iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 59 artificial turf installationiPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★180 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Orion Turf and Landscape five stars based on 180 reviews, highlighting punctuality, clear communication, and professional cleanup during artificial turf and landscape installations. Customers frequently note that the team addresses specific design needs, resolves post-installation issues promptly, and provides reasonable pricing. One lower-rated review criticizes a delay in completing a project within a specified timeframe, suggesting that written schedules are necessary for jobs with strict deadlines.
Google rating: 5.0 out of 5 from 180 reviews (99% five-star).
Reviews on this page: 180 Google reviews (167 with written comments, 31 with photos).
Owner responses: the business replied to 96% of reviews.
Score profile vs other artificial turf installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Orion Turf and LandscapeArtificial Turf Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orion Turf and Landscape: 98/100 on this factor. Category median: 93.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orion Turf and Landscape: 99/100 on this factor. Category median: 91.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orion Turf and Landscape: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orion Turf and Landscape: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orion Turf and Landscape: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
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Bar = this company · dark tick = category median.
Star ratings
180 Google reviews we collected
5.0of 5
5 stars17899%
4 stars11%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 167 written reviews
99%praise
Praise39499%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1138%
Reasonable1862%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8321%
Staff & attitude7619%
Would recommend7419%
Speed & response7318%
Communication4511%
Price & value328%
Honesty & trust133%
What customers talk about
We read 167 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Nick, Jake and team did a great job on our back and front yards.”
“It was a very intricate design and it was flawlessly executed with a friendly and professional team.”
“From start to finish their customer service was exceptional ~ I highly recommend!”
“Once the work started, they moved very fast and they cleaned up all the mess.”
“There was excellent communication throughout the entire process, great recommendations along the way and exceptional results.”
“Crew was polite and friendly, the turf looks awesome and the price was very reasonable.”
“Nick is very knowledgeable and upfront from day 1, answering my multitude of questions.”
People customers mention
Nick29 reviews
Landscaping5 reviews
Jake3 reviews
Mike3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Orion Turf and Landscape for 8 kinds of job. Pick one to see what they paid and said.
James8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Nick, Jake and team did a great job on our back and front yards. The communication was great throughout. They worked with us to make sure we got what we wanted. Once the work started, they moved very fast and they cleaned up all the mess. The turf is amazing, we are very happy with the result!
Travis5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Photo doesn’t do it justice (I’ll have to add a few more later). This work is impeccable. The seams are hidden so well and that’s always been my biggest gripe with turf. Can’t say enough about Orion guys either. They beat me to the punch saying hello and asking how my day was, and every one of them can hold a conversation. I won’t be using anyone else.
Jose3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Orion Turf & Landscape did an excellent job with installing my artificial lawn at home. It was a very intricate design and it was flawlessly executed with a friendly and professional team. They even came back to fix some issues after several weeks and took responsibility for their work. I now use them to maintain…
Reasonable priceArtificial turf installation
Jeff1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Orion did outstanding work on a job we had earlier this year. The crew was excellent and got the work completed on schedule. Most of all they were clean and very professional. I will definitely us them again when another turf job comes up.
Great priceArtificial turf installation
Pelletier8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Orion Landscape went above and beyond: we asked them to create flower beds that were plant-ready for us to create our own, they also provided professional recommendations on what would work best for our yard. They were on time, hard working and cleaned up the area! From start to finish their customer service was exceptional ~ I highly recommend!
John8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Friendly, quick, detail oriented. There was some a minor issue that they addressed quickly.
Nick, Jake and team did a great job on our back and front yards. The communication was great throughout. They worked with us to make sure we got what we wanted. Once the work started, they moved very fast and they cleaned up all the mess. The turf is amazing, we are very happy with the result!
Response from the owner · 3 days ago
Thanks so much for the kind words, James — we really appreciate you taking the time to share. We're thrilled Nick, Jake and the team delivered great communication and results, and that the turf looks amazing. It means a lot that the crew moved quickly and left the job clean. We appreciate your business and look forward to helping with any future projects.
Travis Jones5 reviewsiTotal number of Google reviews Travis has written across all businesses on Google Maps, not just this one.
Photo doesn’t do it justice (I’ll have to add a few more later). This work is impeccable. The seams are hidden so well and that’s always been my biggest gripe with turf. Can’t say enough about Orion guys either. They beat me to the punch saying hello and asking how my day was, and every one of them can hold a conversation. I won’t be using anyone else.
Response from the owner · a week ago
Travis, thank you so much for the fantastic review. We are thrilled the seams met your expectations and that our crew made the experience pleasant from start to finish. Hearing that you will not use anyone else means a lot to us. We appreciate your trust and look forward to working with you again.
