Praise vs complaints
Phrases our text analysis found in 287 written reviews
- Praise13493%
- Complaints107%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude7753%
- Price & value1813%
- Would recommend1712%
- Quality & results1510%
- Speed & response86%
- Communication64%
- Honesty & trust32%
What customers talk about
We read 287 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff were amazing, attentive and helpful at all times.”
“The pricing was really reasonable and the venue was amazing.”
“Beautiful setting and surroundings but so expensive to purchase anything”
“There are two ceremony locations, and while both are beautiful, we highly recommend the barn ceremony site.”
“…ars old and now I’m an adult and I couldn’t wait to tell them what a wonderful experience it is to come to their Apple firm every single year from the…”
“Livia, the venue manager, immediately made us feel at ease.”
“Communication was easy and consistent throughout the whole process.”
“Every member of the staff welcomed us with kindness, warmth, and genuine excitement.”
People customers mention
- Livia 13 reviews
- Park 6 reviews
- Apple 4 reviews
- Center 3 reviews
- Halloween 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AaronLocal Guide · 183 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
We attended our friend's wedding here, and it was absolutely lovely. The staff were amazing, attentive and helpful at all times. The location was beautiful, with an amazing sunset in the background. The food was splendid, and the bar well stocked.
AdrianaLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
This place has awesome apples, pies, mums, pumpkins,apple cider, etc....perfect fall family outing.
DezareeLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Patterson farm is everything you’d want in visiting an apple farm! One thing I didn’t realize as a new visitor is that the pick your own apples and “fall fest” is at one location versus the main location had the amazing market and playground and an amazing caterer grilling up an awesome fall food menu. I’d probably…
AmandaLocal Guide · 171 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Always a staple especially in the fall. They have the best apple fritters and pastries. My kids love the playground. Its a great place for fall pictures !
JessicaLocal Guide · 178 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Today is the start of their season. I went out there with a couple friends to Apple pick. I was very excited to be able to talk to Jim and Nancy Patterson. I think they’re both amazing. I’ve known them in their family for quite some time now and it was so good to be able to talk for a little bit and for me to tell…
GarrettLocal Guide · 2,614 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
What a great place to come and hang out. All kinds of goodies to eat in store. Walking trails, playgrounds, car shows...
Photos
Customer reviews
4.7 ★★★★★ 636 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Aaron “Kru Juice” VeverkaLocal Guide · 183 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe attended our friend's wedding here, and it was absolutely lovely. The staff were amazing, attentive and helpful at all times. The location was beautiful, with an amazing sunset in the background. The food was splendid, and the bar well stocked.
- Event type: Wedding, Party
Adriana SuttonLocal Guide · 74 reviewsTotal number of Google reviews Adriana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place has awesome apples, pies, mums, pumpkins,apple cider, etc....perfect fall family outing.
Dezaree StackLocal Guide · 42 reviewsTotal number of Google reviews Dezaree has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePatterson farm is everything you’d want in visiting an apple farm! One thing I didn’t realize as a new visitor is that the pick your own apples and “fall fest” is at one location versus the main location had the amazing market and playground and an amazing caterer grilling up an awesome fall food menu. I’d probably recommend going to the apple picking location first, hitting the tractor ride to the fall fest to let you kids play, then pack up and visit the main location for a bite and market offerings after! Absolutely phenomenal place. Really setting the standard for what Apple farms should offer.
- Event type: Festival
- Capacity level: 200+ people
- Venue style: Rustic, Traditional
- Parking options: Free parking lot
Phen PedronLocal Guide · 85 reviewsTotal number of Google reviews Phen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCrowded. I hope you like standing in lines.
Cristian PLocal Guide · 341 reviewsTotal number of Google reviews Cristian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent!
Amanda Tutolo KallenbornLocal Guide · 171 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways a staple especially in the fall. They have the best apple fritters and pastries. My kids love the playground. Its a great place for fall pictures !
Jessica WeissLocal Guide · 178 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleToday is the start of their season. I went out there with a couple friends to Apple pick. I was very excited to be able to talk to Jim and Nancy Patterson. I think they’re both amazing. I’ve known them in their family for quite some time now and it was so good to be able to talk for a little bit and for me to tell them that I’ve been going to their fruit farm when I was nine years old and now I’m an adult and I couldn’t wait to tell them what a wonderful experience it is to come to their Apple firm every single year from the memories that I had when in my childhood. It was a beautiful day today perfect weather I went to the Mulberry location and the caves Road location.
Sandra MorleyLocal Guide · 46 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVisited the store to purchase fresh apple cider, apples, doughnuts and popcorn.
Chelsey MartirLocal Guide · 30 reviewsTotal number of Google reviews Chelsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKids love coming here. Nice place to pick apples and for the kids to play.
Business details
- Address: 11414 Caves Rd, Chesterland, OH 44026
- Phone: (440) 539-1201
- Website: pattersonfarm.com
- Service area: Burton, OH