Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Google reviewers rate Oregon Veterinary Referral Associates 4.7 out of 5 based on 220 reviews. Positive feedback highlights specialized surgical and dermatological care, thorough explanations, and compassionate staff who keep pets calm. Recurring themes include clear communication and reasonable pricing estimates. Criticisms focus on poor phone responsiveness, unreturned calls, and instances of perceived rudeness or negligence regarding follow-up care.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
220 Google reviews we collected
Phrases our text analysis found in 155 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 155 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our sweet dog has had chronic ear infections for years.”
“No compassion, no empathy and no care for our sweet boy.”
“They did a complete evaluation and thoroughly explained everything to me.”
“Dr Daly explained everything very thoroughly, and what I was most impressed with is this.”
“it feels terrible, and I don't even know what to feel because of this terrible mistake.”
“She’s almost 6 months out now and her eye looks great (recovery was quick and straightforward as well).”
“We highly recommend them if you ever need special loving care for your animals.”
“I will never take my pets there again; and do not recommend.”
“Was the quality of care my pet and I received worth it?”
“Their honesty and love for others is such a blessing.”
praise complaint · found by our text analysis, Google review wording unchanged.
One of my dogs tore an ACL and will need surgery. OVRA was highly recommended by my vet. A very friendly staff and skilled surgeons. They did a complete evaluation and thoroughly explained everything to me.
Our sweet dog has had chronic ear infections for years. OVRA, during the first visit, correctly diagnosed the issues and established a treatment plan that that gave her immediate relief and gave her an infection free summer of creek play! The Doctor and staff here are amazing and they take the time needed to make sure your pet gets the best care possible.
I was very impressed by Oregon Veterinary Referral Associates. Everyone in the office was courteous and professional. They gave me a good idea of how the process would work with surgery on my dog's broken leg. I was given a quote in a range from high to low and my dog's surgery came in on the low end, thankfully. Dr…
Traveling in Oregon from Vegas with a young puppy a freak accident lead us here after she broke her leg. Our puppy is special needs ( brain injury) so we were scared to death of Annesthesia. Staff was kind and doctors had excellent communication skills. Our puppy made it thru surgery and ten days later is acting…
Saw the dermatologist there for my Bouvier des Flanders. Super professional specialist veterinary services. Friendly staff, great doctors who make sure all your questions are answered. My boy went from having severe skin allergies to all clear in a few months. Gratitude would be an understatement.
They are so friendly and informative to the people and the pets! Very good place for specialized care.
4.7 ★★★★★ 220 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
One of my dogs tore an ACL and will need surgery. OVRA was highly recommended by my vet. A very friendly staff and skilled surgeons. They did a complete evaluation and thoroughly explained everything to me.
Our sweet dog has had chronic ear infections for years. OVRA, during the first visit, correctly diagnosed the issues and established a treatment plan that that gave her immediate relief and gave her an infection free summer of creek play! The Doctor and staff here are amazing and they take the time needed to make sure your pet gets the best care possible.
Nice folks workibg hard
I was very impressed by Oregon Veterinary Referral Associates. Everyone in the office was courteous and professional. They gave me a good idea of how the process would work with surgery on my dog's broken leg. I was given a quote in a range from high to low and my dog's surgery came in on the low end, thankfully. Dr Daly explained everything very thoroughly, and what I was most impressed with is this. I didn't want my dog to think it needed to jump up to get my attention during the consultation so I sat on the floor in the exam room. Dr Dailey came in, and actually sat on the floor with me to have our conversation. I definitely did not expect that. The day of the surgery they kept me up-to-date on where they were at in the process and the follow-up care. I highly recommend!
Traveling in Oregon from Vegas with a young puppy a freak accident lead us here after she broke her leg. Our puppy is special needs ( brain injury) so we were scared to death of Annesthesia. Staff was kind and doctors had excellent communication skills. Our puppy made it thru surgery and ten days later is acting like nothing happened. We have 4-5 more weeks of crate rest but I’m so thankful for the skill of this facility.
Saw the dermatologist there for my Bouvier des Flanders. Super professional specialist veterinary services. Friendly staff, great doctors who make sure all your questions are answered. My boy went from having severe skin allergies to all clear in a few months. Gratitude would be an understatement.
Thank you so much for your kindness. We strive for professional and compassionate care.
They are so friendly and informative to the people and the pets! Very good place for specialized care.
Very friendly and professional.
I have never left a vet office with my dog calmer than when we arrived. Thank you Dr Beatty and your wonderful staff. My dog truly was so well taken care of his entire visit and the diagnosis/treatment was very clear and thoughtful. Everyone there really seems to care about the animals. Thank you!!
Thank you for such kindness. Our Doctors and staff aproach each family with compassion and knowledge. We hope your patient does very well with treatment.
Tayah was terrible and rude
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