Jose Nunez3 reviewsiTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Orion Turf & Landscape did an excellent job with installing my artificial lawn at home. It was a very intricate design and it was flawlessly executed with a friendly and professional team. They even came back to fix some issues after several weeks and took responsibility for their work. I now use them to maintain my articial lawn. Would highly recommend them.
Price assessment: Reasonable price
Services: Artificial turf installation
Response from the owner · a week ago
Jose, thank you for the wonderful review and for trusting us with your artificial lawn. We are glad the intricate design was executed to your satisfaction and that our team handled the follow up promptly. It means a lot to hear you are happy with the ongoing maintenance. We appreciate the recommendation and look forward to continuing to care for your lawn.
Wayne Moore2 reviewsiTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
Every thing was great,back yard looks fantastic and is holding up fine
Price assessment: Reasonable price
Services: Artificial turf installation, Service not listed
Response from the owner · 2 weeks ago
Thank you, Wayne, for the five-star rating. We appreciate your support and are delighted you had a positive experience. We look forward to welcoming you back soon.
Jeff Mannion1 reviewiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Orion did outstanding work on a job we had earlier this year. The crew was excellent and got the work completed on schedule. Most of all they were clean and very professional. I will definitely us them again when another turf job comes up.
Price assessment: Great price
Services: Artificial turf installation
Response from the owner · 2 weeks ago
Thank you, Jeff, for the kind words and the 5-star review. We are thrilled the crew completed the turf job on schedule and left the site clean and professional. We look forward to working with you again on your next project.
Pelletier Family8 reviewsiTotal number of Google reviews Pelletier has written across all businesses on Google Maps, not just this one.
Orion Landscape went above and beyond: we asked them to create flower beds that were plant-ready for us to create our own, they also provided professional recommendations on what would work best for our yard. They were on time, hard working and cleaned up the area! From start to finish their customer service was exceptional ~ I highly recommend!
Response from the owner · 2 weeks ago
Thank you so much for the kind words, Pelletier Family. We are thrilled the plant-ready beds, recommendations, punctuality and cleanup met your expectations. It was a pleasure working with you and we truly appreciate your recommendation. We look forward to helping with any future projects.
John Tran8 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Friendly, quick, detail oriented. There was some a minor issue that they addressed quickly.
Price assessment: Reasonable price
Services: Artificial turf installation
Response from the owner · 2 weeks ago
John, thank you for the kind review. We are glad our team was friendly, quick, and detail oriented, and that we were able to address the minor issue promptly. We appreciate you sharing your experience and look forward to helping you again.
Meghan RollinsLocal Guide · 19 reviewsiTotal number of Google reviews Meghan has written across all businesses on Google Maps, not just this one.
After a lot of research and a few quotes, we decided to go with Orion Turf to redo our backyard. Nick is very knowledgeable and upfront from day 1, answering my multitude of questions. There were some hiccups along the way but Jake (project manager) and Nick made it right. They were focused on making sure we got exactly what we wanted and it was perfect. I highly recommend using Orion to Turf your space - it's a night and day difference for our family. We actually enjoy our backyard now!
Services: Artificial turf installation
Response from the owner · 2 weeks ago
Meghan, thank you so much for your thoughtful review and for choosing Orion Turf. We are glad Nick and Jake were able to answer your questions and resolve the hiccups to give you the backyard you wanted. Hearing that your family now enjoys the space and that it is a night and day difference means a lot to our team. We truly appreciate the recommendation.
Thad Montgomery3 reviewsiTotal number of Google reviews Thad has written across all businesses on Google Maps, not just this one.
Have used Nick on 2 different occasions, Both were on time and as we needed. Cleanup was great and always very responsive to our needs and concerns
Price assessment: Great price
Services: Artificial turf installation
Response from the owner · 2 weeks ago
Thanks so much for the kind words, Thad. We are happy Nick was on time, responsive, and left everything clean on both visits. We appreciate your continued trust and look forward to helping you again.
Audra Jochetz2 reviewsiTotal number of Google reviews Audra has written across all businesses on Google Maps, not just this one.
We wanted a low maintenance front and back yard with turf. Orion delivered exceptional service, quality work and all around a great customer experience. We had a lot of road blocks with another company so we were skeptical to hire Orion. We are so pleased with their work. I would recommend them to friends and family and will use them again to add landscape lighting.
Price assessment: Great price
Services: Artificial turf installation, Service not listed
Response from the owner · 4 weeks ago
Thank you Audra for your kind review. We are thrilled to hear our team delivered exceptional service and made the process smooth after your previous experience. We appreciate your recommendation and look forward to installing landscape lighting for you when you are ready.
