Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%74+17.9Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty65−3.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Orkin

Baton Rouge, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #230Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 1,552 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 76% of pest control services.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 74% of pest control services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 65% of pest control services.B
65
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 98% of pest control services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.130
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#146 / 211
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 130 Google reviews tagged “Ant extermination” · showing 20

Felicia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

She was super thorough. She’s always pleasant

Spider exterminationAnt extermination
DavidLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very professional, quick, knowledgeable

Ant extermination+ Responsiveness+ Professionalism
bralee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Miranda was the BEST she was very sweet and helpful!!!

Paid $160–180Reasonable priceAnt extermination
JuanitaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Everything went smoothly. All concerns and questions were addressed. There have been no insects seen in my home since the last treatment. Price was reasonable and payment easy to process. Really appreciate the on-time arrival and courtesy shown. Mostly, I really appreciate the experience and professional knowledge…

Paid $120–140Reasonable priceHome inspectionTermite inspectionTermite extermination
Allison5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very fast and friendly service!

Reasonable priceHornet & wasp exterminationMosquito exterminationCockroach extermination
Leo11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good Professional Service!

Spider exterminationCockroach exterminationAnt extermination+ Quality
paula7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Extremely helpful staff and field personnel. Always responsive and quick to return any messages. Friendly employees.

Hornet & wasp exterminationTermite inspectionTermite extermination
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always take care of my concerns .

Spider exterminationGeneral pest inspectionCockroach extermination+ Professionalism
Prentice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

It was a great experience.

Hornet & wasp exterminationRodent exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Three month inspection took care of my spider problem outside back corner of the house.

Ant exterminationCockroach exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
MichelleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Edward Francois is the best employee of Orkin. He deserves a recognition of excellence! He always treats us with respect, listens to our concerns, and addresses any problems promptly. We don’t want any other Orkin representative besides Edward. Orkin is blessed to have a young man such as Mr. Edward Francois in…

Ant exterminationGeneral pest inspectionSpider extermination
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

A new technician came out, and he was polite, confident, courteous, friendly and very professional. I failed to write down his name, but it was a pleasure doing business with him. I sincerely hope he continues to come to my house on Shephard Drive in Denham Springs. He is a keeper!!

Ant exterminationMosquito exterminationService not listed
Tristin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have had Orkin nearly a year now for my termite treatments & regular home prevention. They are amazing . I have had no issues with any bug of any sort . My tech is also one of the absolute best. My dog loves him & he’s great at his job. I recently added mosquito control & it has been a life saver ! Our mosquitos…

Ant exterminationBat exterminationBed bug extermination
Lawanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

VERY GOOD SERVICE. THEY WERE FAST EFFICIENT AND DIDNT MISS A CORNER! THEY WERE VERY PROFESSIONAL AND WORKED AS A TEAM! MY SERVICE GUY IS SO NICE!

Ant exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Awesome Services !!

Ant exterminationCockroach extermination+ Professionalism
RickeyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Been with Orkin for years. They provide good and top quality service. The tech is very knowledgeable in the field in which they do. Thank you for keeping my home bug free.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Christina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Communicated well through the entire process!

Ant exterminationCockroach exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism
Raynaud2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The service quality has declined recently. On The last visit the technician didn’t come inside at all. This is unacceptable.

Ant exterminationCockroach exterminationGeneral pest inspection
Rick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★

Treated our property on 9/14/23, but didn’t use granules, as they were out of stock. For a business that is for pest extermination, they should always have stock or reschedule the visit to ensure the full service for which the customer is paying.

Ant extermination− Quality
MarcoLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great knowledge, very friendly, and stay by their product

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Show more ant extermination reviews (110 more) →

Price

$131+10% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 65%Overpriced 5%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection207$66–$136
Cockroach extermination186$88–$282
Spider extermination140$73–$159
Ant extermination130$86–$246
Rodent extermination123$91–$323
Termite inspection100$93–$323
Bug & insect extermination85$66–$146
Mosquito extermination80$66–$106

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